La Ville Móveis e Design - Santo André - SP

Great place to buy furniture and decorations! All good quality! I was very well attended, with very polite and friendly professionals! Worth the visit!

Be careful with the store, they didn't deliver the product, they don't return the money. Be careful as there are several lawsuits against the company and its owner. NOTE: Still has the face to say that does not recognize the customer lol .. joke. Too bad this place is still open.

It took us more than 3 months last year to receive the mobile and after some time it still has problems. The team has no concern for after-sales. The worst experience I've ever had as a consumer, don't buy at this store at all! Purchase made on 7/11/2017 with NF 6407, alerted only to legitimize dissatisfaction, making it clear that my intention is only to alert, the case was resolved on 10/24/2017.

Top of the line furniture. excellent service

Last year I was looking for a dining table. I ended up buying one at this store. She didn't have the model she wanted, but she had a more expensive one that looked similar, so I bought it. A few days later they contacted me saying they could do as I would like (I knew that the model I wanted was much cheaper than what I had paid for but as they didn't have it and they were going to do it in my taste, I ended up accepting it). After I received a call, they passed the delivery deadline a lot, I had to contact the store several times to find out when they would make the delivery since I reserved my time off at the service to wait for them and they didn't show up. When they finally delivered the glass to the table it came out broken. At the same time, we started the process to change the glass. It was more of a difficulty. I called several times to be able to have a position since no one from the store was able to inform the date of exchange. Of course, after passing the given period, I was already dealing directly with the store owner who always had a new relationship. I took the phone from the factory itself and even to the factory I had to stay on top for the exchange to be made. Finally they changed, but after a month of using the table, (since it is not used much, we only use it when we receive a lot of people at home) the glass on the table has already started to peel, showing a very bad quality. Do not recommend to anyone Terrible attendance Bad at meeting deadlines Bad material 7/11/17 6407 You don't need to thank me for my purchase because I wouldn't buy it if I knew how you are. And I will never buy again and tell anyone not to do this nonsense. Whoever waits is the one who knows how long it takes, and any extra day is a long time, especially without explaining why the delay is. The promised time has passed, even though these months are not much for you. In the signed invoice comes 30 working days, 3 months is practically double. It is the same complaint because Caio is my husband, obviously we have the same complaint. We are complaining after 6 MONTHS because we just couldn't stand your ignorance and unwillingness to revolve, so for a long time we let it go. We finally came to publish so that everyone knows how you really work, because future buyers deserve to know .. It is useless to have the guarantee if along with it comes a great load of stress to be able to deal with you. We didn't come here to ask for something, exchange or anything because it's not worth it. Simple is to contact and inform what's going on, difficult is to have a resolution without many calls charging for delivery. we have come to guide any future buyer to think well. We did not come looking for these evasive answers. It is to guide and share our experience. No one needs to contact you, we don't even want the call

* Update After years of winding up I decided to file a lawsuit, but the "businessman" reported that the company has changed but he is still the owner. Rest assured that justice will play its part. I recommend thinking 2x before buying in this place. Far from being reliable. On April 24 I bought a sofa in the company Ilha dos Colchões in Santo André, the delivery time was 30 days, as requested. I waited the deadline and after undelivered and no phone call, I contacted. They reported that the problem was with the manufacturer and that they had lost my order, including the representative of the upholstered Blue Jack (product manufacturer) contacted me on June 10 by telephone saying that he would return on June 13 stating a new deadline. For delivery, I waited until June 15th and there was no attempt to contact. According to the CDC, I requested the cancellation on June 15, because I no longer trust the company, the refund of amounts paid and the return of checks, the owner of the company named "Ye" which I believe to be Yahia Hassam. He informed that he would make the deposit the following day and the return of the checks but so far only roll up. Today one more check has been cleared in my account. Unfortunately I can not stop the payment of postdated checks because the law does not allow. But I will record my complaint here so that new people think twice before buying from that company. * Update

Great store. Where is quality and differentiated furniture. We were very well attended by Miss. Lucia I indicate to all.

I served with my father! In addition to having to separate the merchandise (which was not to be done), the owner of this store did not fulfill the agreement regarding payments! In addition to paying when he felt like it, he even threatened my father, because of 100 reais that he thought he shouldn't pay! Speechless and explorer