Blantech Indústria Comércio e Serviços - São Paulo - SP

I would like to fit in the company court. I left the curriculum today I request a job opportunity I'm going to embrace. With force and claw. Thanks

In October 2018, I purchased the Blantech ratchet Dispensadora de Comandas FULL in stainless steel, in the amount of R $ 36,000.00, for implementation at a Gas Station. Due to a change in the company's system, we only installed the ratchet, but not the integration with the system. In December 2019, we requested the integration of the same, for the Account Manager Nara, who informed that they were going on collective vacation and could not carry out the integration. Nara promised us that it would be held on 01/07/2020, which did not happen. On 06/01/2020, I contacted to confirm the beginning of the procedure and was informed about a budget in the amount of R $ 980.00 to make the integration out of warranty, having never been integrated before. We turned on the entrance and exit turnstiles and the entrance turnstile was not working. We had never used the ratchet and after a year and without use, it was no longer working. I was informed of an appointment that should be made for a technical visit, but the technician was on vacation and could only come in late January, and I had already requested integration in December. And I was also informed that the procedures outside the installation period and even longer, that is, if you need a solution in the after-sale you will have to wait longer. I got an agenda for 2/3/2020, which was canceled on the day, by Blantech and rescheduled for 2/14/2020. Without notice they appeared on 02/07/2020. During the technician's visit, it was found that the ratchet unused, showed wear of one piece, and that the value of the piece added to the value of the service would be R $ 2,400.00. Given the absurdity of a new and already damaged turnstile and a budget of this value, it took me a while to get the approval of the company's board. On 05/04/2020 I approved the budget and on 05/15/2020 the piece was changed. On 05/20/2020, this time the turnstile of the exit, which was a problem. I wasn't reading the commands, so I wasn't releasing the exit ratchet. Again I got in touch with Nara, and why, what a surprise, I was given a budget, without at least a technical visit, of R $ 860.00. I was told that through remote access, the technician identified that the reader was not reading. (Do you have remote access to the turnstile?) I approved the budget. It was scheduled for 01/06/2020, and the technician did not come. It just didn't show up. I contacted the Account Manager Nara who told me that there was a logistical problem and that the part is not expected to arrive. I contacted the company in São Paulo, which was to return to me and I am still waiting for the answer. Anyway, think well before entering a hole like that. I bought the best turnstile on the market and until today it did not work, after-sales does not seek to solve the problem, it always has an outside budget and still schedule and do not appear. Today I feel like a problem for the Account Manager who has no warmth whatsoever. I expected to have only what I bought and paid for correctly, a ratchet working.