Federal Savings Bank - Rio de Janeiro - RJ
2.8/5
â
based on 8 reviews
Contact Federal Savings Bank
| Address : | Federal Savings Bank - Av. Embaixador Abelardo Bueno, 3500 - Lj - Barra da Tijuca, Rio de Janeiro - RJ, 22775-040, Brazil |
| Phone : | đ +78 |
| Postal code : | 22775-040 |
| Website : | http://www.caixa.gov.br/ |
| Categories : |
Bank
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Pedro Rocha on Google
â â â â â Boa tarde! Foi bom, mesmo esperando bastante fui atendido com excelĂȘncia pela Sra. Mari muito gentil e educada, os seguranças tambĂ©m instruindo as pessoas com educação. Pude ver algumas reaçÔes de insatisfeitos com o esperar e o ser chamado atenção. Mas contudo mesmo esperando de 9 am atĂ© Ă s 14:10 PM contemplei diversas situaçÔes e fui bem atendido. Quanto ao esperar, foi bem vindo porque alĂ©m de nĂŁo existir sĂł eu neste mundo pude exercer a paciĂȘncia. Obrigado a caixa econĂŽmica federal por me ensinar educação e a ser paciente.
 Good afternoon! It was good, even though I waited a long time, I was treated with excellence by Mrs. Mari, very kind and polite, the security guards also instructing people with education. I could see some reactions from dissatisfied with the wait and being called attention. But even though waiting from 9 am until 14:10 PM I contemplated several situations and was well attended. As for waiting, it was welcome because in addition to not only being in this world, I was able to exercise patience. Thanks to the federal savings bank for teaching me education and being patient.
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Danielle Faria on Google
â â â â â Fui muito mal atendida pelo funcionĂĄrio SĂ©rgio, responsĂĄvel pelo Penhor. AlĂ©m de falta de cordialidade, me deixou aguardando mais de 1 hora , mesmo eu estando com a senha na mĂŁo e sem ninguĂ©m na fila. Mal olhava nos meus olhos na hora do atendimento e com muita mĂĄ vontade para passar as informaçÔes. Se precisarem deste serviço, recomendo que procurem outra agĂȘncia.
I was very poorly attended by the employee SĂ©rgio, responsible for the Pledge. In addition to the lack of cordiality, he left me waiting for more than 1 hour, even though I had my password in my hand and no one was in line. I barely looked into my eyes at the time of the appointment and was very unwilling to pass on the information. If you need this service, I recommend that you look for another agency.
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Marcos Galatto on Google
â â â â â O atendimento nesta agĂȘncia Ă© pĂ©ssimo! Estou tendo problemas desde que minha conta foi aberta. Minha gerente de conta, Carolina nĂŁo responde e-mails e tampouco atende o telefone. O fone da agencia a cada 10 vezes que vocĂȘ liga alguĂ©m atende, sempre falam que vĂŁo retornar e nunca retornam! Descaso completo pelo cliente! Fujam desta agencia!
The service at this agency is terrible! I've been having issues since my account was opened. My account manager Carolina doesn't answer emails or answer the phone. The agency phone every 10 times you call someone answers, they always say they will return and never return! Complete disregard for the customer! Run away from this agency!
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CARLOS HENRIQUE PEREIRA on Google
â â â â â Estou transferindo minhas contas para estĂĄ agĂȘncia, um Ăłtimo atendimento.
I'm transferring my accounts to this agency, great service.
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Jiang Kai on Google
â â â â â Se nĂŁo fosse o tempo de espera, seria uma agĂȘncia bancĂĄria ideal: tranquila, segura, pouco movimento, limpa, gerente e caixa super educados e pacientes, serviço atĂ© rĂĄpido (descontando o tempo na fila) e local com fĂĄcil acesso. O problema Ă© o tempo de espera (e jĂĄ Ă© a terceira vez que estou falando disso), por isso menos uma estrela. Logo ao sair, descobri outro defeito da agĂȘncia: que caro o estacionamento! Talvez por isso tem poucos clientes? Para quem vier: procure estacionar na rua na vizinhança.
If it weren't for the waiting time, it would be an ideal bank branch: quiet, secure, quiet, clean, super polite and patient manager and cashier, even quick service (discounting time in line) and easily accessible location. The problem is the waiting time (and this is the third time I'm talking about it), so one less star. As I left, I discovered another agency defect: how expensive the parking lot is! Maybe that's why you have few customers? For those coming: try to park on the street in the vicinity.
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Gabriele Rodrigues on Google
â â â â â ATENDENTE CARLA AO TELEFONE EXCĂLENTE, ME ATENDEU E RETORNOU PARA SOLUCIONAR MEU PROBLEMA, COISA QUE Ă IMPOSSĂVEL DO BANCO ! MEU PROBLEMA NEM FOI RESOLVIDO AINDA MAS JA VIM AGRADECER PELA FUNCIONĂRIA PRONTA PARA O ATENDIMENTO HUMANIZADO !
ATTENDANT CARLA ON THE PHONE EXCELLENT, ANSWERED ME AND RETURNED TO SOLVE MY PROBLEM, WHICH IS IMPOSSIBLE FOR THE BANK! MY PROBLEM HAS NOT BEEN SOLVED YET BUT I HAVE COME TO THANK YOU FOR THE EMPLOYEE READY FOR HUMANIZED SERVICE!
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Tereza Franco on Google
â â â â â Excelente atendimento, tanto da responsĂĄvel pelas senhas na entrada da agĂȘncia, quanto da responsĂĄvel pelo meu atendimento.
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Thiago Monteiro on Google
â â â â â NinguĂ©m atende o telefone. JĂĄ foram 22 ligaçÔes no dia de hoje e sĂł fui atendido pela manhĂŁ quando falei do meu problema. Agora a tarde sequer me atendem, provavelmente poe jĂĄ saberem do que se trata e nĂŁo terem nenhuma solução.
No one answer the phone. There have been 22 calls today and I was only answered in the morning when I told them about my problem. Now in the afternoon they don't even answer me, probably they already know what it's about and don't have any solution.
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