COB - Orthopedic Clinic Bangu - Rio de Janeiro - RJ
3.4/5
â
based on 8 reviews
Contact COB - Orthopedic Clinic Bangu
Address : | COB - Orthopedic Clinic Bangu - R. Silva Cardoso, 111 - Bangu, Rio de Janeiro - RJ, 21810-030, Brazil |
Phone : | đ +87 |
Postal code : | 21810-030 |
Website : | http://www.cobangu.com.br/ |
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Neli Knupp on Google
â â â â â PĂ©ssimo o atendimento na recepção da fisioterapia. Os pacientes ficam muito tempo do lado de fora aguardando enquanto as atendentes ficam conversando. Hoje teve discussĂŁo, vĂĄrias pessoas reclamando. Desisti. SĂł vou terminar as sessĂ”es que faltam e nĂŁo pretendo voltar mais nessa clĂnica.
Bad service at the reception of physiotherapy. Patients spend a lot of time outside waiting while the attendants are talking. Today there was an argument, several people complaining. I gave up. I will only finish the missing sessions and I do not intend to return to this clinic.
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waltamir abreu on Google
â â â â â MĂDICOS E ORTOPEDISTA MUITO BONS,MAS A RECEPĂĂO DA FISIOTERAPIA E RPG MUITO RUDE COM OS PACIENTES.A OUTRA EQUIPE ERA MUITO MAIS EFICIENTE E EDUCADA,ELES TEM QUE ENTENDER QUE SĂO O CARTĂO DE VISITA DA CLINICA.
VERY GOOD DOCTORS AND ORTHOPEDISTS, BUT THE PHYSIOTHERAPY AND RPG RECEPTION VERY RUDE WITH THE PATIENTS. THE OTHER TEAM WAS MUCH MORE EFFICIENT AND POLITE, THEY HAVE TO UNDERSTAND THAT THEY ARE THE CLINIC'S BUSINESS CARD.
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MICHELE Rocha on Google
â â â â â A Recepção nota 0, nĂŁo conseguem achar nem a ficha do paciente, desorganização total. O mĂ©dico da minha mĂŁe passou 20 sessĂ”es de RPG, prenderam ou perderam o pedido e disseram que minha mĂŁe teria que passar pelo ortopedista da clĂnica que nem conhece o histĂłrico dela para passar mais cinco sessĂ”es, sendo que o mĂ©dico dela passou 20. Passo longe desse lugar!
Reception grade 0, they can't even find the patient's file, total disorganization. My mother's doctor spent 20 sessions of RPG, arrested or lost the order and said that my mother would have to go through the clinic's orthopedist who doesn't even know her history to spend five more sessions, and her doctor gave 20. Step away this place!
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ProfElaine Tavares on Google
â â â â â Sou cliente da COB hĂĄ mais de 20 anos. Era mt melhor. Cheguei a COB Ă s 10:45h da manhĂŁ de hoje com minha tia com o pĂ© quebrado e atendido em outro local hĂĄ dois dias, na madrugada fez a fratura no pulso. Tivemos que aguardar atĂ© Ă s 13 H pois, nĂŁo havia mĂ©dico para atender. Ăs 14:15 h ela foi atendida e fez o raio X. Aguardo desde 14:40 a autorização para por o gesso, que saiu agora 15:10h. Isto tudo com o atendimento particular. Esta foi a experiĂȘncia de hj.
I have been a COB customer for over 20 years. It was mt better. I arrived at COB at 10:45am this morning with my aunt with a broken foot and treated at another location two days ago, at dawn she broke her wrist. We had to wait until 13:00 because there was no doctor to attend. At 2:15 pm, she was seen and underwent an X-ray. I have been waiting since 2:40 pm for authorization to put the plaster on, which came out now at 3:10 pm. All this with the private service. This was today's experience.
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NĂvia Cristina Pinheiro Cruz Bringel on Google
â â â â â Excelente,Dr.Felipe Ă© o melhor mĂ©dico q tem pra mim nessa clĂnica.
Excellent, Dr. Felipe is the best doctor I have in this clinic.
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Michele Britto on Google
â â â â â Atendimento pĂ©ssimo na recepção, conversam muito e demoram para atender. Por vezes fica apenas 1 atendente recebendo os pacientes e outra recebendo outras demandas. Falta recepcionista para atender.
SĂŁo simpĂĄticas, mas nĂŁo dĂŁo conta nem de longe.
Demorei 1 hora para ser atendida na recepção, 5min esperando o médico e nem 10min no atendimento (revisão). Os médicos ficam um bom tempo sem atender devido a demanda da recepção.
Procurei supervisĂŁo e administração para reclamar, nĂŁo tinha ninguĂ©m responsĂĄvel pela clĂnica ou simplesmente nĂŁo quiseram atender.
Estou com indicação de fisioterapia, mas nĂŁo sou nem louca de fazer nessa clĂnica.
Terrible service at the reception, they talk a lot and take a long time to answer. Sometimes there is only 1 attendant receiving patients and another one receiving other demands. Missing receptionist to meet.
They're nice, but they can't handle it by far.
It took me 1 hour to be seen at the reception, 5 minutes waiting for the doctor and not even 10 minutes for the service (review). Doctors do not attend for a long time due to demand from the reception.
I looked for supervision and administration to complain, there was no one responsible for the clinic or they simply did not want to attend.
I have an indication for physiotherapy, but I'm not even crazy about doing it in this clinic.
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JMarcos 1 on Google
â â â â â Tempo de espera na Avaliação Ă© EXTREMAMENTE DEMORADO!!!!!!
NĂŁo Ă© possĂvel aguardar tanto tempo pra uma avaliação...
Fora isso, atendimento tanto na recepção e dos fisioterapeutas excelente!!!!!
Waiting time on the Review is EXTREMELY LONG!!!!!!
Can't wait that long for a review...
Other than that, service both at the reception and from the physiotherapists was excellent!!!!!
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Marcelle Alves de Barros on Google
â â â â â Minha avaliação Ă© 3 porque fui atendida, aceitam meu plano (Unimed) mas o tempo de espera ? na recepção para qualquer tipo de triagem Ă© longo demais e Ă© nĂtido que os profissionais da recepção nĂŁo trabalham bem, pois as vezes nĂŁo tem ninguĂ©m e eles nĂŁo chamam.
O médico que me atendeu foi ok. Na fisioterapia alguns profissionais tem mal vontade e não dão a devida atenção ao procedimento.
Pilates. Absurdo cobrarem 40 reais para avaliação ainda mais se vc jå é paciente. Fiz 4 sessÔes de 10 e parei porque a demora é demais!
Algumas instalaçÔes precisam de reformas estão ruins e hå muito mosquito no corredor de espera.
My assessment is 3 because I was attended, they accept my plan (Unimed) but the waiting time at reception for any type of screening is too long and it is clear that the reception professionals do not work well, because sometimes there is no one and they do not call.
The doctor who attended me was ok. In physiotherapy, some professionals are unwilling and do not pay proper attention to the procedure.
Pilates. Absurd to charge 40 reais for evaluation even more if you are already patient. I did 4 sessions out of 10 and stopped because it takes too long!
Some facilities are in need of refurbishment and are in bad condition and there are a lot of mosquitoes in the waiting corridor.
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