Berta Cozinhas Industriais - São Paulo - SP

Excellent service, quality and terms. My demand was very specific and they delivered everything according to my needs. I'll be back to work more often for sure.

I haven't even received the equipment I bought with Berta but I'm already sorry about my purchase. If you had read these reviews before you would have made the purchase elsewhere. Delivery time from 40 days to 4 months is stalling. They promise a date and when the date arrives there is another problem so they guarantee another date and nothing. The service of the salespeople is terrible. While I had not paid in full, the service was always instantaneous, now you call the salesman he says he is in a meeting and gets in touch without fail, spend 2, 3 days and nothing. There are other more reliable brands on the market in the same price range. Right now I called to try to talk to the seller, they put me on hold for 15 minutes and nothing from the seller appears.

Good afternoon , Regarding the company BERTA, advice to Clients and ''Employees who are thinking of working there". 1 : NO RESPECT TO THE EMPLOYEES IN THE COMPANY, IN THE VIEW OF THE BOARD OF DIRECTORS, EVERYONE IS A TRAVELER! I HAD ALMOST 3 YEARS IN THIS COMPANY AND WAS ONE OF THE PIONEERS IN PUTTING THE COMPANY INTO THE LABOR PROCESS. THEN I CAN AFFIRM THAT THE COMPANY LISTED. NEVER COMMITTED TO THE CONTRACT WITH THE WORKER, THROUGH THE CONTRACTING OF CLT. LATE WAGES, DELAYED TRANSPORTATION VALUE, DELAYED MEAL VALUE, OUTSIDE THEY DO NOT PAY THE FGTS, ONLY AND DISCOUNTED IN PAYROLL BUT IN PRACTICE THEY DO NOT DEPOSIT THE GUARANTEE FUND. AT THE TIME, EMPLOYEES WERE NOT IN THE COMPANY, EMPLOYEES HAD LUNCH ON THE COUNTERTOPS OR IN THE LOCKER ROOM. AND DEAPTABLE. WHO DARED SAY ANYTHING REGARDING WHAT I SITE ABOVE, WAS PERSECUTED AT THE COMPANY WITH CONSEQUENCES OF DAMAGES IN THE AREA WHICH WORKED UNTIL YOU REACHED A 3-DAY WARNING AT HOME, GETTING TO THE POINT OF A JUST CAUSE IN THE COLLABORATOR. EVERY MEETING OF THE DIRECTORS: OWNERS, ROSANA OR SILVIO ALWAYS CAME WITH THE SAME LITERATURE AS THE FRONT DOOR AND SERVICE OF THE HOUSE. THEY ALWAYS THROW IT IN THE FACE OF THE EMPLOYEES. SAD BUT REAL 2 : REGARDING THE CUSTOMER, IT DOES NOT COMPENSATE TO PURCHASE BERTA'S PRODUCTS, I WILL MENTION SOME THINGS, THAT YOU WILL KNOW. 1 : NO ISO OR INMETRO QUALITY CERTIFICATE 2 : SHOWROOM , IT'S THAT SAY THAT THE FIRST APPEARANCE IS THE ONE THAT STAYS. ALTHOUGH!!! THE PARTS IN THE SHOWROOM ARE 100% STAINLESS EQUIPMENT, BUT THAT IN THE SHOWROOM. AFTER THE PURCHASE YOUR ORDER WILL GO TO THE PRODUCTION LINE AND WILL BE MADE WITH MIXED STAINLESS STEEL WHICH MEANS NOT 100% STAINLESS STEEL, THERE ARE MANY CUSTOMERS WHO HAVE BERTA EQUIPMENT AND IN LESS THAN 20 DAYS OF USE IT ALREADY PRESENTS RUST. BUT NO AND STAINLESS STEEL ?.... MANY CUSTOMERS HAVE BEEN DAMAGED. 3: THE CUSTOMER WHEN PURCHASING THE BERTA EQUIPMENT, MAY BE MOORED OR NOT, TO THE TECHNICAL SUPPORT OF THE EQUIPMENT MAINTENANCE, A VISIT TO THE CUSTOMER'S ESTABLISHMENT ONLY TO SEE WHAT HAPPENED IN THE EQUIPMENT, IT RUNS TO 150 REAIS. THE EQUIPMENT THE CUSTOMER PAYS THE STAY OF THE DAY PLUS MAINTENANCE. THERE WAS A PROTOCOL ON MAINTENANCE, ANY PROBLEM IN THE REFRIGERATOR ENGINE OR REFRIGERATOR ENGINE, THEY HAD TO CONDEMN AND FORCE THE CUSTOMER TO PUT ANOTHER NEW IN PLACE. 4 : THROUGH THE PURCHASE NEGOTIATION THEY WILL PROMISE YOU HEAVEN AND EARTH! BUT IN THE END YOU WILL BE AFFECTED BY SOMETHING. REGARDING WHAT I SAID ABOVE. 5 : THE COMPANY HAD ALREADY HAD MANY PROFESSIONAL EMPLOYEES, BUT NEVER VALUED ANYONE, EXCEPT FOR THE PULLING BAG. 6 : THE PUBLIC COMPANY, PASSED THAN 100 LABOR PROCESSES, WILL THE PROBLEM AND THE EMPLOYEES OR THE PUBLIC COMPANY. 7 : A COMPANY THAT DOES NOT HAVE TRANSPARENCY WITH THE CUSTOMER AND THE COLLABORATOR. IT DOES NOT DESERVE TO BE CALLED A COMPANY. I HOPE I TALKED A LITTLE ABOUT BERTA AND OPEN THE EYES OF THOSE WHO WANT TO BUY OR WORK IN IT. DON'T WASTE YOUR TIME AND ENERGY IN A COMPANY WITHOUT FUTURE. I WORKED BETWEEN: 2013 TO 2016 GRACIOUSLY,

