Diretoria de Ensino da Região de Santos - Santos - SP

Lack of total communication, I signed up for class assignment in September 2019 and I was told to wait and follow the net and DE portal website, but there was nothing, I went there and my registration was no longer worth it, they asked to wait for a next one , in conclusion i'm waiting and only now do they publicize on the front page of the website correctly about class assignment, my indignation remains with these incompetents who only serve to make coffee and laugh from side to side while the queue with more than 100 people waits since 7 am to be attended, unfortunate what happened.

Do as I do and don't just report here, on this page, the arrogant and dehumanized service of this place. Complain in the ombudsman's office of education. Here it will not have the effect to make them ashamed in the face.

I was very well attended.

Very crowded Sunday. Despite the delay, the two girls were very polite, it was clear that the tallest one, I don't remember her name, was in complete control of everything. She was serving the other one at the cash register and popsicles in spite of being crowded, they worked well. I was very satisfied, I just need more tables and space

Terrible! Shameful! Place where education and respect should prevail, are totally rude, without the minimum education and respect for others! One pushes the other, each one who answers says something different from the other and no one gives the correct information, a single lady who answered with a "penguin" willingly, spent more than half an hour trying to spell an email address. And for a change the email address was totally wrong! I do not accept lack of education, I forwarded the case to the ombudsman in São Paulo. Perhaps if everyone who is registered there would do the same. This type of person would learn to at least "fulfill the obligation" (WORK).

I can't call there, on Google it says it closes at 18:00, but it's closing at 17:00, and the site is not opening

The telephone must be connected to some high-voltage device, as no one puts their hand to answer it.

I had 2 calls both of total attention and respect! being the 1st via phone in which I spoke with Alex... in which he answered all my doubts and guided me in the best way to solve my problem!!! today Friday being close to closing time (4:48 pm) I went to the place and Dona Sueli attended to me with full attention, taking my doubts and guiding me in the best way and even closing the gate for having closed time and continued or better ended my service after hours keeping full attention! I make it clear that it is still open and I believe that this comes from a great Team of Work and Group Training! or rather education comes from each one! and everyone was super polite! ahh and both the phone and the location, I didn't take 2 min to be answered so I leave the tip try to call at lunch time ok? until because they don't stop and the schedule runs until 5 pm and even then internally they continue until 6 pm !!! So far I'm giving 5 stars to those who attended me during the week both by phone and at the location (Secretary) on today 03/11/22. Att. Jefferson Teixeira. Well, as I don't have another shortcut for a new evaluation, I leave here my case of returning to the place for the 2 time I was attended by a lady and wishing her a good morning for 4 times and she looked at me and not even there (I understand all of us we have problems, but I've always learned not to take problems to work, even more open to the public, to which we pay taxes for that anyway) even the other guy who was being attended by this lady asked all the questions politely and didn't have this return and the same He even left upset and saying some things so I could give 2 stars because she didn't wish me back good morning and just look at me as if I were something negative or I was smelling bad because the face she made was what it looked like... come on thanks to the good God, I wasn't answered by her, but by the Director I Waleria Xanthopulo, who had full attention, practicality and totally attentive to my doubts! I would give it a 10, because she even did more than her role and giving me full support with attention and answers to all doubts, I leave here my thanks so far for the great attention and education with my person ! making it clear my case is open I will do it another way and I hope to say here a see you later and be attended by the same and I also want to highlight the attention of the attendant via phone Rosemary or Rosangela (I don't remember) the same also with total attention and practicality I would give 10 stars for service so far! and I leave here my good-bye and that the person who not even a good day reciprocated and bad service is a witness of the other guy... I hope it's not like this every day and that it was something to bring a particular problem to work.. But at the time of the contest and conclusion, I believe that smiles were part of it and should remain that way... because the State pays for it and I leave here an obs. I have been working with the public since I was 12 years old and I never had a complaint because I learned to smile even when I was sad and I learned not to take problems from home to work Ok? (I'm talking about the guy I saw being treated in a way and the same one coming from afar using gas from the motorcycle just to clear up doubts and she didn't even bother to say anything more than "I don't know, I don't know"... So how do you not know if it is there and we depend on the secretary to solve our doubts?) Well, so far everything is ok, I was well treated and well oriented and I leave it here that it is open! and leave mine see you later!!!! Att. Jefferson Teixeira 03/21/22