Drogasil - São Paulo - SP
3.4/5
★
based on 8 reviews
Contact Drogasil
| Address : | Drogasil - Praça Canárias, 322 - Vila Formosa, São Paulo - SP, 03359-120, Brazil |
| Phone : | 📞 +97 |
| Postal code : | 03359-120 |
| Website : | http://www.drogasil.com.br/ |
| Categories : |
Pharmacy
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Taiko Ishikawa on Google
★ ★ ★ ★ ★ |
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valc843 on Google
★ ★ ★ ★ ★ |
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Larissa Giovanna on Google
★ ★ ★ ★ ★ |
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Nilza Yuliko Yamauti on Google
★ ★ ★ ★ ★ Ótima
 Excellent
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Antonio Beltrame on Google
★ ★ ★ ★ ★ Os funcionários atendem bem, mas falta treinamento para eles conhecerem todas as formas de pagamento.
The employees serve well, but there is a lack of training for them to know all forms of payment.
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Vanessa Lapa on Google
★ ★ ★ ★ ★ No site é informado que abre as 7hs , porém a loja está fechada neste horário.O ideal seria colocar o horário correto da abertura no site ou abrir no horário informado .
Aguardei na porta e a funcionária abriu a loja as 7:15
On the website it is informed that it opens at 7 am, but the store is closed at this time. The ideal would be to put the correct opening time on the website or open at the specified time.
I waited at the door and the employee opened the store at 7:15 am
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Jiane Muzel on Google
★ ★ ★ ★ ★ atendimento péssimo estou ligando a mais de 30min atendem deixam o telefone fora do gancho, eu ouvidinho tudo que esta acontecendo na farmácia, e desligam o telefone, estou com covid estou ligando porque preciso de um remédio e de um oxímetro, misericórdia fechem as portas porque este tipo de atendimento nenhum brasileiro merece.
terrible service, I've been calling for more than 30 minutes, they're answering they leave the phone off the hook, I listen to everything that's happening at the pharmacy, and they hang up the phone, I have covid, I'm calling because I need a medicine and an oximeter, mercy close the doors because this type of service no Brazilian deserves.
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Leka Oliveira on Google
★ ★ ★ ★ ★ Péssima minha experiência solicitei a medicação, me informaram que a entrega seria as 16 HS, porém até as 20hs ainda ñ havia recebido medicação, perguntei se tinha previsão. A atendente me ligou explicando que o motoboy ñ foi trabalhar e que iria falar com o gerente, Marcelo o gerente mesmo eu explicando que precisava da medicação para hoje, o mesmo disse que o que poderia era e entregar amanhã cedo. O mesmo quis justificar seu horário de entrada e saída do trabalho como se eu tivesse culpa, pela logistica errada da empresa, sugeri ao mesmo que ele mesmo fizesse a entrega.ou chamasse um uber pra entregar. Resumindo eu como cliente em nenhum momento fui priorizada, e ainda fiquei sem a l medicação. Espero que a empresa contrate mais um motoboy e um outro gerente que saiba solucionar os problemas do cliente. Essa frase que colocam no aplicativo em nada combina com a conduta e o atendimento prestado ao cliente.
My experience was bad, I asked for the medication, they informed me that the delivery would be at 16 pm, but until 20 pm I still had not received medication, I asked if they had a forecast. The attendant called me explaining that the motoboy didn't go to work and that he would talk to the manager, Marcelo the manager myself, explaining that he needed the medication for today, he said what he could be and delivered tomorrow morning. The same wanted to justify his time of entry and exit from work as if I was to blame, for the wrong logistics of the company, I suggested to the same that he made the delivery himself. or called an uber to deliver. In short, as a client, I was never prioritized, and I still ran out of medication. I hope the company hires another motoboy and another manager who knows how to solve customer problems. This phrase that they put on the application does not match the conduct and customer service provided.
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