untrustworthy company, empowering people with disabilities, no commitment to unpaid employees without any satisfaction, and at the end of the contract pay no termination, imagine being a customer if neither their employees are treated with respect

They are problems. Expensive investment to receive poor service and new equipment with defects. If you want to avoid headaches, don't set up your restaurant with berta.

Company without transparency with employees, simply charge quality products, but does not provide adequate tools, salary always late and sometimes more than 20 days late and no one gives a satisfaction of what is happening, employees have no backing. How can a company that had such a good name on the square today live this hell ... Respect your employees !!! We all have families and we are not working for free, we want our rights ... Vale transport in day and our payment in day ..... Unfortunate Every client of Berta must know the real situation of the company with its collaborators .... The company's management reflects on its products ...

PASMEM! Before buying I read the comments and went to draw my own conclusion. I went to the front of the company, pretended to be interested in working at the company and talked to employees. Very supportive, they told me that they always hire because no employee can last a long time. Late wages, late arrears, the owner screams a lot and is disrespectful and without working conditions and a phrase left me with the flea behind my ear: "WORK always has, but money NEVER". For a good understanding, we already know where the money goes. I took some customer references and went after: do you want to know about BERTA? I called Jorge, from 3 Brasseurs. in Pinheiros I was given Patrick's phone number from the famous Le Cordon Bleu school who passed me to another restaurant and so it was ... I will get tired of listing here the restaurants and companies that cannot even hear the name BERTA. I still found out if you are not a "customer" dear to the owner, certainly your order will be delayed and will arrive poorly because he does not care. Have you ever seen a cap and shorts manager at the company? It's the manager, the owner's son is like that. The whole family went out for lunch and I was still there. In conversation with a great friend I have, the bankrupt BERTA, he has already done great jobs, but today he is useless. They used the money from his deposit to manufacture other equipment, was it one of the owner's darlings?

Exceptional service, they know how to give due attention to the customer! Salespeople are consultants. They helped me a lot both in the construction and when putting the equipment into operation, they provided me with a team to create my kitchen project. They were sincere in contesting me about the equipment that was being budgeted, thus making my investment less.