Dogburg's - Osasco - SP
3.9/5
★
based on 8 reviews
Contact Dogburg's
| Address : | Dogburg's - R. Brandino José de Oliveira, 85 - Vila Menck, Osasco - SP, 06270-170, Brazil |
| Postal code : | 06270-170 |
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Xxx Xxx on Google
★ ★ ★ ★ ★ Ótimo local. Pessoal muito atencioso. Ja retirei diversas vezes pedidos da ubereats no local e sempre fui muito bem atendido.
 Great location. Very attentive staff. I have already withdrawn requests from Ubereats several times on the site and have always been very well attended.
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Bruno Pereira on Google
★ ★ ★ ★ ★ fiz um pedido de 2 x td 20 reais cada um fora a entrega quando recebi parecia um meck lanche feliz zuado não vale apena ,falo isso sobre o x td
I placed an order for 2 x td 20 reais each out of delivery when I received it looked like a happy snack meck zuado not worth it, I say that about x td
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Diogo Bassinello on Google
★ ★ ★ ★ ★ 28 min de atraso, lanche chegou frio, o hambúrguer com gosto de queimado, a coca sem gelo e o entregador estava sem máscara. Não peço mais.
28 min late, snack arrived cold, the hamburger tasted like burnt, the coca without ice and the delivery man was without a mask. I don't ask for more.
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Cirlene iris donha on Google
★ ★ ★ ★ ★ Primeira e ultima vez que peço, mais de duas horas de atraso, o restaurante tem seus dados e vc tem que ter uma bola de cristal em casa pra saber que tres motoqueiros nao froram trabalhar, precisei ligar pra descobrir.
Pedido as 20h sao 22:37 e nao recebemos.
First and last time I ask, more than two hours late, the restaurant has your data and you have to have a crystal ball at home to know that three bikers do not wait to work, I had to call to find out.
We ask at 8:00 p.m. 22:37 and we do not receive it.
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Henrique Milhomem on Google
★ ★ ★ ★ ★ Não posso dizer sobre o sabor do Hambúrguer, porque a entrega simplesmente não chegou.
Depois de uma hora esperando, tive que realizar contato com o restaurante para descobrir que o Hambúrguer havia acabado e que não conseguiriam entregar o meu pedido.
Parabéns pela incompetência.
I can't say about the flavor of the Burger, because the delivery just didn't arrive.
After an hour of waiting, I had to contact the restaurant to find out that the Hamburger was over and that they would not be able to deliver my order.
Congratulations on your incompetence.
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Lucélia Rosa on Google
★ ★ ★ ★ ★ Se eu tivesse visto as reclamações por aqui antes de fazer o pedido eu não tinha passado pelo que eu passei hoje! Uma humilhação! O motoboy ficou esperando a cliente anterior terminar o banho dela "tranquilamente" para somente depois entregar meu pedido que chegou com 43 minutos de atraso e totalmente frio! E o restaurante foi conivente com a atitude do motoboy e me disse que a culpa não era deles! Nunca mais!
If I had seen the complaints here before ordering I had not gone through what I did today! A humiliation! The courier was waiting for the previous customer to finish her bath "quietly" and only then deliver my order that arrived 43 minutes late and totally cold! And the restaurant was conniving with the motoboy's attitude and told me that it wasn't their fault! Never!
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Flora Martins on Google
★ ★ ★ ★ ★ Mais de 20 minutos ATRASADO, chequei no app do ifood para ver se estava chegando, mas mostrava à caminho ainda. Como pedi um item promocional imaginei que a demora era devido à isso, portanto decidi aguardar sem fazer reclamação. Porém, logo após isso, recebo um monte de mensagens com GROSSERIAS do restaurante me mandando descer para retirar pois estava atrasando as outras entregas, sendo que eu nem sabia que havia chegado, pois não interfonaram aqui, não me ligaram, nem sequer atualizaram o pedido como "chegou". Quando respondi, 2 minutos depois, de forma educada que estava descendo, recebi mais GROSSERIA. Então, quando contestei a falta de educação, e comentei do atraso de 20 min, além de não demonstrarem empatia, alegaram que o entregador havia sim chego no prazo correto, e estava aguardando há 20 min, o que é a maior mentira, pois meu marido foi retirar outro pedido na portaria minutos antes de vocês entrarem em contato comigo, e ele chegou até a perguntar se havia mais alguma entrega, e nenhum entregador se manifestou. O restaurante, para se isentar, respondeu que essa era a versão no entregador, ou seja, caso fosse mentira que ele estava ha 20 min lá ( o que é) a culpa ainda cai sobre o funcionário, né?! Desprezível! Pessoas assim nem deveriam estar no ramo alimentício, e digo mais, faço questão de não consumir o produto, pois falta de ética influencia no sabor.
