Droga Raia - Belo Horizonte - MG
4.1/5
â
based on 8 reviews
Contact Droga Raia
Address : | Droga Raia - Rua dos Guajajaras, 557 - Lourdes, Belo Horizonte - MG, 30180-101, Brazil |
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Phone : | đ +99 | ||||||||||||||
Postal code : | 30180-101 | ||||||||||||||
Opening hours : |
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Categories : |
Pharmacy
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Diego Damasio on Google
â â â â â NĂŁo volto mais... VĂĄrios produtos na prateleira com preço errado. O preço de algumas mercadorias nas etiquetas sĂŁo diferentes do valor que te cobram no caixa. VocĂȘ vai ter que brigar se quiser pagar o menor preço.
I won't be back ... Several products on the shelf with the wrong price. The price of some goods on the labels is different from the amount they charge you at the checkout. You will have to fight if you want to pay the lowest price.
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Luana Felizardo on Google
â â â â â PĂ©ssimo! NĂŁo atendem o telefone, liguei tanto no fixo quanto no celular inĂșmeras vezes, e nĂŁo dĂŁo nenhuma satisfação pro cliente. Comprei no site para retirar na loja e o pedido ficou quase 3 horas no mesmo status, atĂ© o atendente que consegui falar no nĂșmero que tem no site da drogaria ficou pasmo e ele tambĂ©m nĂŁo conseguiu falar na loja. Por fim, esperei muito tempo e preferi cancelar o pedido, total desrespeito com o consumidor!
Terrible! They don't answer the phone, I called both landline and cell phone countless times, and they don't give any satisfaction to the customer. I bought it on the website to pick it up at the store and the order was in the same status for almost 3 hours, even the attendant who was able to speak on the number on the drugstore's website was amazed and he was also unable to speak at the store. Finally, I waited a long time and preferred to cancel the order, total disrespect to the consumer!
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JoĂŁo Paulo on Google
â â â â â Atendimento pĂ©ssimo. VocĂȘ vai na Raia e entende pq a AraĂșjo Ă© o que Ă©.
Terrible service. You go to Raia and understand why AraĂșjo is what it is.
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Vitor Maciel Santos on Google
â â â â â Ătimo Atendimento, e valores muito bons, alĂ©m de descontos dependendo do seu convĂȘnio.
Great Service, and very good values, plus discounts depending on your agreement.
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SBF on Google
â â â â â PĂ©ssimo atendimento. Mandaram comprar no site pq nĂŁo podiam cobrir o preço, depois de meia hora disseram que nĂŁo tinha disponĂvel na loja. Depois de pedir muito "conseguiu" um desconto prĂłximo do site.
Terrible attendance. They ordered on the website because they couldn't cover the price, after half an hour they said it wasn't available in the store. After asking a lot "got" a discount near the site.
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Adelmo José da Silva Filho on Google
â â â â â A equipe Ă© muito solĂcita, prestativa e educada.
Os preços sĂŁo bons, e tem boa variedade de produtos, em termos de remĂ©dios, mesmo os muito especĂficos, em geral encontram sempre disponĂveis.
The staff is very kind, helpful and polite.
The prices are good, and there is a good variety of products, in terms of medicines, even the very specific ones, in general, are always available.
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Clarissa Andrade on Google
â â â â â A unidade fĂsica Ă© atĂ© boa, apesar de terem produtos supostamente na promoção que quando vc chega no caixa o valor Ă© maior. NĂŁo dĂĄ pra ficar brigando pelo direito do consumidor toda vez, aĂ acabo devolvendo o produto. AlĂ©m disso, a loja precisa de mais funcionĂĄrios pois sĂŁo poucos, ficam sobrecarregados e o atendimento fica lento. O what's app Ă© terrĂvel. Demora uma vida pra te atenderam e te deixam falando sozinha. Melhor nĂŁo ter a opção do what's app ou entĂŁo melhorar o serviço. Confirmei um pedido as 17hs, mas simplesmente pararam de me responder o nĂŁo o entregaram.
Sobre pontos positivos, o estacionamento Ă© amplo, a unidade Ă© bem localizada e os funcionĂĄrios sĂŁo muito educados.
The physical unit is even good, although they supposedly have products on sale that when you arrive at the cashier the value is higher. You can't keep fighting for consumer rights every time, so I end up returning the product. In addition, the store needs more employees because they are few, they are overloaded and the service is slow. What's app is terrible. It takes a lifetime for them to answer you and leave you talking to yourself. Better not to have the what's app option or to improve the service. I confirmed an order at 5 pm, but they simply stopped responding or did not deliver.
On positive points, parking is ample, the unit is well located and the staff are very polite.
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Daniel Bonna de Castro on Google
â â â â â Uma Ăłtima drogaria localizada na esquina, possui estacionamento generoso com duas entradas, um pela rua EspĂrito Santo e outro pela rua Guajajaras, atendendo os dois fluxos do cruzamento. NĂŁo se pretende a uma loja de conveniĂȘncia como alguns outros players do segmento e nĂŁo tambĂ©m nĂŁo tem funcionĂĄrios tentando te conduzir pelas compras a qualquer custo, vocĂȘ serĂĄ atendido apenas se solicitar ou se dirigir no balcĂŁo de remĂ©dios, entĂŁo se sinta livre pra avaliar os produtos (de segmento farmacĂȘutico) na gĂŽndola no seu ritmo. Os preços sĂŁo justos e ĂĄrea da fila tem umas poucas opçÔes de snacks para comprar. O atendimento no balcĂŁo de remĂ©dios Ă© muito bom, os funcionĂĄrios estĂŁo bem informados e ajudam muito. Estabelecimento pequeno, instalaçÔes agradĂĄveis, com estoque segmentado.
A great drugstore located on the corner, it has a generous parking lot with two entrances, one on EspĂrito Santo Street and the other on Guajajaras Street, serving the two flows of the intersection. It is not intended to be a convenience store like some other players in the segment and it also does not have employees trying to guide you through shopping at any cost, you will only be served if you request or go to the medicine counter, so feel free to evaluate the products (pharmaceutical segment) on the shelf at your own pace. Prices are fair and the queue area has a few options for snacks to buy. The service at the medicine counter is very good, the employees are well informed and help a lot. Small establishment, pleasant facilities, with segmented stock.
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