Hospital Nipo Brasileiro - São Paulo - SP

I always went to Japan. A reference even when I had to change plans, I only made the plan if the hospital was accredited. Anyway, last Wednesday night I had a lot of pelvic pain and I sought care. Hospital was full, so far ok. I looked for the gynecological ps for having an ovary problem and always having pain like that. When I entered the room the doctor asked what had happened and before I could answer they called her. Connection in which he made her act quickly in the query. He asked if I was in pain, that he was going to give me medication, because I had an emergency cesarean section and that in the reassessment he would examine me (???). Ok, a simple buscopan was passed that took almost 30min to be administered. In the middle of the medication, the pain started to increase, I started to shake a lot, anyway. I went to the reassessment already feeling sick, writhing in pain, I warned her. He examined me, asked for a Uroculture, gave me antibiotics and said that the last option was to give me a treatment for the pain. I took the tramal that didn't even tickle, apart from that I waited another 30min to give the medicine. The bottom line is that I left worse than I came in. I started the only antibiotic prescribed, because she didn't even give me medicine for pain at home. He treated her with the utmost carelessness. Almost three days later with no antibiotic effect, still in a lot of pain, I went to another hospital and was almost hospitalized due to the high level of infection I have. The urine infection progressed to pyelonephritis. All this could have been avoided if the honorable doctor had treated the case with greater care, given a more suitable antibiotic, ordered EXAMES. The impression I had was of a public hospital, a huge neglect. I've been out of work all week, I'm self-employed. I've had this infection another time and the pains went away in 2 days at most with the proper treatment. I'm making the complaint not for myself, but for them to improve long-term care for other patients, because I'm not going to this hospital anymore.

Hospital crowded in pediatrics with no doctors available for care. We are more than 3 hours with a child in fever and no service forecast. The screening done is inefficient, because any child, even medicated at home, for more than 3 hours the effect of the drug has worn off... If the nurse goes with the street, you go ahead in general.

Good afternoon! Unfortunately today 04/25/2022 I had a bad experience with Nipo, a Hospital that I respected and I drove 30 minutes by car just to be able to choose it and that's where we had our daughter (having other options closer to home/work) Anyway, I went to the Nipo Hospital, because my wife felt very sick at dawn, vomiting a lot. I arrived at 10:48 am and requested a priority password (password PCM011), given that she is breastfeeding my 7-month-old daughter. We waited to be seen until 11:24 am and when we arrived at the triage, the nurse during the service informed that she would need to cancel the priority password, because according to the hospital protocol, she was only considered breastfeeding up to 6 months and with that a password (CM0107) for common care was generated. and we are practically back to the end of the queue after 40 min of waiting. I questioned this "protocol" at the reception, at the information desk and even with the guy who gives the passwords and they all sent me to the nurse. I went to the nurse and was only informed that it is the hospital's protocol to accept up to 6 months. Art. 1 Persons with disabilities, the elderly aged 60 (sixty) years or older, pregnant women, lactating women, people with infants and the obese will have priority care, under the terms of this Law. (Wording provided by Law No. 13,146, of 2015) (Term) The article of the Law does not specify a deadline, it does not specify proof to claim to be breastfeeding (although I can send the birth certificate, or they could use the system, because all prenatal care was done in Japan), that is, a lactating woman is a lactating woman regardless of the your baby's age., is a right and should have been respected. Well, I believe that first a breastfeeding mother is breastfeeding regardless of whether the baby is 6 months or 1 year old, she is breastfeeding and this is valid for any public place, it has to be prioritized and there is no internal protocol withdrawing the breastfeeding right ( which is law) Second, even if there is a protocol that breastfeeding only up to 6 months (wrong), but even so, if this protocol exists, the child is 7 months old, not 4 years old, it is a matter of sense not to cancel a priority password and try to organize it in a better way that does not harm anyone, especially the breastfeeding woman who was already 40 minutes away and went back to the end of the line (they claimed that they prioritized the password, but we went to the reception and the new password was not prioritized) and it is worth remember that I'm not complaining about the time we wait to be seen, because the hospital and on Monday, we were already aware that it could take a while, but the complaint is about how the service was done. If you tell me that within the priority passwords, an elderly person or a pregnant woman has a higher priority, I agree. Saying that a breastfeeding mother with a 7 month old baby has no priority because it's only up to 6 months, unfortunately I don't agree with that and I would like to find where it says that the term is up to 6 months. In short, after the new password at 11:24 took so long to call, we decided to leave, we just went to the SAC to formalize the complaint and we hope to have a position as soon as possible. Att, Gustavo Garcia

Bad experience, I hope it's the last time I have to use your services. I am pregnant and with anemia, where my prenatal doctor prescribed intravenous medication for 5 days, on alternate days, which I can only take in the hospital and because it is closer to home, I chose to apply them here. For the 4th time in this hospital to take such medication, I was not seen 1 x at the scheduled time (previously), they didn't even give a satisfaction of the progress to justify such a delay. Today, due to traffic problems, my medication was scheduled for 6:00 pm, I arrived at the reception at 5:55 pm, I was called to open a file 20 minutes later, the detail is that there were no more patients waiting to open a file, if "they gave account "of my presence because the person responsible for the sector saw me with the password in hand and called me to the opening. I arrived at the medication sector at 18:36, started the medication at 19:10 (no patient, just me). Horrible... lack of communication and respect ! I never bothered to wait, as I understand that problems with the system, as well as the flow of patients, can cause delays, but none of these were the case.