Dovale Keys Sao Paulo - São Paulo - SP

Great service and variety of products. Attentive sellers. I recommend.

It was great, thoughtful attendants. But I miss the branch I had in the East Zone Subway Car.

The first time I went to buy from this company I traded a Gold number 2 machine for several days and I went to formalize the purchase with the information that the machine was ready to withdraw. I took the money in hand to pay for the view, but when I formalized the purchase I suspected the machine was all disassembled, I checked it piece by piece and it lacked a handle and another piece that I don't remember now what it was. They looked for the pieces in the back and heard more movement but they didn't find it. They were going to sell me a machine missing parts, I came back without the machine and I was waiting for them to send me the next Monday, in short, it spent three weeks without sending the machine and I depended on it to start working. I called Serefe de Santo André near the time to close the store, talked for a few minutes with the owner who was very helpful, he promised to wait for me even after closing the store to deliver the machine to me and I finalized the purchase with him. I was on the sidelines with the store and after much insistence from a saleswoman I went back to buy, but occasionally they sent me something I hadn't asked for, but I didn't complain. Because of this, my purchases were reduced and I went back to buying with a representative called Edson, I always bought with him and I never had a problem, very attentive, knew how to talk and always solved any problem that arose in the shops. But he stopped working at this company and once again I stopped buying for months. Someone called me to find out why I wasn't buying anymore, I decided to give it another vote of confidence. But after two or three requests made, I asked again for some keys that I urgently needed for the day. I waited for the delivery person to arrive with the key ordered from a customer who was already waiting at the counter, so as not to let my customer down I had to go get the key from a supplier in my city, I asked the customer to let him know if he arrived, to call me, and he actually arrived and called me already angry asking why I didn't leave the money with the customer, I informed him that I was already returning to the store and that it would take about ten minutes, I arrived at the store in the stipulated time and the customer told me that he had just left. He didn't leave my order and didn't wait for me as I told him I was on my way. I found it an insult. A company that has a motorcycle courier burning its film makes decisions on its own and does nothing to punish him or help the customer. I spoke to two people who did absolutely nothing to resolve the situation. Today was the last straw, I don't recommend it, they are totally lost and don't respect their customers. In fact, they just didn't earn more from me during these years for incompetence.

There could be bigger discounts for keyrings and website for online shopping. Tight space inside the store and no parking I think it could improve

Shop specializing in locks and keys. The attendants are polite and attentive. I recommend.

Great shop for the professional locksmith. Lots of products and a good price.