More than 20 minutes LATE, I checked the ifood app to see if it was coming, but it was still showing on the way. As I asked for a promotional item I imagined that the delay was due to this, so I decided to wait without making a complaint. However, right after that, I get a lot of messages with RESTAURANTS from the restaurant telling me to come down to pick it up because I was delaying other deliveries, and I didn't even know I had arrived, because they didn't talk here, didn't call me, didn't even update the order as "arrived". When I answered, 2 minutes later, in a polite way that I was going down, I received more GROSSERIA. So, when I challenged the lack of education, and commented on the delay of 20 min, in addition to not showing empathy, they claimed that the delivery man had arrived on time, and had been waiting for 20 min, which is the biggest lie, because my husband went to pick up another order at the concierge minutes before you contacted me, and he even asked if there was any more delivery, and no deliveryman came forward. The restaurant, to exempt itself, replied that this was the version in the delivery man, that is, if it was a lie that he was there for 20 min (which is) the fault still falls on the employee, right ?! Negligible! People like that shouldn't even be in the food business, and I say more, I insist on not consuming the product, because lack of ethics influences the taste.
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Luiz Eduardo Artner on Google
★ ★ ★ ★ ★ Péssima Experiência.
Pedi 2 hot dogs, sendo um deles "sem purê e sem vinagrete" enquanto o outro era "sem purê e com "bacon adicional" ou seja mais bacon do que aquele que ja vem no lanche.
Ja começou que a entrega chegou atrasada.
Ao abrir a sacola percebi que nas embalagens de isopor estavam escrito: "S PURÊ e Vinagrete, e. S BACON E PURÊ. Ao que tudo indica o "S" seria a abreviação do "sem".
Comecei a comer e imediatamente constatei a ausência do Bacon. Dei uma mordida no lanche da minha esposa e o sabor de Bacon era presente.
Reclamei com a loja e o atendente se limitou a dizer que: o bacon estava triturado e moído junto com a calabresa.
Informei sobre as anotações nas embalagens e sobre o da minha esposa ter bacon. Mas fui ignorado. Era nítida a diferença de sabores. Além de que, quando se paga adicional de um ingrediente, vc sempre espera que vem bem mais. O meu nao veio nada.
Fui ler os comentários no app do ifood e vi que erros como esses acontecem constantemente. E alguns respostas o estabelecimento debocha dos consumidores.
Empresa que não respeita os consumidores não merece prosperar. Não recomendo. Não comprem.
Bad experience.
I ordered 2 hot dogs, one of them "without puree and without vinaigrette" while the other was "without puree and with" additional bacon ", that is, more bacon than the one that comes in the snack.
It has already started that the delivery was late.
When I opened the bag I realized that on the styrofoam packaging it was written: "S PURÊ and Vinaigrette, e. S BACON AND PURÊ. Apparently the" S "would be the abbreviation for" without ".
I started to eat and immediately noticed the absence of Bacon. I took a bite of my wife's snack and the flavor of Bacon was present.
I complained to the store and the attendant just said that: the bacon was crushed and ground along with the pepperoni.
I informed them about the notes on the packages and about my wife's having bacon. But I was ignored. The difference in flavors was clear. Besides, when you pay extra for an ingredient, you always expect it to come much more. Mine didn't come at all.
I went to read the comments on the ifood app and saw that mistakes like these happen constantly. And some responses the establishment mocked consumers.
A company that does not respect consumers does not deserve to prosper. I do not recommend. Don't buy it.
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