FixPhone Technical Assistance - Rio de Janeiro - RJ
4.2/5
â
based on 8 reviews
Contact FixPhone Technical Assistance
| Address : | FixPhone Technical Assistance - n. sala 1108, R. Alcindo Guanabara, 24 - Centro, Rio de Janeiro - RJ, 20031-130, Brazil |
| Phone : | đ +98 |
| Postal code : | 20031-130 |
| Categories : |
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Luiz Lacerda on Google
â â â â â Meu A8 Samsung, quebrou o vidro, e fui muito bem atendido, o telefone ficou como novo! SĂł tenho elogios a fazer. Satisfação total!
 My Samsung A8, broke the glass, and I was very well attended, the phone was like new! I only have compliments to make. Total satisfaction!
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JORGINHO VASCO on Google
â â â â â Exelente....prazo Ă© tĂ©cnicas implantada para troca apenas do vidro frontal sem trocar o tive frontal todo....poucos fazem esse serviço no RJ.. ..so encontrei 2.ele Ă© um outro em campo grande....aconselho Ă© recomendo .....da lĂȘ Vasco.
Excellent .... deadline is techniques implanted to change only the front glass without changing the entire front ... few do this service in RJ .. ..so I found 2.he is another one in campo grande .... advise is recommend ..... from reads Vasco.
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Electel Eletronic on Google
â â â â â Apesar do local simples, sempre mandamos os aparelhos da empresa para conserto na Fixphone e sempre ficamos satisfeitos. Desta vez foram 2 A30 com telas danificadas. Os dois ficaram perfeitos.
Despite the simple location, we always send the company's devices for repair to Fixphone and we are always satisfied. This time there were 2 A30 with damaged screens. Both were perfect.
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Alexandre de Azevedo on Google
â â â â â Excelente. No inĂcio fiquei com medo porque algumas lojas disseram que nĂŁo era possĂvel trocar sĂł o vidro da tela do celular, mas o resultado ficou Ăłtimo. Meu J 8 tava todo trincado e agora parece novo. Recomendo.
Excellent. At first I was afraid because some stores said that it was not possible to change only the screen glass of the phone, but the result was great. My J8 was all cracked and now it looks brand new. Highly recommend.
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Denise Mattos on Google
â â â â â Fiz a troca da tela do meu s4 mini, quando fui pegar o aparelho a pessoa que me atendeu estava com pressa, nĂŁo observei bem, mas em casa percebi que ele haviam danificado toda moldura do celular, que ficou ĂĄspera e com vaias falhas, fendas mesmo! enviei fotos era a semana do carnaval, depois disso quando ia levar o celular a atendente me disse que ele iria viajar por uma semana, e eu ja estava de viagem marcada. Enfim ainda nĂŁo retornei com o celular, quanto a nota fiscal ele me disseram que a enviariam por email e todos os dias Ă© uma nova desculpa para nĂŁo enviar, olhei em todos os sites da empresa e em nenhuma pagina consta o CNPJ da mesma. Procurei a assistĂȘncia porque vi em um vĂdeo no yotube em que eles realizavam um serviço super profissional e recebo um serviço descuidado e em uma das vezes que reclamei me disseram que a moldura era frĂĄgil, mas eu nĂŁo paguei 228 pra trocar um vidro pra melhorar a estĂ©tica de um aparelho que estava funcional para ter a moldura toda danificada. NĂŁo recomendo!
I changed the screen of my s4 mini, when I went to pick up the device the person who answered me was in a hurry, I didn't notice it well, but at home I realized that they had damaged the entire cell phone frame, which was rough and booing flaws, cracks same! I sent photos it was the week of the carnival, after that when I was going to take my cell phone the attendant told me that he would be traveling for a week, and I was already on a trip. Anyway I still did not return with the cell phone, as the invoice he told me that they would send it by email and every day is a new excuse for not sending it, I looked on all the company's sites and no page contains the CNPJ of it. I looked for assistance because I saw in a video on the yotube that they performed a super professional service and I receive a careless service and one of the times I complained I was told that the frame was fragile, but I didn't pay 228 to change a glass to improve the aesthetics of a device that was functional to have the entire frame damaged. I do not recommend!
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Alexandred Azevedo on Google
â â â â â 1. Fiz a troca do vidro do meu Samsung A50 aĂ e o resultado ficou melhor do que esperava. A tela ficou funcionando perfeitamente. Vou comprar uma capa para nĂŁo acontecer de novo.
1. I changed the glass of my Samsung A50 there and the result was better than I expected. The screen was working perfectly. I'm going to buy a cover so it doesn't happen again.
