A+ Fitness Academia - São Paulo - SP

While I was a Student, everything was fine, when I said that I would need to cancel for a month and a half due to my schedule, I just asked why they would charge a cancellation fee (I would stay a month and a half in other service regions), the attendant was nervous and she said that if I didn't want to, she'd pay, I explained that I just wanted to understand the charge, and I wasn't in possession of the contract and wasn't denying me until that moment, because her explanation didn't make sense, I tried to reassure her, letting her know that my conversation was friendly, she called the owner (at this point I believe she had already understood that she didn't want discussion, just an explanation or the printing of the contract to understand the basis of the charge) when Marcos arrived, he said he was to cancel the fee because I didn't want to "stress" and that the value would not be needed (cancelled the fee ok, but it sounded really bad, I didn't even have good afternoon) At no time did I say it was undue, I just wanted to understand, because they said the fee was due because it was already posted on the card and there would be no time to cancel it, but my card was cancelled, even my last payment was via debit. I always paid right at the gym, brought relatives and paid for individual classes, bought about 250.00 a month of wheyprotein there ..... Anyway, the service was terrible. I still really like the gym and some people there (including Professor Ricardo, one of the best people I've met), but the attitude of the attendants and Marcos was that of beginners and inexperienced people.... Our neighborhood is demanding, no We accept that kind of stance. The neighborhood demands quality not only in service but also in service. I invite the team to come to my company one day, and look at our service, our posture, the preparation and qualification of my team even in the face of adversity, or even to go one day to competing gyms in the region. they will see calls in a good tone of voice, without sarcasm and qualified to answer customers' questions, and when they don't know, it will be normal to let them know that they will be informed. Simple. It's no use saying anything that aren't everyone who swallows unsubstantiated answers. I'm still trying to understand why I heard phrases like: - If you don't want to pay, I'll pay. - don't charge because I don't want to stress - these 100 reais won't be missed..... I just asked for an explanation, I didn't refuse to pay and my month was already paid by the end of next week. If I had been making a fuss at the reception... Okay, but that wasn't the case. It was a show apart. I didn't expect this level. Academy note 10 Teachers grade 10 Service and preparation of reception note 0.

A traditional gym in the neighborhood, with a great location. Attentive, and qualified teachers. New and very good equipment, and very spacious structure.

The best of Tatuape!!! I go to college on the side, so it's a helping hand. As far as customer service is concerned, if it improves, it spoils! Teachers and administration are great, speechless. Great equipment and facilities, amazing service. Other than that they attend Gympass and there are no differences in treatment, I love this place ❤

I've never been a gym person, but soon I'll be attending A+ for a year, I can't believe it! I started doing weight training and recently I started to practice Muay Thai too, I highly recommend it. The atmosphere is pleasant, they are always investing in equipment and the entire team is polite and attentive, the teachers help everyone a lot (there's no such thing as just paying attention to those who do personal). The classes are very good, especially Selson's Muay Thai class, who is an excellent teacher, very responsible, concerned with our well-being in the class, in addition to passing the techniques very well. Worth knowing =)

I started attending two weeks ago with my wife. I at Gympass and she enrolled directly with the academy. Thus we can see that do not distinguish who attends the Gympass (which happens in many places). All the staff are extremely helpful. I was very well looked after from the contact by phone, through the register at the front desk, physical assessment (optional for students Gympass, charged separately) and support in training. Teachers are always very willing to ride a good workout in accordance with the limitations of each, explain, help and correct our movements and posture at the time of execution of the exercise.

I have only positive points to comment on the gym. Wonderful environment, extremely helpful instructors, when required, they come to you to help with whatever is necessary, spacious environment, with modern equipment and in excellent condition, efficient training plan from which you can see results. Excellent service, including for those who use Gympass as I do. As I attend college next door, I end up using the space. Overall, congratulations, I have nothing to complain about! I recommend!

I started doing Muay Thai at the beginning of the year, I was afraid that there would only be adult men, but there are people of all ages and genders, Professor Selson is friendly, polite and a great coach, he teaches you step by step the moves and that's all put you to face the colleague when you are more confident, which takes about 3 months, the students are super attentive and friendly, if you do something wrong they will tell you how to do it. If you are looking for a great environment to do Muay Thai, A+ Fitness is the right place!.