Celta Engenharia - Nova Lima - MG

Bad experience! A dream that became a nightmare. They did not meet any deadline for handing over the keys that we were promised. With the Property ready, but they don't deliver the keys and continue charging Work progress. I and other residents are being harmed, paying a very high price for the apartment and we continue to rent. Unable to enroll children in school because we are uncertain about deadlines. Not to mention that they required guarantors to deliver the keys, and none of this is said during the purchase process. They omit a lot of information, a contract that only a lawyer understands the tricks hidden in it. They don't meet any informed deadline, terrible and rude service, the customer is treated with disregard. Run from this construction company because it's a trap!!!

DISAPPOINTED - BELA VIDA 2, IN CONTAGEM/MG. My fiance and I did numerous surveys of builders in 2019 in order to fulfill our dream of buying our first apartment and when we arrived at Celta there were no complaints, which made us pay a visit to the decorated apartment. The very polite broker informed us about the advanced work and that the property was scheduled to be delivered in April 2021, which made us happy and motivated us to close a contract and as it was our first purchase, we did not understand much about it and trusted the broker. When he found us with all the documentation, we read all 30 pages, but it was information that led to understanding and unfortunately the broker only took questions from what we questioned and we believe we had understood the entire contract. When we arrived in March 2020 the world stopped because of the pandemic and we understand the delay in delivery. Even though we signed all the documents at the beginning of 02/20, we only signed with the box in June/20. With that we arrived in 2021 and they still hadn't made the delivery and they always changed the delivery date from April to August, then to September, then December 2021, then January and now March 2022. The employees at the beginning were always very polite, but then they started giving automatic responses and being the same for all buyers (we have a group). To try to speed up any problems with the delivery, my fiance and I took out a loan to pay off the entry, which despite claiming that they facilitate the purchase that installments the entry, we discovered that we will only get the keys to the apartment if we present guarantors who have a salary impossible to obtain or properties paid off in the name of the guarantor, that is, they make it difficult at the end of the day. They turn the dream into a nightmare. Today, 01/20/22, they claim that they still haven't handed over the keys because the city hall has not released the occupancy, it happens that we contacted the city hall of Contagem and they informed that it takes 30 days to be released and according to the construction company, made the release request in August/20, then provided us with undue information. And now they send us standardized e-mails claiming they are doing everything to make the delivery of the keys run smoothly, but there are still blocks to carry out an inspection, as they almost do not schedule an inspection, the inspections started months ago and have not yet been completed. They treat buyers with disdain. They say they are available to answer questions, but when we try to answer questions, they tell us to read the contract. If the contract were clear, it would not be necessary to ask questions, but the contract is not made for everyone's understanding, it is made for the understanding of literate people, which generates more frustration, as the contract induced many people, including in relation to the absurd increase in the value of the installments, which initially starts by paying a value of 310 and when analyzing the entry installment it is already at almost 500 reais. Not to mention the evolution of the work that, with the work 100% completed, just waiting for the occupancy, it's been about 4 months since it's been charged and always adjusted even without having any work. Each buyer pays an amount equivalent to the purchase period, for example I am paying about 740 evolution without evolution. The broker informed that the time for delivery of the keys was from the date of signature of the contract with the construction company, but when appearing at the Caixa, the manager informed that the deadline started counting from the date of signature with the box and not with the construction company, another information to only induce the customer to buy the property. It is very sad, because a dream so desired has become my biggest nightmare. My hair is falling out due to stress, I can't sleep due to frustration. We are poor and we are spending on something that has no work. We understand that the evolution of the work must be charged, this is in the law, but the construction company has been involved in completing its obligations. UNFORTUNATELY NOTHING WILL BE DONE, THEY WILL ALWAYS ANSWER WITH AUTOMATIC MESSAGE.

Bad company, they deceive you in the sale, after sales they don't answer you anymore, they answer you poorly, employees all without patience and without professionalism, delivery agree with you that delivery in 2 months turns 2 years, please don't buy, only if you want to pass anger, look for something of quality and respect something they don't have

I bought the apartment with them and they told me they would deliver it to me in September of last year, that's why I decided to buy it with my fiance. But it was just a disappointment, they promised and didn't deliver, now I'm paying the installments without being in debt, it's interest on top of interest. People, don't buy from them, very bad service, just disappointment, too much stress ??... Everything is a lie, just buy with a lawyer on the side

My wife and I acquired an apartment in the beautiful life 2 and the problem is the same do not fulfill what they say. We reported that it would be 2021 the delivery after last November 10th January 10 and so far nothing ... the tickets of the entrance that we had not all to give arrives fast from the box tbm but the keys nothing learn a word thing has to be fulfilled Promise what you can not fulfill ...

Very disappointed, I bought a property on 06/2021 with delivery forecast for 08/2021, which changed to 09/2021, 11/2021, 12/2021, 01/2022 and so far they have not delivered these keys. We got in touch on 01/10/2022 and informed that the release of the Habite-se was missing, on 01/19/2022 we received an email informing us that the call from Cemig and Copasa was missing. Every day has a different excuse. To make matters worse, I was informed today that the 3rd guarantor is not included in my file and all documentation was sent on 10/2021. This shows the lack of organization and commitment to the customer.

DO NOT BUY FROM THIS DEALER!! Indignation is the sentiment that sums up CELTA. After buying the apartment, I only had inconvenience and indignation with the lack of respect from the employees who serve us. When I ask for information about handing over the keys, they respond with mockery. Celta doesn't deliver the keys that are already out of date, and they still blocked my instagram account and deleted my comment so I wouldn't respond and pass on information. It is the right of every human being to be able to express their indignation. An attitude that shows how much neglect they have with the customer who has already bought the property. Still, if the anger at the delivery wasn't enough, I follow closely the anger that my sister goes through with this construction company, at Bella Vida I. The property is still under warranty, and they need to support and fix the leaks that appear. However, they treat the same way and only postpone the concert justifying that the technician is on vacation and did not hire a company to solve the problem, that every rain that has, wets inside the apartment where they should have fixed. I only say to those who wish to buy from CELTA, DO NOT BUY FROM THIS BUYER!!