Clínica CentralMed - Ubatuba - SP

I've done several exams at this clinic and I've been through several specialists, the price is much lower than in other places, the technique that performs the tomography is very attentive, Dr Júlio is also an excellent and very attentive professional, Dr Lucas Camisani is super concerned and I ask also an excellent professional. But recently I went to an obstetrician consultation that the delay was one hour for my care, I know that unforeseen events can happen and at the time I did not complain. I scheduled the return for 1 month, I thought the return was my right as in all other specialties, when I arrived for the return appointment, again 1 hour late, before I entered the office I was informed that the return was not of grace and I had to pay for the appointment again, I paid again and also didn't complain even though I thought it was absurd, because they told me only at that moment that I was already waiting for more than 1 hour, and I always thought that the patient's right to return. I went to the consultation where the doctor evaluated my exams and as I was going to perform an ultrasound she said that she would finish the consultation at the time of the exam, I waited to do the ultrasound, again more than an hour late, I asked and was told it would take longer a little bit because the doctor was late, so I said that I wouldn't wait any longer and that the money for the ultrasound and the consultation would be refunded as she hadn't finished yet, the receptionist passed it on to the doctor who attended me next. I spent almost 4 hours waiting inside, I saw a lack of organization, many people waiting and complaining, it felt like a public hospital with so many people. They schedule obstetric ultrasound every 10 minutes, I thought it was a lack of respect, because you pay 130 reais and you don't spend even 5 minutes doing the exam, the consultation is the same thing, I didn't even spend 10 minutes in the office. Another doctor who works at the clinic had priority in the ultrasound and passed in front of other patients, because the delay was already more than 1 hour, I think there has to be more organization and punctuality from the doctors, as they make the client wait more than an hour and lack of respect and even ethics.

Well served in all sectors In the electrocardiogram room, nurse Amanda was exemplary The cardiologist is also very attentive and competent.

TWICE I made an appointment with the cardiologist through my health plan and when I get there the attendant tells me it's only private. I lost TWO DAYS of work for nothing, do you know who will reimburse me? NOBODY. If I have a more serious problem, you will be prosecuted.

Answers are rough. They treat patients with ignorance. The service took a long time and they didn't answer on time. It even seems like I'm in the SUS line, but pagendo is absurd ??? The service is the long wait not worth the abusrdo values ​​of the consultations

Arrogant receptionist. They already missed 2 of my ultrasounds last year, and today I made an appointment with them but they didn't schedule it in the system. I will miss the time to pick up my daughters from daycare because of irresponsibility.

Doctors may even be good, but what's the point of scheduling an appointment for an exam if they neglect the patient and leave us waiting 2 to 3 hours to be seen, to pass their patients on to appointments in front of us... disappointing

I scheduled an appointment (in the amount of R$ 260.00), the doctor had an unforeseen event, which is ok. But, the clinic did not have the ability to call and notify me of this delay and when I arrived at the clinic, I found out about the delay and that I should wait for 4 people to be seen before it was my turn. Pay this amount and take tea from a chair, no sense! They might as well have called and told them to reschedule the appointment, but no! They made me go to the place to find out about it right away. Improve!

Well, we went for an exam at this clinic, it was scheduled and when we got there we had to wait more than two hours to be seen, I was already out of patience with so much waiting and the people who arrived were passed in front, according to the girl who was attending spoke I had to wait, I sent from one place to another, because I got paid, you don't have to wait that long, they said the deadline for the result was 20 days, now that the 20 days have passed I got in touch to find out what happened, because Nobody gets in touch to give a satisfaction, I was informed that I had an unforeseen and there's no way to know when the result will come out. The revolt is that when we went after information on how it works, that was not what was informed