Kebab Lounge - Kebab Lounge - Vila do Abraão
4/5
★
based on 8 reviews
Contact Kebab Lounge
| Address : | Kebab Lounge - Vila do Abraão, Angra dos Reis - RJ, Brazil |
| Postal code : | - |
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Chris Heretic on Google
★ ★ ★ ★ ★ A beef kebab at the kebab lounge is pieces of pre cooked, cold, burger pattie in a huge wrap with very little inside. Considering you can get a burger with fries on the island for 10-12 reals, 40 reals for a cold burger in a wrap is very pricey.
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Shanae Guthrie on Google
★ ★ ★ ★ ★ I don’t usually write reviews but my experience at this restaurant was too appawling not to share. I’m writing this in HOPE that things might change.
This was the WORST customer service I have EVER recieved in my life! The waitress with the ringlet hair was extremely rude throughout the entire night. Rolling her eyes when she had to move closer to us to take our order, slamming our drinks and meals down to the table, and blaintly ignoring us. We tried to call someone over for 20 minutes to get the bill, and once we finally got her attention it took another 20 minutes after that. Having worked in hospitality myself we figured she must have been having a bit of an off night, it happens.
We went back the following night (because thankfully, the food was actually good) only to be treated the exact same way. When asking for the wifi password one of the waitresses said what it was and pointed to the board and I began to explain ‘yes I was just wondering if I had it right/ if there were any capitals’ before I even got to finish she rolled her eyes shaking her head, and put her hand towards my face as if to shut me up and walked off. I was in shock.
Across the table from us we watched as she put a meal down for a table of 2 guys, when one turned to her to ask for something saying ‘excuse me’. She put her hand up and walked away again as he was continuing to say ‘excuse me excuse me ?’ The guy was extremely frustrated as it was obvious she had heard him but chose to ignore him when she put down the meals. She walked away but quickly returned to abruptly tell the polite customer that he needs wait, learn to be patient and stormed off after that. Disgusting.
It’s such a shame because truthfully the meals were good, and the pricing was expensive but fair in comparison to the rest of the island. We usually like to tip for a good meal but in this instance, no way. Speaking to other travelers on the island they were also treated like this. Not on and extremely disappointing.
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Hod Kolodni on Google
★ ★ ★ ★ ★ Ill have to say that i worked as a meneger at a restorant back in my home town and that kinde of service would have never be tolerated!
all of our dishes was mixed up (kebabb roll), and after we tasted the food we found up that everything was wrong.
We asked to change the dishes and they took it wrong.
After all the mess we talked to the meneger they sent one of the waitreses to take the dishes and she sayd a phrase that could not be tolerated "that people from our country always do that". And than she saide something to one of the people at the table that i will not mention here just from respect.
One of the worst behaviours we have ever gotten!
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Paulina H on Google
★ ★ ★ ★ ★ Unfortunately our experience with the food was not very good here’s The juice was not mixed and with slimy pieces.
The vegetarian Thai noodles tasted like nothing. Even soya sauce and salt couldn’t help. And our dessert, a mousse au chocolate, was a way to sweet liquid pudding.
We were really unsatisfied :(
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Md Ali on Google
★ ★ ★ ★ ★ Great food, great environment, amazing staff and good music choice for the restaurant. Nothing much more to say except you should definitely go here to eat on your trip to ilha grande. I recommend the burger, its one of the best I've had and I've had burgers from alooooot of places.
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gosta palmer on Google
★ ★ ★ ★ ★ Hugely disappointing! Nice atmosphere but very misleading name as the so called kebabs served bear no resemblance whatsoever to real kebabs. Toasted bread around a mishmash of raw carrots, cucumbers, onions and a few dry pieces of dry chicken!?
To sum up, don't go there, don't eat there, don't even go near the place. They clearly have no business being in the restaurant business.
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rosalinda j on Google
★ ★ ★ ★ ★ We ordered the whole fish for 2 persons but it was way too salty. I mentioned it, but staff didn't do anything to make right. Waste of money and time. Wish we chose another place to eat.
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Samantha Cai on Google
★ ★ ★ ★ ★ Really loved the lady who took our order, great attitude and was very good with communication. She was nearly fluent in English and it was kind of relieving, but even if she didn’t it wouldn’t be a problem because she was very positive. She recommended drinks and they were really good. I took off one star because the kebab we ordered was lacking meat. It was a lot of vegetables and the wrap was good, but only a few pieces of meat. I ordered the fish for one person and that was perfectly made! Would return!
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