Disal Consórcio - São Paulo - SP

Horrible service, employees without a shred of education, everything is very abusive within this consortium, whoever enters this and a path of no return will only lose money and have headaches and in the act of cancellation they pantry with a rubbish not to mention that to cancel it is a delivery they hang up on you they don't call back attendants yell at you this is a real scam

Bad company! I paid off my consortium on 11/16/2021 and paid 5% more of the amount, as I was advised that it would be correct if the asset had a readjustment until the next meeting. Otherwise, they would refund the extra amount paid. I got in touch shortly after the November meeting, they said I would have to wait for the meeting on 12/14/2021. I waited... then they asked for another 15 working days for analysis. It's been 15 days and I still have no answer. That is, they do not meet deadlines and disrespect their customers.

Totally rubbish company, attendants have no idea what they are doing, ombudsman does not answer, each call to the SAC is new, different information. My mother made the bid almost two months ago and so far she hasn't been able to withdraw the vehicle, no one can explain what is happening, each call asks to wait until Friday but this Friday never arrives. My mother's share after the bid doubled in value, no one reported this at the time of purchase or at the time of the bid, and no one can explain why now. It is not possible to speak to a manager or supervisor. A complete package for those who want to get angry and regret until the very last that they got into it. Desperate to the point where I think that only justice will solve the problem. Not even a complaint on the complainer made anyone get in touch.

I want to know how are the draws for canceled quotas? I no longer have access to the customer area, I paid R$11,200 I was covered and had no purchasing power! I gave up on the consortium after several attempts to acquire my credit, without success I gave up I want to know about my money? I have a number of calls where the service was negotiations were made without success, I just want to follow the quota draw and take part of my money that is being used by this frnta institution! I was deceived and I have proof of the false promises! I look forward to an urgent reply

Never make a consortium, it's the worst choice you can make in your life. They take you in the conversation talking about the low installments, when you scare you are paying almost double. I started paying 800.00 reais and today I'm paying 1200.00 monthly. They claim that the value of the vehicle has increased, but they do not explain this to you in the act of the contract.

My experience was terrible, if I could go back in time I wouldn't have taken my hard-earned money and paid for it, it was a dream for me to buy my first car, the saleswoman came to my house and made a thousand perfect promises I believed it, I was happy. A few months later I saw that it was not what I had been promised. I decided to cancel. I canceled in 2018 until today I have not received even 1 real of my money and do you know when I will be able to receive it? In 2024. Now I ask you what proof you have that we go through a draw every month of canceled quota? Because to this day, they don't even want satisfaction, they give us nothing, I think they're waiting for me to forget my money. Oh and the salesperson told me that I just couldn't cancel the first three months, apart from the third I could cancel and get all my money back. My wife and I deluded with the dream of conquering our first car, we believe. People don't play with other people's dreams, you know how much we sacrifice ourselves, we give up things to pay each installment before the due date, so today we need it, we know that we have money and don't even want to be able to play. Playing with other people's dreams isn't pretty

The first service was excellent, the guy was very friendly and all, I got it right about the values ​​and everything, ok, I just wasn't informed about the fee, but that's ok, 84x to have +10 thousand of collection on top of 44 thousand credit for the administration , ok, it's still less than a financing, but I still didn't like it. Then I had and am still having some financial problems, I need to save money for the next few months because I may end up moving to a distant city and I don't know when I'll find a job there. Ok, that understood, I spoke again with the attendant to request cancellation, this still early April, to cancel my two quotas (I signed first a quota of 44 thousand credit and then a quota of 35 thousand that was offered to me), ok, he understood and said that he would let me know and request the cancellation for me. Okay, I understand, he said it would be after the next meeting, the meeting passed and nothing, still said as active, I sent a message again and he says he's going to cancel it and just wait. Ok, it's already May 12th and still nothing, it's still considered active, there have been other days that I've tried to call the cancellation service but it NEVER answers, EVER, there was a day when I stayed 12 minutes with the cell phone calling to be answered and NOTHING, now if it's to request a new quota, it's quick. I just want to cancel my quota, that's all, I have the patience for it, but I want confirmation in my email that it was cancelled, this week I received another bill from the post office, I spoke to the attendant back and said it was canceled and it was just wait and it was already on the refund, but I didn't receive anything proving it and in the customer area I didn't have anything either, still considered active. I just want to cancel, I've been trying to cancel these two quotas for 1 month or more, I'm not going to pay the April and May tickets because I want to CANCEL it before that, besides, if I'll be reimbursed later, it doesn't even make sense to want to charge the payment of tickets. If by any chance they want to blacken my name for not paying something I'm trying to cancel, I'll file a lawsuit. On the service phone when I called, I said that it was not for cancellation and that it was another one, I called this other one, several times, from time to time, and no one ever answered, there is only a repetitive song and a bot talking to wait and that it would be gone be attended to. They called me about delivery of the ticket, and then I also talked about the cancellation, the girl asked why, I explained, said "ta" and disappeared, as if I had left the phone but still on. Just cancel my quotas soon group 003285 - quota 00233-00 44 thousand group 003289 - quota 00817-00 35 thousand