iFix.com.br - São Paulo - SP

For apple equipment there is not much to risk, so I went in the safest that has a good reputation. The service was quick and the price was fair.

Summary: I took the phone to change the battery and it came back without sound and without front camera, and the people in charge of canaltech fix still treated me badly. Long story: I took my Android phone Nexus 6P to change the battery. As I knew that changing the battery in this model is delicate, and that the battery is not easy to find in Brazil, I bought the battery and took it there for the workforce. I had read, on the internet, good reviews about the place for this same service and model. They warned that there was no guarantee since the battery I had bought outside, and that there was a small risk of breaking the lens when opening, but that they had already made several and it never gave any problem. They changed the battery (R $ 120.00 for labor) and went to get the phone at the store. The lens was unbroken, I turned on my cell phone, accessed the internet, sent a message on whatsapp, everything seemed ok. I left there and went to the market, it took me a while to realize the problem. About 3 hours after picking up the phone, I got a call and couldn't hear anything. I started using it and at that time I realized that the cell phone was completely muted (no speakers and no microphone). I immediately sent a message via whatsapp to canaltech fix. They had closed (it was 7 pm) and I was only able to speak on the next business day. Initially they were solicitous and told me to send the cell phone again to look. In the meantime, I found several topics on the internet that my cell phone's symptoms are probably a broken cable during maintenance. I sent the cell phone (I paid the courier) along with the link to look on the internet. They opened the phone again, but this time without reaching the cable. They took a photo and said that visually everything was ok, that I should reset the phone and test it again, and they gave me back the phone (they charged me for the courier). I reset the phone, but obviously continued with the same problem. I sent a message via whatsapp saying that the cell phone was still broken and that I was disappointed with the service. From that moment on, they completely changed the deal: they started to imply that I had broken the phone (of course, I have had the phone for 3 years, but in 3 hours I managed to generate a specific problem that the internet forums say is usual when opening to change the battery), and sent me audios (to another cell phone, since mine had no audio ...) saying that by law they owed me nothing, that I left the store with it working, and that if they were doing me a "favor" looking again, that if I wasn't satisfied that the service ended there. At the beginning of the story, I had a cell phone that used up the battery very fast but it worked well taking it out, and in the end I spent R $ 170 (battery) + R $ 120 (labor) + R $ 60 (motoboys) = R $ 350 for having a cell phone that is no longer used to make calls, listen to audio, or take pictures. The new battery is great: lasting more than 1 full day! :-S For the amount of good reviews, I imagine that I have been "awarded" with a problem, and that most of the time everything goes well. The risk is when it doesn't work: don't count on Canal Tech Fix's goodwill or education in correcting the problem.

Service with speed and quality, excellent service.

Great service!! Super attentive, fast and efficient!!

Service 10, very attentive and helpful boys. I only trust them!!!

Excellent professionals and honest prices. I highly recommend!

Best technical assistance in São Paulo, great structure and service, best location next to Metro Alto do Ipiranga! 6 month warranty, worth the visit!

I took my MacBook Pro because it had died, in 24 hours all the installations were carried out, cleaning and it is working perfectly now. It's not the first time I've used the services. Always professional and honest. Thank you very much!