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joao araujo on Google
â â â â â Troquei a tampa traseira de meu S6. Atendimento bom, mas material de reparo ruim. A tampa traseira que colocaram começou a trincar sozinha depois de menos de um mĂȘs da troca. Reclamei e disseram que as trincas aparecem se ela for submetida Ă pressĂŁo. Ora, a Ășnica pressĂŁo que ela sofreu foi de meu bolso, sem levar nenhum tombo, pois tomo o mĂĄximo cuidado e a tampa original sĂł começou a dar sinais de trincamentos depois de mais de 3 anos de uso. Pode ser que eles façam outros serviços bem, mas o material que usam para substituir as tampas originais Ă© de baixa qualidade. NĂŁo vale a pena.
PS. Em trĂ©plica, o vidro traseiro original trincou depois de 3 anos ao levar um tombo, enquanto o que vocĂȘs colocaram nunca caiu e trincou mesmo assim. Tenho cuidado com meus celulares.
I replaced the back cover of my S6. Good service but bad repair stuff. The back cover that they put began to crack on their own after less than a month of trading. I complained and said that the cracks appear if she is put under pressure. The only pressure she suffered was from my pocket, without taking a tumble, because I took the utmost care and the original cover only began to show signs of crunches after more than 3 years of use. They may do other services well, but the material they use to replace the original covers is of poor quality. Not worth it.
PS. In replica, the original rear window cracked after 3 years when it took a tumble, while the one that you put never fell and even though. I'm careful with my cell phones.
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William Andrade on Google
â â â â â PĂ©ssimo serviço. O vidro do meu celular quebrou e eu queria algum lugar que fizesse o serviço no mesmo dia. Deixei o celular 15h, falaram que estaria pronto 18:30-19. Me ligaram falando que estaria pronto Ă s 20h. Cheguei no local 20h e nada. Esperei 30 minutos para o tĂ©cnico me informar que teria que deixar o celular lĂĄ para no dia seguinte ele conseguir completar o serviço, que ele havia cometido um erro da parte dele e teria que esperar o lĂquido removedor de cola secar (porque ele deixou o lĂquido entrar nos contatos de touch). Me recusei e falei que tinha deixado o celular com esta assistĂȘncia justamente para ter ele pronto no mesmo dia. O tĂ©cnico colocou uma tela provisĂłria, com defeito, para eu nĂŁo ficar sem celular e pediu para retornar no dia seguinte por volta das 16h que minha tela estaria pronta. No dia seguinte ele enviou uma mensagem dizendo que ia demorar um pouco, para chegar por volta das 17h. Cheguei 17h e ele pegou o meu celular para colocar a tela nova. AlĂ©m da demora excessiva, ele me entregou o celular todo sujo de cola, com a parte traseira mal colada e o pior de tudo, com o couro da parte traseira (Ă© um moto x2) danificado... JĂĄ nĂŁo bastasse isso, ele nĂŁo conseguia achar a maquina de cartĂŁo e acabou demorando aproximadamente 20 minutos para achar. ApĂłs achar a maquina eu fui realizar o pagamento, inseri o cartĂŁo e digitei a senha, a transação era cancelada e ao final aparecia a seguinte mensagem na maquina: "se quiser continuar realizando vendas, atualize sua moderninha". Eu, jĂĄ sem paciĂȘncia alguma, desci e fui em um caixa retirar o dinheiro. Voltei, paguei e quando fui sair o tĂ©cnico tentou se justificar sobre a traseira mal colada, porĂ©m disse que nem percebeu os danos no couro e nĂŁo conseguiu se justificar. Um dos piores serviços que jĂĄ paguei. Recomendo fortemente que nĂŁo vĂŁo nessa assistĂȘncia, Ă© de extrema mĂĄ qualidade.
Poor service. My cell phone's glass broke and I wanted somewhere to do the same day. I left my phone at 3pm, they said it would be ready between 6:30 pm and 7:30 pm. They called me saying that it would be ready at 20h. I arrived at the place 20h and nothing. I waited 30 minutes for the technician to inform me that he would have to leave his cell phone there so that the next day he could complete the job, that he had made a mistake on his part and would have to wait for the glue remover liquid to dry (because he left the liquid enter touch contacts). I refused and said that I had left my cell phone with this assistance precisely to have it ready the same day. The technician put a temporary screen, defective, so I wouldn't run out of cell phone and asked to return the next day around 4 pm that my screen would be ready. The next day he sent a message saying it was going to take a while to arrive around 5pm. I arrived at 5pm and he took my cell phone to put the new screen on. In addition to the excessive delay, he handed me the cell phone all dirty with glue, with the back badly glued and worst of all, with the leather on the back (it's a moto x2) damaged ... It wasn't enough, he didn't I could find the card machine and it ended up taking about 20 minutes to find it. After finding the machine I went to make the payment, inserted the card and typed the password, the transaction was canceled and at the end the following message appeared on the machine: "if you want to continue making sales, update your modern". I, already without any patience, went down and went to a cashier to withdraw the money. I came back, paid and when I went out the technician tried to justify himself on the badly glued back, but said that he didn't even notice the damage to the leather and was unable to justify himself. One of the worst services I have ever paid for. I strongly recommend that you do not go on this assistance, it is of extremely poor quality.
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