COSB Diadema - Diadema - SP

Outraged by the assistance provided by Dr Danilo yamazak, I underwent surgery "wisdom tooth extraction" needed some more extractions, at the next scheduled appointment I had to deselect it because I had an urgent exam to do, so I sent a message on the COSB zap the day before but I believe it was already closed because it was past 18 and was not seen, it was seen the next day in the morning, my appointment would be at 16:00 ... In the next appointment I made, my father was very ill, he called me in despair, he was feeling very bad and he had numbness in his arm on his lips, very high pressure, I was unable to attend that day but on both dates I sent the photo proving what happened, I also sent a few hours warning .. when I went to reschedule I was informed by the attendant that I could not reschedule. I thought it was absurd because I already informed the receptionists and informed them what happened, after all it was she who gave me the message that he would not score any more just when I went there to justify him ... I stayed a few months until I made a complaint to the Doctor. I managed to make an appointment, when I arrived at the room, he said he wanted to give me an earful, and said that he made this exception, but wanted to make it clear that If you have two absences with him from Danilo you have to pay a fine of 50.00, the absences being justified or not, he still told me that his grandmother died and even then he went to work .. he told him that his grandmother he died and he didn't have what to do my father is alive and he called me feeling sick (I think he wanted me to say dad wait there, let him feel sick after now I have an appointment) or even msm let the worst happen .. !!!!! He also said that he has costs that he pays for water, electricity and employees to pay ... that at the end of the month he will pay as ... I said I pay the agreement too ... he is not attending me for free, he wanted to embarrass me, asking when i paid for health insurance "wanting to show that it was a low amount" said him my health insurance is from him and discounted from my husband 72.00 per family member, if he has a great financial life that God would continue to bless him. but for him 72.00 is not money for me, and at the end of the month it is necessary ... He even said that if I go to the bank to pay a bill, and explain that my father would be sick if I went to explain to them, if they would understand and take the interest ... The service of this De Danilo is unfortunate ... COSB itself has great service from the receptionists and the doctors that I spent until today were very attentive and friendly, they are to be congratulated as they are excellent professionals ... Dr, on the other hand, seems not to be having an impact if the clinic has one less or one more client .. unfortunate !!!!!! Outside q he does not have much patience when he is drawing if you move your tongue or something he stops and looks at your face, with a very ugly face .. I think professionals have to be patient because it is very uncomfortable to perform procedures in the mouth area, especially wisdom teeth ...

My first experience was great, along with the second. However, when I returned on 01/14/2019, I was informed by reception that I did not have an appointment, and my card had the proper note for 9 am. Anyway, they asked me to wait, when it was around 10 am they informed me that the Dr would be late. Well I left and I'm pretty upset.

Great service, especially by Dr. Priscilla who was super attentive, answered many questions and performed the restorations perfectly.

The service was very bad, these days I arrived 10 minutes late and they didn't answer me. Today I had an appointment for 11:00, I waited 2 months, I arrived 15 minutes before and Dr Natalia came to call me at 11:50 and I ended up talking to her almost 1 hour late Dr, She said I didn't need to pass, I said I needed it and was going to pass it because I only had the clinic for the channel, I sat down and she told me to get up that she would no longer see me. A guy came out of the room and said they have 7 clinics and it doesn't depend on me. I work with plans and refer all my clients and I am still treated like garbage. I'm recording.

Very good place. Wonderful service from receptionist Carol and Dr. Erika. Very clean place. I highly recommend it!

An excellent service, professionals treat you with all the attention, I have nothing to complain about, I just have to thank you !!!

My daughter was very well attended by Dr. Flávia, the girls at the reception were also kind, I just have to thank Obg doctor Flavia oak