Brumar Festas - Vila Velha - ES

Nice place! Best cost-benefit I have ever found.

Good atmosphere, a great place for parties..

Ideal place to celebrate children's birthdays, good service and easy location!

The best ceremonial for children's parties, everything perfect, service, space, variety and food, everything excellent, note 10, our 3rd party there.

Wonderful place... With a beautiful decoration and very plentiful food... All top quality!!!

I have never made an unpleasant comment about any place, but I feel obliged to do this one, because I believe that a well-provided service is essential for the maintenance of a company, in addition to the psychological comfort of those who hire it. We had a party for my nephew's 1st year this Wednesday and during the party everything went well; but the pre-party was a nightmare, which pretty much spoiled the celebration for me, uncle, and the parents. We made an agreement at the signing of the contract that we would not hire the cake, for personal taste, which was promptly accepted by the owner of the location - requiring, only, that we deliver the cake by 11 am on the day of the party that would start at 7 pm - We did as the agreed, and, at the time of delivery, we saw that the mold only fits in one of the freezers because it is a larger mold. The freezer in question was turned off because it was only used to store beer (which we didn't hire). One of the local employees decided to turn on said freezer politely; but when she found out, the owner of the place (who was receiving two customers in order to sign a contract for another party) changed, shouted at everyone, said that the employee was fired, that she didn't agree to keep the cake in the fridge ( which is impossible, as her kitchen is hotter than an oven and the cake would go sour) and that this one should be left out. He wanted to charge an exorbitant amount to leave the freezer on (he even suggested R$500.00). We then asked that we would take the cake home again and return it cut and she SCREAMING said she couldn't do that as she wouldn't accept the cake at another time. She practically kicked us out of the place, the two customers left terrified, given that the OWNER OF BRUMAR SCREAMED, TOLD ME TO SHUT UP, INSISTING THAT WE LEAVE AND THAT THE CAKE WOULD BE REFRIGERATED AFTER SHE REQUESTED A TECHNICIAN ASSESSMENT. I suggested depositing the R$500.00 in her account and she returning the energy surplus to me when the bill arrived and she again told me to shut up. We had to leave, with my brother feeling sick, because if she treated us like that, customers, with the party all paid for and in front of new customers, what would the party be like? how would we have a party without cake? Well, we got home and asked the child's mother to intervene via whatsapp and the owner informed that the cake should be removed from the party house, as it would not stay in the freezer. We go back to the place, remove the cake, cut the cake into smaller pieces and deliver it at party time. This same lady stayed at the reception of the party, she was not at all friendly with the family or with the guests, we spent the whole day to resolve this issue (that is, we were not reunited with our family members (people from BH, SP and RJ traveled to for the event) and we only calmed down in the middle of the party when we saw everything went within "normal". The food was good, everything served simply, except the hamburger and hot dog buns which were very hard. Several guests complained of the service at the reception (done by the same lady).

Spacious place, varied menu that pleases children and adults, well located place, satisfactory toys, workshops and recreation for children, several decoration options, the owner does everything to please us, looking forward to my son's next party.