Js Cell e Acessórios - Fortaleza - CE
4.5/5
★
based on 8 reviews
Contact Js Cell e Acessórios
| Address : | Js Cell e Acessórios - Av. J, 151 - Pref. José Walter, Fortaleza - CE, 60750-090, Brazil |
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| Phone : | 📞 +89889798 | ||||||||||||||
| Postal code : | 60750-090 | ||||||||||||||
| Opening hours : |
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Store
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Grifo Sale on Google
★ ★ ★ ★ ★ |
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Adriana Pimentel on Google
★ ★ ★ ★ ★ |
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Luisa Garcia Lessa Garcia Lessa on Google
★ ★ ★ ★ ★ Gosto da recepção, muito atenciosos!
 I like the reception, very attentive!
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Cleane Santiago on Google
★ ★ ★ ★ ★ Produtos de qualidade e um ótimo atendimento
Quality products and great service
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Clairton Luz on Google
★ ★ ★ ★ ★ Melhor loja de acessórios para celulares. Ótimo atendimento e ótimos produtos.
Best mobile accessories store. Great service and great products.
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Marilane Abreu on Google
★ ★ ★ ★ ★ Top. Atendimento e produtos mto bons. Recomendo.
Top. Very good service and products. I recommend.
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Andrade Neto on Google
★ ★ ★ ★ ★ Atendimento muito bom, espaço organizado, boa variedade de produtos e o melhor da loja são os preços que são bem em conta.
Very good service, organized space, good variety of products and the best of the store are the prices that are well taken into account.
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Will Lima on Google
★ ★ ★ ★ ★ Comprei um mouse no dia 22 de outubro de 2020. Fui bem atendido no dia, o rapaz passou a compra no débito e disse que eu tinha 7 dias pra troca a partir da compra.
No dia seguinte, sexta, testei no meu notebook e percebi que o botão esquerdo não funcionava. Hje, segunda, 26 de outubro resolvi ir na loja e chegando lá estava o mesmo atendente, uma outra funcionária e aparentemente o dono da loja. Informei o motivo da troca, o rapaz olhou a nota e viu que tava no prazo. Ele verificou o mouse, perguntou se eu tinha tentado abrir ele e eu disse que não ( quando testei, só abri a embalagem e o conectei no notebook). Disseram que não tinha mais do modelo. Pedi extorno do dinheiro. Negaram. Pedi outro mouse. Negaram me acusando de ter quebrado algo que já veio com defeito. O atendente ainda disse que testou na minha frente no dia, o que não ocorreu. O dono ficou questionando pq não troquei no dia como se isso justificasse o fato do mouse vir quebrado. SE TENHO 7 DIAS PRA TROCA TENHO 7 DIAS. CADA DIA QUE PASSA NÃO DIMINUI O MEU DIREITO DE CONSUMIDOR. Continuaram me acusando de ter quebrado, como se quisesse dar golpe. Mano, foi muito estresse desnecessário. Era só a simples troca de um trambolho de 20 reais que veio quebrado. O dono ainda se estressou se achando na razão, sendo que ele nem presenciou a venda, pegou o mouse e jogou no lixo com raivinha. Depois desse fuá desnecessário, pediram pra eu voltar quinta a noite pra pegar um novo. Vamos ver.
I bought a mouse on October 22, 2020. I was well attended to on the day, the boy started to pay in debit and said that I had 7 days to exchange from the purchase.
The next day, Friday, I tested it on my notebook and realized that the left button didn't work. Today, Monday, October 26, I decided to go to the store and arriving there was the same attendant, another employee and apparently the store owner. I informed the reason for the exchange, the boy looked at the note and saw that it was on time. He checked the mouse, asked if I had tried to open it and I said no (when I tested it, I just opened the package and plugged it into the notebook). They said he didn't have the model anymore. I asked for a refund of the money. They denied it. I asked for another mouse. They denied me accusing me of breaking something that already came out defective. The clerk also said he tested it in front of me on the day, which didn't happen. The owner was questioning why I didn't change the day as if that justified the fact that the mouse was broken. IF I HAVE 7 DAYS FOR EXCHANGE I HAVE 7 DAYS. EVERY DAY THAT PASSES DOES NOT REDUCE MY CONSUMER RIGHT. They continued to accuse me of breaking, as if I wanted to strike. Mano, it was a lot of unnecessary stress. It was just the simple exchange of a 20 reais piece that came broken. The owner was still stressed if he was in reason, being that he did not even witness the sale, took the mouse and threw it in the trash with a rabid. After that unnecessary fuá, they asked me to come back Thursday night to get a new one. We will see.
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