BCD Travel - São Paulo - SP
4.2/5
★
based on 8 reviews
Contact BCD Travel
| Address : | BCD Travel - Rua Júlio Gonzalez, 132 - 26º andar - Barra Funda, São Paulo - SP, 01156-060, Brazil |
| Phone : | 📞 +7 |
| Postal code : | 01156-060 |
| Website : | https://www.bcdtravel.com/pt/%3Fmtm_campaign%3Dgooglebusinessprofile%26mtm_source%3Dsaopaulo%26mtm_medium%3Dorganic |
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Katiane Vilela on Google
★ ★ ★ ★ ★ Péssimo o atendimento. Ninguém atende o telefone, quando atende te transfere pra um ramal onde ninguém atente, ou não soluciona.
 Terrible service. Nobody answers the phone, when answering transfers you to an extension where nobody answers, or does not solve.
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Adriele Rodrigues Pereira on Google
★ ★ ★ ★ ★ NÃO ATENDEM TELEFONE .
DO NOT ANSWER THE PHONE.
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wellington Evans Pereira Gomes on Google
★ ★ ★ ★ ★ Empresa muito boa, localizou para minimizar hotel bem confortável e com ótimo atendimento.
Very good company, located to minimize a very comfortable hotel with great service.
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Vanderson Silva on Google
★ ★ ★ ★ ★ Fiz procedimento para reserva de viagem, com hospedagem, aluguel de veículo e vôo. Recebi o e-mail, informando inclusive a fornecedora do serviço, porém, quando fui retirar o carro fui informado que não havia reserva alguma. Quando liguei para a empresa, após tentativas de transferência para a área responsável, a ligação caiu. Quando finalmente eu consegui, me informaram que realmente não constava reserva de aluguel de carro. Não resolveram o problema, mesmo eu informado que havia recebido e-mail(vide foto) confirmando o veículo. Perdi quase uma hora fazendo reserva de forma particular.
I made a procedure for booking a trip, with accommodation, car rental and flight. I received the email, even informing the service provider, however, when I went to collect the car I was informed that there was no reservation. When I called the company, after trying to transfer to the responsible area, the call dropped. When I finally got it, I was informed that there was really no car rental reservation. They did not solve the problem, even though I informed that I had received an email (see photo) confirming the vehicle. I spent almost an hour making a private reservation.
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Marcos Cruz on Google
★ ★ ★ ★ ★ Empresa muito ruim em sua prestação de serviços. Dificuldade para atender o telefone. Quando atende a pessoa não consegue resolver os problemas, dizem que vão retornar e não retornam. Alguns bons funcionários estão sempre sobrecarregados.
Very bad company in its provision of services. Difficulty answering the phone. When he attends, the person cannot solve the problems, they say they will return and not return. Some good employees are always overworked.
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Cristiano Santos on Google
★ ★ ★ ★ ★ Depois do bloqueio de se fazer print da tela no app ficou mais trabalhoso e demorado de executar verificações pois tem que entrar no app email e senha para acessar novamente o sistema.
Deixo meus parabéns aos colaboradores que ficam de plantão , sempre consigo solucionar algum problema ou tirar dúvidas .
After blocking the screen print in the app, it was more laborious and time-consuming to perform checks because you have to enter the app, email and password to access the system again.
I congratulate the collaborators who are on duty, I always manage to solve a problem or ask questions.
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Gregório Paulo on Google
★ ★ ★ ★ ★ Regular.
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Eduardo Carosi on Google
★ ★ ★ ★ ★ Nice place to work
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