Autoglass - Palmas - Palmas - TO

4.7/5 based on 8 reviews

Contact Autoglass - Palmas

Address :

Autoglass - Palmas - Q. 212 Sul Rua SR 11, S/N - Plano Diretor Sul, Palmas - TO, 77020-616, Brazil

Phone : 📞 +8
Postal code : 77020-616
Website : http://www.autoglass.com.br/
Opening hours :
Tuesday 8AM–6PM
Wednesday 8AM–6PM
Thursday 8AM–6PM
Friday 8AM–6PM
Saturday 8AM–12PM
Sunday Closed
Monday 8AM–6PM
Categories :

Autoglass - Palmas - Q. 212 Sul Rua SR 11, S/N - Plano Diretor Sul, Palmas - TO, 77020-616, Brazil
B
Bruno Welter on Google

Utilizam produtos de baixa qualidade! Farois trocados no seguro entravam agua sem chover! Ao trocar o vidros dianteiro do meu carro, descascaram a pintura ao redor do vidro!!!!! Nao vou utilizar mais o serviço!!!
They use low quality products! Changed headlights in the insurance water without raining! When changing the front windows of my car, the paint was peeled around the glass!!!!! I will not use the service anymore!!!
W
Walter Brum on Google

Muito bom atendimento e qualidade técnica
Very good service and technical quality
A
Antonio Carlos Rodrigues Carvalho on Google

Ótimo atendimento. Técnico Pedro extremamente competente e atencioso. Parabéns pelo funcionário
Great service. Technician Pedro extremely competent and attentive. Congratulations on the employee
g
glauber viana on Google

Excelente atendimento, trabalho de profissionais capacitados!
Excellent service, work of trained professionals!
A
Alexsandro Gomes Araújo on Google

Fiz a troca de um dos faróis do veículo pela seguradora, com franquia a ser paga no final. Quanto ao serviço no farol, fizeram bem feito. No entanto, poderiam, por cortesia, passarem pelo menos um pano úmido no outro farol, senti falta disso. O carro saiu de lá com um lado novo e outro lado "sujo", caolho. Qdo deixei o veículo, pedi que olhassem a lanterna traseira, que estava acusando queima, ignoraram meu pedido, qdo cheguei não tinham verificado, não quis que verificassem na retirada pq já não tinha mais tempo para aguardar. Na entrada do veículo perguntei se na troca do farol, estava inclusa a substituição das lâmpadas, disseram que iriam verificar, mas geralmente não estava incluso. Falha deles pq o seguro cobria tudo e como experientes a tratar com várias seguradoras e pedido realizado 10 dias antes, essa informação já deveria estar disponível para o atendente da empresa. Tive que ligar na seguradora para confirmar, mas ao ligar na Autoglass disseram que já haviam confirmado. Perguntei isso pq o farol foi quebrado e em virtude do período de chuvas houve infiltração de água que provocou a queima de uma das lâmpadas depois da auto vistoria que mandei para seguradora. Outro ponto que ocorreu eh que pois que retirei o veículo, com chuva intensa, percebi que o farol trocado estava embaçado, tive que retornar e disseram que isso comum, dito pelo Gerente. Se era comum e normal porque não avisaram qdo da retirada? Tive que retornar para informarem isso? Enfim, têm uma estrutura física muito boa, mas precisam melhorar um pouco o atendimento, com treinamento e aperfeiçoamento para os funcionários e para Gerência. Sucesso para vcs, a satisfação do cliente tem que ser a meta da empresa.
I exchanged one of the vehicle's headlights by the insurance company, with a deductible to be paid at the end. As for the service at the lighthouse, they did it well. However, you could, out of courtesy, wipe at least a damp cloth on the other lighthouse, I missed that. The car came out of there with a new side and a "dirty" side, one-eyed. When I left the vehicle, I asked them to look at the taillight, which was burning, they ignored my request, when I arrived they had not checked it, I did not want them to check it at the pick-up time because I no longer had time to wait. At the entrance of the vehicle I asked if the replacement of the light bulbs was included in the replacement of the headlamps, they said they would check, but generally it was not included. Their failure because the insurance covered everything and as experienced dealing with several insurance companies and an order made 10 days before, this information should already be available to the company's attendant. I had to call the insurance company to confirm, but when I called Autoglass they said they had already confirmed it. I asked this because the lighthouse was broken and due to the rainy period there was water infiltration which caused the burning of one of the lamps after the self inspection I sent to the insurance company. Another point that occurred is that, as I removed the vehicle, with heavy rain, I noticed that the changed headlight was fogged up, I had to return and they said that this is common, as told by the Manager. If it was common and normal, why didn't they notify you of the withdrawal? Did I have to return to report this? In short, they have a very good physical structure, but they need to improve service a little, with training and improvement for employees and Management. Success for you, customer satisfaction has to be the company's goal.
A
Adalberto Almeida on Google

Ótimo atendimento, profissionais capacitados e prestação de serviços correta.
Great service, trained professionals and correct service delivery.
Y
Yago Soares on Google

Pessoal muito atencioso, serviço de qualidade. Minha experiência foi excelente! Super indico para todos !
Very attentive staff, quality service. My experience was excellent! I highly recommend for everyone!
M
Mayelle Gonçalves on Google

Sensacional o trabalho que fizeram em meu carro! José e Leandro foram muito detalhistas e super cautelosos!! A troca da película antiga, o polimentos dos faróis, cristalização.. Parabéns ???? Qualidade e excelente atendimento!! Parabéns Fernando! Sucesso a todos. Indico demais!
Amazing the work they did on my car! José and Leandro were very detailed and super cautious!! Changing the old film, polishing the headlights, crystallizing... Congratulations ???? Quality and excellent service!! Congratulations Fernando! Success to everyone. I indicate too much!

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