ETEP Faculdades - São José dos Campos - SP

Horrible, without any logistics, they wouldn't be able to manage a beach kiosk, imagine a college. Without any respect for the students, they enroll you in any subject, they don't tell you which subject they enrolled you, if you are lucky enough to be able to enroll in any subject Surely the neglect is intentional

Worst educational institution ever! Dream Breaker! Even to lock enrollment we are having difficulties. They don't even have classes on the platform, Flex that promised 3 in-person classes, they never fulfilled, without any kind of student support service, total chaos. They receive the monthly fee without taking classes! They made my son waste precious time! Disappointment and total regret!

Total disappointment, I applied for the biomedical undergraduate course, paid the registration fee, the next day I regretted my choice, soon I requested a refund of the fee I paid, so far nothing resolved, anger after anger. I do not recommend this school, total disregard for the student, I have already contacted them by chat, by email, so far no solution. I call the school, no one answers, I stayed on the line for half an hour and no one answers.

Worst college there is, bad service, bad classes at ead (because that's what flex is), the student doesn't receive support, for you to solve any problem you need to be humiliating yourself in the chats and reception and even then they don't solve your problems. Messy platform, financial only by email and they also don't respond. When you register, they treat you like a king and then they treat you like garbage. If you want a headache this is the ideal college.

Bad experience, I'm already graduated from another college and I've never seen so many management, organization and administration problems together anywhere else. I started in the 2nd semester of 2021 a course in the health area (new area at the university), I noticed problems that they struggle to solve or don't solve, they manage to be worse at what they do each semester. Students enrolled halfway through the semester, enter halfway through the course, pick up the content on the go. They take time to make the content of each story available, you have to beg, email, chat, to get the least. People from various health courses, all together taking classes that they shouldn't even have, just like me, I've had 5 classes that aren't even part of my schedule or for my profession. They sold courses in the flex and blended modality, informing classes 3 to 2 times a week, this semester they changed the speech and the website, now it's TUDO EAD, we were lost not knowing what to do, some fought and demanded their rights, we managed to maintain face-to-face this semester, because "they will bear the costs", as if it were a favor, since they sold it wrong and still want to be right (what do you mean by blended classes? Today we know that when there are face-to-face classes, they are project classes every 15 days or once a month and not a practical class as they sold). I can't pay for college, by the way, I don't even know the value of this semester, they don't answer the phone, I talk on the chat and they advise me to email the financial officer who doesn't respond, I got in touch in January/22 due to problems with re-enrollment and until today I'm on ETEP's whatsapp, position 72º and waiting for service. I couldn't re-enroll in the system, alias, several people had problems with bank slips and didn't return warning that the problem had already normalized, I send an email asking how to pay, how much to pay and where to pay, they don't respond! I paid the monthly fees for January and February with an amount, for guidance and sending links and slips by them, in March as I had no return, I made a pix with the same value as the last payment, they return to me days later to say that it was incorrect and that the balance would be thrown into the other monthly fee, until today I don't know the value of the course (I tried to pay the April slip, there's no bank record, I sent an email and to this day NOTHING. I tried to make a pix and they deleted the keys that had past before). According to the secretariat, the financial department is open until 5 pm, is it financial to pay water, electricity and telephone bills or to attend students who study until the night period, only ETEP that does not know this? I'm in a Teams group of online Software Design classes, what does it have to do with health?? There is no structure for courses in the health area, the feeling of entering ETEP that seems to be going bankrupt or going bankrupt, empty and with few students. These problems happen to several students, there are groups of students just to talk about the problems of ETEP and every day someone leaves the whats health group. There are people in the 3rd semester who didn't have a specific class of the course, including me who's in the 2nd semester, nor an Introduction subject (which is usually basic for each course and in every college/university). In short, students can't access a subject, can't pay, can't attend classes, false advertising, no management at all, basic distance learning virtual environment, no interactive material, 5 exercises with time to do, a one-part pdf from a book, some images and a video, I don't even know if there are teachers behind the distance learning subjects because they don't respond and don't answer the channels. The only good thing and what is worth the star are the teachers (in person/online live), who are smart and very helpful, as they see our problems and try to help, not being their obligation and they don't even earn for it. DO NOT RECOMMEND, DO NOT DO IT! ETEP may have started courses in the health area now, but the minimum of any course it already knows and can't deliver? You don't know... hire a prepared team, outsource, consulting or a coach. Name and tradition do not guarantee anything without continuous and good work.