American Burger Delivery - Caiçara - Belo Horizonte - MG
3.9/5
★
based on 8 reviews
Contact American Burger Delivery - Caiçara
| Address : | American Burger Delivery - Caiçara - Rua Apolo, 356 - Caiçaras, Belo Horizonte - MG, 30720-500, Brazil |
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| Phone : | 📞 +88 | ||||||||||||||
| Postal code : | 30720-500 | ||||||||||||||
| Website : | http://www.americanburgerdelivery.com.br/ | ||||||||||||||
| Opening hours : |
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João Roberto Souza on Google
★ ★ ★ ★ ★ Péssimo lugar e suporte ao cliente. Atrasam mais de 1h30, não dão explicação, não atendem o telefone para dar suporte ao cliente. A única satisfação que dão é “informamos sobre o atraso” o “não podemos fazer nada” já fica subentendido. Primeira e última vez.
Edit: O lanche chegou 03h59. Os responsáveis disseram que havia saído as 03h05, mas o motoboy disse que pegou o pedido as 03h40.
 Terrible place and customer support. They are more than 1h30 late, they don't give an explanation, they don't answer the phone to support the customer. The only satisfaction they give is “we inform you about the delay” and “we can't do anything” is already implied. First and last time.
Edit: The snack arrived at 03:59. Those in charge said he had left at 03:05, but the motoboy said he took the order at 03:40.
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Viviane Peixoto on Google
★ ★ ★ ★ ★ Falta de respeito com entregadores parceiros,fiquei mais de 3 hrs hj aguardando um pedido da Uber eats e não consegui pegar,cliente cancelou e infelizmente e constante o acontecido
Lack of respect with delivery partners, I was more than 3 hours a day waiting for an order from Uber eats and I couldn't get it, the customer canceled and unfortunately what happened is constant.
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Wesley Ribeiro on Google
★ ★ ★ ★ ★ Estou fazendo minha retificação da reclamação e avaliação.
No dia que fiz meu pedido houve algum problema no sistema do Uber Eats e ficaram sem comunicação (fiquei duas horas esperando pelo meu lanche). O motoboy não respondia pelo app e tentei entrar em contato pelo telefone com o estabelecimento, mas não consegui.
Recorri ao Direct no instagram e consegui o atendimento que buscava. Em poucos minutos me informaram que o problema era com a Plataforma do Uber Eats e me informaram que no dia seguinte enviariam o lanche para compensar.
O atendimento nesse aspecto foi impecável em realmente procurar resolver a questão. E pelo empenho certamente comprarei novamente.
Resumindo: o lanche é muito bom.
I'm doing my complaint rectification and assessment.
On the day I placed my order there was some problem in the Uber Eats system and they were out of communication (I spent two hours waiting for my snack). The motoboy didn't respond through the app and I tried to get in touch with the establishment over the phone, but I couldn't.
I turned to Direct on instagram and got the service I was looking for. In a few minutes they informed me that the problem was with the Uber Eats Platform and they informed me that the next day they would send the snack to compensate.
The service in this aspect was impeccable in actually trying to resolve the issue. And for the effort I will certainly buy again.
In short: the snack is very good.
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Guilherme Carvalho on Google
★ ★ ★ ★ ★ Top
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cleber mendonca on Google
★ ★ ★ ★ ★ Top.
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Jane Viana da Silva rocha on Google
★ ★ ★ ★ ★ Ok
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Pedro big on Google
★ ★ ★ ★ ★ Restaurante top. Alex
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Ana Lopes on Google
★ ★ ★ ★ ★ Top
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