IACS Sede-Santos - Instituto de Análises Clínicas de Santos - Santos - SP
4.5/5
★
based on 8 reviews
Contact IACS Sede/Santos - Instituto de Análises Clínicas de Santos
| Address : | IACS Sede/Santos - Instituto de Análises Clínicas de Santos - Av. Ana Costa, 402 - Gonzaga, Santos - SP, 11050-030, Brazil |
| Phone : | 📞 +8 |
| Postal code : | 11050-030 |
| Website : | https://www.iacs.com.br/unidades/sede/sede |
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Ana Paula Siqueira on Google
★ ★ ★ ★ ★ A minha nora baixa vai para o atendimento online, via Whatsapp, não é sobre o atendimento presencial, nem.sobre a qualidade dos exames!
Sou cliente da IACS faz anos e hoje estou tentando agendar uns exames via Whatsapp desde às 12: 34 min , htem exatamente 4 horas e BASA de né responderem!!!
Um absurdo é total falta de respeito essa demora!
É um descaso com o paciente que precisa fazer exames!!!
Vocês precisam.mekhorar esse cabal de atendimento URGENTE! Dar mais treinamento ais profissionais etc!
Nora ZERO pra vcs neste quesito!
 My low daughter-in-law goes to the online service, via Whatsapp, it's not about face-to-face service, nor.about the quality of exams!
I've been a customer of IACS for years and today I'm trying to schedule some exams via Whatsapp since 12: 34 min, htem exactly 4 hours and BASA of right to answer!!!
An absurdity is total lack of respect for this delay!
It's a disregard for the patient who needs to do exams!!!
You need to improve this full service URGENTLY! Give more training to professionals etc!
Nora ZERO for you in this regard!
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Margareth Carvalheira Pinto on Google
★ ★ ★ ★ ★ Problema grave com a recepção do 2° andar em 14/3/22. Exame marcado para às 8h.Foi solicitada chegada da paciente 30 minutos antes. Assim foi feito.
A recepcionista misturou as fichas e minha filha só foi atendida às 9:20. Era um ultrassom morfológico de 1° trimestre. Embora a médica seja excelente, o atendimento após 1:30 de atraso não condiz com avtal excelência de atendimento. Não há livros de reclamações no local. No site também não achamos.
Serious problem with 2nd floor reception on 3/14/22. Exam scheduled for 8:00 am. Patient arrival was requested 30 minutes earlier. So it was done.
The receptionist mixed up the chips and my daughter wasn't seen until 9:20. It was a 1st trimester morphological ultrasound. Although the doctor is excellent, the service after 1:30 of delay does not match with avtal excellence of care. There are no complaints books on site. We can't find it on the website either.
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nene henriques on Google
★ ★ ★ ★ ★ VENHO ATRAVES DESTE CANAL FAZER UMA RECLAMAÇAO.ESTIVE PARA FAZER EXAME DE URINA E SANGUE A ATENDENTE ME ENCAMINHOU DIRETO AO PESSOAL Q RECOLHE O SANGUE , DISSE QUE ESTAVA MUITO APERTADO MESMO ASSIM PEDIU Q FOSSE LA, CHEGANDO LA A MENINA RECOLHEU O SABGUE E ME DEU JA OS FRASCOS PARA O RECOLHIMENTO DIZENDO QUE EI TERIA Q DISPENSAR O 1 JATO , EU LI O PEDIDO DO MEDICO ONDE DIZIA Q ERA PARA RECOLHER O 1 JATO MESMO FALANDO A ELA ISSO INSSTIU Q ERA ASSIM MESMO, NA QUAL EU O FIZ, NA HR DA ENTREGA COM OURTRA ATENDENTE ME DISSE Q TERIA Q TER O 1 JATO ..QUANDO FALERI A HISTORIA , ELA CHAMOU A SUPERIOR PARA SABER SE ACEITAVA E DISSE Q SIM OK , HOJE APOS 3 DIAS LEIO EMAIL Q PRECISO REFAZER ALGO QUE JA ESTAVA LA NA CLINICA , E HJ A MINHA INFECÇAO JA NAO ESTA QUAASE CURADA OU SEJA IREI FICAR SEM SABER O Q TINHA
I COME THROUGH THIS CHANNEL TO MAKE A COMPLAINT. I WAS TO TAKE A URINE AND BLOOD TEST THE ATTENDANT SENT ME DIRECTLY TO THE STAFF WHO COLLECTS THE BLOOD, HE SAID THAT IT WAS VERY TIGHT EVEN SO I ASKED THAT I GO THERE, WHEN THE GIRL GATHERED THE SABGUE AND GAVE IT TO ME THE BOTTLES FOR COLLECTION ALREADY SAYING THAT I WOULD HAVE TO DISMISS THE 1 JET, I READ THE DOCTOR'S REQUEST WHERE IT SAID THAT IT WAS TO COLLECT THE 1 JET EVEN TELLING HER THAT IT INSISTED THAT IT WAS THE SAME, WHICH I DID IT, IN HR THE DELIVERY WITH ANOTHER ATTENDANT TOLD ME THAT I WOULD HAVE TO HAVE THE 1 JET ..WHEN I TOLD THE STORY, SHE CALLED THE SUPERIOR TO FIND OUT IF ACCEPTED AND SAID YES OK, TODAY AFTER 3 DAYS I READ EMAIL THAT I NEED TO REDO SOMETHING THAT WAS ALREADY THERE CLINIC, AND TODAY MY INFECTION IS ALMOST NOT CURED OR I WILL BE WITHOUT KNOWING WHAT I HAD
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Rafael Mantovani on Google
★ ★ ★ ★ ★ good
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Flavio Madureira on Google
★ ★ ★ ★ ★ Ok
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Regi Lopes on Google
★ ★ ★ ★ ★ Top
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Normelio Gruztmann on Google
★ ★ ★ ★ ★ Regular
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Etienne Castro on Google
★ ★ ★ ★ ★ Initial check in took almost 1h as they were facing system issues. After that, all services were good, they have nice and kind people attending the folks.
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