Auto Home Centro Automotivo - São Paulo - SP

Clean, organized space. Kind and efficient service. Fair price and estimated time was honored. Always good to have quality service. Congratulations to those involved.

Very good

I performed 2 services in this workshop for a fleet car and I deeply regret it. It may even have a "beautiful" waiting room, but it is only makeup for the service that is provided. I do not recommend. The first service was a battery change that was relatively quick, as I already know that the approval process itself is time consuming, I liked the service because everything was fast. However, they placed a second line battery with a smaller capacity. I did it because I don't think it will cause any problems in the short term. As I had found the process quick compared to an authorized dealer or network (eg DPaschoal or Porto Seguro), I decided to revise the 50 km and change tires. I checked in at 8 am and the lady who answered me said that even though all approvals were released until 3 pm, the car would be ready for the day. The problems begin: - I received notification of approval around 2pm and 4pm just call to confirm. The same lady tells me that she just received the approval and that she would never be able to deliver the car on the same day! She had amnesia from what she told me in the morning. - She warned that it would only be ready the next day (Saturday) and could withdraw until noon. I had no option but to accept and agree at noon. When it was 11 am on Saturday, they called from the workshop asking me with the greatest authority: "where are you?". But I agreed to take half a day! - They changed the tires and to my surprise (or not), it was a second-line brand (as well as the battery). I can't check oils and filters, but it must have been second-rate as well. That has been changed, as there is no confidence with this workshop. - In this lack of organization of a small workshop, I ended up missing an exam that had been scheduled for months because there was no way to get around and why I would have to get around to get the car. - To conclude, the lady says that she doesn't even need to mark that the review was carried out in the car manual (she must know the service they provide). Had he done everything at an authorized workshop or dealership, he would have professional service and good quality materials.

I went there twice. At first, they changed several parts of the wheel, because I had a problem with the canvas. I thought they changed a lot, but I accepted it because I wanted to solve it soon. The second time I went to solve a radiator problem, the guys already wanted to change several things and would charge me over a thousand reais. This led me to the conclusion that they prefer to exchange several parts to solve the problem, rather than trying to fix the problem. And they charge a lot for it. I went to another mechanic nearby and the problem was solved by about 400 (counting parts exchange).

Excellent service, fair prices and quick diagnosis and problem solving. I highly recommend.

Good Morning! I left my car a Jetta Tsi at Auto Home Centro Automotivo with a problem with low water, and after a while I was informed of the budget for changing the water pump, cooling, valve and hand, I gave the Agreement for execution and 2 days then I went to remove the vehicle, I was informed that my car (which arrived at the workshop WITHOUT SMOKE, WITHOUT FLASHING, WITHOUT FAILURE AND WITHOUT any other problem that actually made me take it there) would need to rectify the engine after some 40,000 kms because they detected who was smoking, AS WELL, I was very surprised, however, even so I took the car and left, when I left the mechanics I noticed faults, the car had choked !, I continued and stopped in the parking lot of my work, 500 meters from the workshop, more late going home the car only got worse and came home in fits and starts! I immediately notified the mechanics and on the first day of the week the tow truck took the car over there! After analyzing it at Auto Home, I was given an absurd budget saying that Good afternoon, Eduardo In your car the reason for failing and not wanting to get it is the nozzles I would have to change the 4 nozzles $ 1,672.00 1 game candle $ 490.00 1 nozzle repair kit $ 388.00 - Injection configuration $ 120.00 - Labor $ 140.00 Total $ 2,810.00 - Nozzles are pouring gasoline into the cylinder, hence the failure. I found it inadmissible, absurd! My car would warn of any problem like this before reaching this point, I looked for a specialist and they were all categorical, punctuating assembly failure and execution of the first problem, in the assembly of the Nozzle Block! Auto Home didn't want to listen to me, I told them to hire specialists to talk about and they didn't want to, they don't want a second opinion, they gave me the feeling of being afraid of making mistakes, which I now understand is relevant for everyone, because we learned with them! And as they are reactive to understand and recognize, they will continue to make mistakes and you who have #Audi, #Jettatsi and #BMW, high performance cars should think before taking the car to Auto Home Centro Automotivo. Detail, and even he saying that "The nozzles are pouring gasoline into the cylinder, that's why the failure" he guarantees that the car's oil doesn't need to be changed, another nonsense, how can you trust Auto Home Centro Automotivo!? I am totally dissatisfied and I will learn from the mistake of trusting Auto Home Centro Automotivo. This is a CHEAP solution to a problem caused by Auto Home Centro Automotivo! As I mentioned above, there is a relationship, because the repair of one part would depend on the removal of another which is damaged by assembly error and Auto Home Centro Automotivo is being careless and negligent in recognizing the error. Regardless of having been a regular customer, this problem made me question others who were charging me and I had doubts but I ended up paying, and I remind you that my mistake has already been made twice, once regarding the brake and once regarding the turbo leaving the hose loose , and all of this you think is normal, as the mechanic at Auto Home Centro Automotivo said. See: M.O is equivalent to 10% of the problem caused by you, the other 90% I have to pay? So it's very complicated.

Well-qualified professionals, I struggled a lot with my car, they only solved there.. Congratulations team.. I recommend