Amparo Saúde - Paraíso - São Paulo - SP

Cozy place, I would say! Everyone was very helpful and friendly. The super competent and caring doctor with my baby. Super clean clinic and with all new structure. I recommend!

Good Morning! I loved the clinic, I was just a little uncomfortable with the cleaning lady, she stays on top of patients all the time, it seems she is watching. I apologize for writing this, but I found it very invasive, even when talking to the girls at the reception she was listening ... I found it a little embarrassing ..

To start there is a delicious cup of coffee at the reception! In all consultations I have always been very well attended, from the reception to the doctors. Everyone was very attentive, friendly, excellent professionals. In addition to the service via whats super practical and fast, I SUPER recommend this clinic !!!

It was better, they canceled my appointment on Friday, I would have an appointment on Monday, with the doctor and they did not replace him, result, 3 days without a prescription and without continuous use medication, detail, they gave me no satisfaction, they simply said that the doctor did not could meet me at the time scheduled by telemedicine.

Horrible service with Dr. Karen, complete disregard for the demand. My mother was seen by the doctor who did not even want to listen carefully to the complaint, solving it in a very “practical” way, in a consultation that lasted 7 minutes.

Excellent service, the best click I've ever been to in my life, without a doubt, I highly recommend it. I have never been treated so well and I felt so comfortable in a gynecological service.

Total disregard for the patient! poor service and lack of general support.. I did a virtual consultation on 07/01/2021 where I requested a referral to a plastic surgeon, during the consultation it was agreed that the professional who provided the service would send the exam requests through WhatsApp along with the referral right after the consultation. The professional then sent the requests for exams and at the same time I informed her that the medical request was missing, she did not reply anymore. I contacted the clinic informing what happened and nothing was done about it, I spent days trying to contact me begging for the referral to be sent so that I could schedule the appointment and nothing was done, no return was made by the company. ! After so many attempts I decided to schedule the appointment with a specialist on my own, even though I did not have the order in hand, as I was hoping that by the date of the appointment the order would be sent but the day of the appointment arrived and nothing of the order and no return , On the consultation date I contacted the clinic again for a last attempt and they were sent to send me the same day but nothing again without success! I went to the place to do the evaluation and explained the whole situation to the professional who was very understanding and carried out the evaluation and solved my problem. And as if all this inconvenience were not enough, for once again I have a problem with the clinic. I performed the exams requested by the doctor, and made an appointment for a return visit to know the results of the exams on 07/13/2021, but I could not be seen because I had not sent the exam results in advance and I was only informed at the time of the appointment, she asked me to send the results by e-mail so that we could reschedule the appointment for another day, so I sent the results at the same time and rescheduled the appointment for 07/20/2021, but when approaching of the date I was informed the day before that the professional could not see me for health reasons and that they would contact me to schedule a new date, I was understanding and then awaiting the return of the company then on 08/02/2021, I sent a WhatsApp questioning the return date and the company then only replied on 08/09/2021 a week later claiming that they had problems with the company's WhatsApp and so they couldn't answer me and that they had it scheduled for that same the day, I no longer wanted to continue the service with the clinic, but because of the information that they could see me that same day, I accepted to finally know the results of my exams, in a conversation with an attendant who did not identify himself, he told me that the doctor who I was no longer part of the team and then I informed that I had no problems because I did not want to continue with the professional service because due to the lack of attention of the same I went through inconvenience and not being able to have something as simple as a referral, in the conversation the attendant informed me the name of a professional I had contact with, at the same time I informed me that I had never consulted with the person mentioned and then the attendant told me that the name in the system was the one informed, so once again I highlighted that it wasn't that person but that it was okay for the service to be provided by that person or by anyone else. I just needed care, but once again I was left with no return and no even The person then told me at the end that they only had an agenda for 8/25/2021 and if they could schedule one more neglect because I was waiting days for contact and the information was that the service would be done on that date, a lack of respect and general organization! Total indignation because my case is so simple this neglect, I think if it were something more serious or if another patient in a delicate situation depended on the company, surely he could have suffered irreparable damage !!

Terrible. I received three calls on the arrow to confirm my daughter's appointment, I confirmed all three and today on Monday they said that exceptionally the clinic will close earlier and they changed the appointment. I planned to take my daughter to the appointment today, I left her early at someone's house, I came to work by car to expedite everything and simply cancel, I suggested an earlier fit, and even that they can't do an ABSURD and lack of respect.