Bella Festa - Aluguel de vestidos, ternos e trajes a rigor para festas, formaturas e casamentos - Osasco - SP

Top store!!! Excellent service from the girls, wonderful dresses Love it. Recommend ?

I want to thank the store for its thoughtful and dedicated attendants, who gently welcomed me and chose the most suitable dress for my body. It was just compliments on my dress that made my day very special. Thank you very much for the service in general, working with a differentiated public and knowing how to adapt to it so perfectly are for few people. Congratulations and success all of you.

Wonderful service! The seller Débora helped me choose the dress and I was a godmother ? The manager Ana was also super helpful on the day the dress was picked up. I highly recommend this store, now I only rent there!

Great service. The girls are super polite and thoughtful. Mainly Sarah and Japa are super nice attendants. They recommended a dress that looked amazing and suited my body a lot. We made you feel comfortable both on the day of purchase and on the day of the tasting. SUPER RECOMMEND. Congratulations girls.

I DON'T RECOMMEND IT TO ANYONE!!!! BAD! Updating: they just responded to me here blaming the customer insinuating that we could be stressed, which was the opposite, we arrived with all the different education of the team. Well, this only proves my report of the lack of professionalism now registered here for all to see, congratulations! ? On the day of purchase, we were well attended, and on the day of the test, there was total neglect, there were so many points that I don't even know how to list the worst. First, vendora was in a bad mood and the service was harsh from start to finish. After that, he wanted to give us a tie in red, I said I wanted something more marsala and ironically replied that marsala only had one shade, when I heard that it was red for me and it was not what we had agreed to buy, the The salesperson then searched and found the one in a different shade and that we had chosen that day, she even came saying that on the day we had tried a social (we never did that, we already came up with the butterfly idea, why say something we didn't do?!!! ) Not satisfied, she and another salesperson said that the tone of the tie was prettier than the one I chose as they did the day when we chose another shade of suit and not suggested (I thought it was the client's taste and who had to find it prettier we were not them) but ok, I explained that I preferred it and that was the tone of my decor. Then I wanted to iron another pair of pants for my fiance since he wanted to change the hem and this one was already undone so they would have less work, we showed that it was darker and he wanted the suit scratched after all that's what we rented, right? If we get there with a different model they wouldn't accept it, so the right thing is to take what we agreed. .. The seller, lacking patience, because of her mistake, replied sharply "okay, change your pants, that's it!" To finish, they wanted us to go in the afternoon the other day to withdraw, and when I called I informed the seller and the cashier that we could get in the morning and they said there was no problem, just come on the scheduled day, at the time of the test, it was this total lack of preparation, claiming that I didn't have any more time, I hit my foot for my right after all the arrangement isn't expensive and one of the sellers said that it would only be for 11:00 and that's it in an arrogant way, luckily we managed it but what if not? In the act of contracting I informed my need if they had said that it would not be any time we would not close, simple. After all this, when we went, the seller who attended us was still super unethical, she just handed over the contract saying that it would be "tomorrow at 11 am" and she wants a "thank you" we hear. Great service to be received on the week of the wedding, right? Rs WHAT DISAPPOINTMENT, what unpreparedness and what a giant anti-professionalism. Never!! On the day of purchase you will be well attended, no later, I ended up finding another comment here with the same feeling, ie we weren't the first, if you don't want to go through all this discomfort, don't go into this store!!!

I rocked as godmother and I was very happy with the amazing service I received from Sarah! Store with great dresses and good price. I highly recommend Bella Festa, I will definitely be back!