Dream House - Belo Horizonte - MG
4.2/5
★
based on 8 reviews
Contact Dream House
| Address : | Dream House - Av. Cristiano Machado, 4.000 - União, Belo Horizonte - MG, 31160-900, Brazil |
||||||||||||||
| Phone : | 📞 + | ||||||||||||||
| Postal code : | 31160-900 | ||||||||||||||
| Website : | http://www.minasshopping.com.br/ | ||||||||||||||
| Opening hours : |
|
||||||||||||||
| Categories : |
|
R
|
Richard viana on Google
★ ★ ★ ★ ★ |
|
W
|
Wallace Cassiano on Google
★ ★ ★ ★ ★ |
|
M
|
Marcio Miranda on Google
★ ★ ★ ★ ★ |
|
V
|
Vivaldo Souza on Google
★ ★ ★ ★ ★ Não conheço
 Do not know
|
|
C
|
Cristina Silva on Google
★ ★ ★ ★ ★ Muito bom
Very good
|
|
D
|
Debora Lanna on Google
★ ★ ★ ★ ★ Comprei 2 camas bau de solteiro, 2 cabeceiras de solteiro e um sofá retrátil. Acabamento horrivel de ambos e o sofa começou a descosturar com pouco tempo apos a compra. Tive problemas com o prazo de entrega tbm que só resolvi no pequenas causas.
I bought 2 twin beds, 2 single headboards and a retractable sofa. Horrible finish of both and the sofa began to unravel with little time after purchase. I also had problems with the delivery time that I only solved in small cases.
|
|
L
|
Lucas Freitas on Google
★ ★ ★ ★ ★ Pior experiência de compra que já tive. O pós venda é horrível...
Me falaram que iriam entregar a cama no sábado, eu disponibilizei uma pessoa para ficar na casa e não entregaram.
Eu liguei de quarta a sexta e o vendedor disse que estava tudo ok, até chegar no sábado quando liguei novamente e ele disse que ainda não tinha chegado.
Me enrolaram por duas semanas falando que iria entregar no dia seguinte e nada.
Solicitei o cancelamento e falaram que eu tinha que ir na loja, chegando lá me falaram que era muito burocrático para cancelar.
Liguei no SAC e disseram que o dono da loja que estava lá no dia do cancelamento já poderia ter iniciado o processo. Mais uma vez enrolado.
E ate agora não consegui realizar este cancelamento.
Liguei na loja pelo meu celular e não atenderam, peguei um número diferente e no mesmo momento atendeu.
Resumindo: Falta de comprometimento total com o cliente.
Eu não compraria nunca mais.
Worst shopping experience I've ever had. The after sales are horrible...
They told me they would deliver the bed on Saturday, I made a person available to stay in the house and they didn't deliver it.
I called from Wednesday to Friday and the seller said everything was ok, until Saturday when I called again and he said he still hadn't arrived.
They screwed me up for two weeks saying they would deliver it the next day and nothing.
I requested a cancellation and they said I had to go to the store, when I got there they told me it was too bureaucratic to cancel.
I called SAC and they said that the store owner who was there on the day of cancellation could have already started the process. Once again rolled up.
And so far I have not been able to carry out this cancellation.
I called the store on my cell phone and they didn't answer, I got a different number and at the same time answered.
In short: Lack of full commitment to the customer.
I would never buy again.
|
|
I
|
Icaro peres on Google
★ ★ ★ ★ ★ show
|
Write some of your reviews for the company Dream House
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Mattress store, Sofa store,
Nearby places Dream House
