Império BBQ - Praia Grande - SP

Excellent place, excellent service, the entire menu is wonderful, you can order any item on the menu and you will not regret it. Easy access for people with limited mobility and TOP music: rock. I RECOMMEND

I wanted to eat a homemade hamburger and was all excited, but when we received the hamburger, it had no flavor. A very bad service. We only ordered 2 things, the hamburger that at the beginning of the service they said they didn't have any more, but then it came, we asked for a sausage but they didn't have it, we ordered a salad and the portion was very small for the value of the salad. In short, it left a lot to be desired and in the end more than 100 reais in account.

Only 2 stars. One star was for the service of a guy, and the other for the very cold beer. I ordered some ribs in strips, house-made farofa, a portion of potato. Grade 6 potato, super thin, not tasty. And the portion was zero, it was really ribs, just bone. 89.90 for 600 grams according to the manager. I asked, 600 g of bone? It was exactly 5 strips of ribs, which were not as thick as a finger. We paid but asked to withdraw the 10%, not for the guy who served us super well, but for the service of the manager, who had the courage to offer bone. We ate well and paid, because my son is autistic and I didn't want to stress. I could have returned it, but for him, I didn't. I do not recommend. I'm never going there again. If anyone doubts it, go there and ask for the rib strips portion. I love PG, I know several restaurants, but this one, never again. It was the worst experience.

Poor quality. We left the bar next door because we were attracted by the smell of the prime rib. Appearance is good... nice music... but we ordered a rib that took almost 1 hour to arrive.... before it arrived... we were told it would be over... almost 1 hr later, a burnt rib arrived. .. salty and very, but very greasy .... anyway we ate what we could ... the stress level was great we decided to leave but I left my complaint with the manager to explain what happened, which she didn't care much. I paid a high bill with heartache. I don't recommend this place. Horrible service and meat.

When we arrived at the place, no one came to serve the attendants stopped smoking on the other side of the sidewalk, we waited more than 15 minutes to be served, a table next to them had 2 liters soda, we asked and they said it wasn't sold. change she said she didn't have that they were all dirty glasses the owner at the next table didn't care the service very bad the beff rep very tasty the meat the hamburgers tasty but there was no seasoning meat totally without salt, in the end they charged us to talk artistic that was playing a bad song we didn't agree to pay more we had to pay anyway and the service fee was also charged and the service Terrible . In the end we spent 209.00 and 69 was for fees that we didn't agree to pay because it was terrible

The reasonable service the prices are very expensive for the place they should be more malleable very dirty bathroom I was a little disgusted a place that moves c food is disgusting the bill was absurdly expensive if you go there prepare your pocket and stomach to enter the bathroom.

The place is nice, the music is good, but the experience was terrible. I ordered a portion of picanha of 900 grams, I paid about 150 reais, a very small portion came (according to the photo), I spoke to the attendants but they said they weighed and that it was correct, ok, I left it there even though it was expensive, when I paid the bill came for two drinks that I didn't order, talking to the waiter, we found out that they sent me two types of drinks (more expensive) that I didn't order, but I consumed it because I didn't know the difference between the chops, I informed that the amount charged was wrong , but they were forcing me to pay, they called the owner to solve the embarrassing situation, she didn't like my argument, she was rude and turned away leaving me talking to myself, at that moment I answered her but out loud, she went again Poorly educated, a man (maybe the owner) came to my table intimidating me, I got up, we chatted, it was embarrassing. If a restaurant is wrong in ordering, the least I expect is politeness, I don't expect waiters saying "I can't do anything, you have to pay", nor the owner being rude and leaving the angry person talking to himself, finally, a guy wanting to intimidate because I lost my patience. A night to forget, I would like to indicate the place by the environment, but the service forced me to do all that, including this assessment. I hope they improve as a human being and as an establishment. Replying to the message below: I didn't say I was going to hit anyone, I don't fight! But I was yelling because I was mad at the owner who yelled at the table and walked away, and I got up because I had the impression I was being bullied, but I believe it could have been the impression of the moment and I apologize for that, about being a lawyer, I didn't know, I just found out today that one of the people at the table is, and it wasn't in my interest to give a wallet, I didn't even know that, I just found out. About the portion, it is in the photo. Regarding draft beer, the consumer law says that if someone is served with something different and more expensive, he is not obliged to pay the difference, I did not do it in bad faith because the difference was low. the house didn't assume right away or on the internet that it served wrong, which happens, it's normal to make mistakes, it was just a matter of giving a 10 reais discount on the beer without shouting and turning your back on the customer. I wish you good luck at the establishment, I don't hold a grudge, I want the success of you and everyone, including the waiter who made a mistake but is clearly a good person. Congratulations on your northeastern pride and your consideration for all of us humble workers. Rodrigo Neves' profile is not me. Hug.