Clínica Carlos Alberto Mena - São Paulo - SP
1/5
★
based on 1 reviews
Contact Clínica Carlos Alberto Mena
| Address : | Clínica Carlos Alberto Mena - R. Marina Crespi, 118 - Mooca, São Paulo - SP, 03112-090, Brazil |
| Phone : | 📞 +97889 |
| Postal code : | 03112-090 |
| Categories : |
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Debbie Araujo on Google
★ ★ ★ ★ ★ Óbvio que eu nunca mais vou nessa clinica. Mas fiquei tão chocada com a Ana, que não pude deixar de expor a minha insatisfação. Desde do dia do meu exame, notei que ela é ríspida, grossa, sem paciência, fala e usa qualquer palavra e tom agressivo com todos os clientes. Mas ate ai, eu precisava do exame, fiz e aguentei. Para retirar o resultado, na ligação me pede 30 minutos, depois pede mais 10. Disse que nao pode ficar pendurada no telefone porque tem pacientes para atenter presencialmente. Eu só queria na primeira vez saber se meu exame estava pronto....
Nao tenho bola de cristal, preciso ligar para saber. Ela responde em um tom que parece ate que ofendemos ela na ligação. A segunda vez que liguei queria 2via...outra grosseria, mesmo 30 minutos, mesmo nao, mesma dificuldade, mesmo tom agressivo.
Me pergunto, pq raios atendeu o telefone. É uma pessoa que ja atende, dizendo nao...nem escuta o que as pessoas tem a dizer, sabe aquelas que preferem dificultar...a Ana está acabando com a credibilidade da clinica, esta muito ruim com ela de frente, atendimento nota zero. Despreparada, pelo amor de Deus ela necessita urgente de treinamento, de tato, de educacao. Aprender o que nao fazer seria já um comeco. Ela me disse que é a dona. Quando eu pedi para falar com responsavel para reclamar dela mesma. Inacreditavel que a dona seja essa ogra
 Of course I never go to this clinic again. But I was so shocked with Ana that I couldn't help but express my dissatisfaction. Since the day of my exam, I noticed that she is harsh, rude, without patience, talks and uses any word and aggressive tone with all customers. But so far, I needed the exam, I did it and I put up with it. To get the result, the call asks me for 30 minutes, then asks for another 10. She said she can't hang on the phone because she has patients to see in person. The first time I just wanted to know if my exam was ready....
I don't have a crystal ball, I need to call to find out. She responds in a tone that sounds like we've offended her on the call. The second time I called I wanted a 2 way...other rudeness, same 30 minutes, same no, same difficulty, same aggressive tone.
I wonder why the hell answered the phone. She's a person who already attends, saying no... doesn't even listen to what people have to say, you know those who prefer to make it difficult... Ana is destroying the credibility of the clinic, it's very bad with her from the front, service grade zero. Unprepared, for God's sake she urgently needs training, tact, education. Learning what not to do would be a start. She told me she owns it. When I asked to speak to a person in charge to complain about herself. Unbelievable that the owner is this ogress
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