Hmx veiculos - Sorocaba - SP

Very nice place, attentive sellers, weekend with happy hour for customer participation. Cars very well chosen to be resold, finally a great store.

I bought a car financed on Saturday, on the same day a few hours later I asked the seller via whats app if we could change the form of payment (which was 10,000 entries, and 2 checks of 10,000 each for 30 and 60 days, and had financed Ose another 46 thousand) and asked to pay the difference of the total of the car (46 thousand) with another TED of 10 thousand and two checks of the remaining value (approx 18 thousand each). The same said that he could and it was just to go there on Monday. With great service. When he arrived on Monday he said he got it wrong because I sent a message in the middle of his football game (as if it was my fault). He insisted that I keep the financing and I didn't want to because of the interest (+ 30 thousand interest). Then he totally changed his posture and said “give the car back then” that in a loud tone and started to whistle on the table. I wondered if I was 21 years old there. I was surprised by the change in behavior of the seller, and the driving he took. But okay, he should sell a 76,000 car to 21-year-olds every day. Congratulations HMX for the team, excellent choice. Congratulations HMX for taking the car from someone who wanted to pay by August 30th. And he had already checked in. Owner has an enviable policy. They managed to make me feel like I was in debt that I couldn't pay, and as a punishment I lost the car. Practically cash customers are not welcome. Place where water and humiliation are free. She never leaves a place so humiliated. And this is why when the vehicle was sold to me, the salesman hit his chest and said “there is no complaint here”. My father is a 55 year old man with heart problems who cried only twice in his life, losing his mother and then his father. He cried today for having the courage to humiliate us in front of everyone who was there. We lost the car because we didn't want to pay in 48 times, but instead of entry and 2 more times. Me, my mother and the 3 employees there in that room, who were still questioning whether the money from my account really came out, even with them with an extract in hand. But it did, because I was waiting for the return of money and 2 checks. The same took out our car, and did not question if we had how to return home (we were still with my father's dog). I think today I really discovered the meaning of the word humiliation. Addendum: July 2020 I asked 2 hours later to pay almost the cash, not 2 days later as you pointed out in your reply. If they do not make installments by the company, why did they accept the installment payment? They are contradicting themselves. The handwritten letter I was obliged to make for you. Your employee gave me a paper and said write me what I'm going to tell you. They did not even give me any guarantee that I would return my money already deposited to you, and they hinted innumerable times that I shouldn't have deposited it, even though I sent the receipt. furthermore they said that they could not have a copy of the letter I made obliged or contract. I am happy for your ability to distort a situation. And he did not even point out that his employee who was drinking alcohol at the service, on the day I bought the car, which he authorized me to pay in less time, said it was just for me to spend Monday and leave it resolved, and it was then they told me to return the car and write the letter. It was so good that the amount they were going to pay in my car was wrong, then he called apologizing. That it was already late and so he made the wrong count. It wasn't too late, it was just that when I arrived they were having a happy hour, in all the companies I know I never saw employees allow themselves to drink alcohol during work hours. But it was a pleasure, I do not recommend you for anything in this world. And the world of laps, I bought my car at Localiza where they were super professional, the attendant was efficient and gave me a copy of the contract, which was also made by Santander. Anyway, good thing that Sorocaba has competition, as this drives us to be better tomorrow. The store is beautiful. And only

Certainly one of the best car stores in Sorocaba

If you like comfort, and Premium vehicles like me, this is the right place. Excellent service, great variety, and the quality of the vehicles in stock are show. I recommend

Team note 1000, we feel at home! Premium vehicles of origin!