Ladeira Bike Shop - Ibirité - MG

The experience was the best, place with excellent service, state-of-the-art machinery, too cool place, and top accessories too ... Ricardo and note 10 and his team are to be congratulated ... best store in the region of barreiro and Ibirité .. .

Customer service excellent price of parts very good atmosphere of the perfect store at no time failed to answer us and answer all questions even if it is not within the subject of bicycle I highly recommend a hug to everyone at Ladeira bike shop God bless everyone and to continue with this beautiful work bye

I live in Barreiro, and I chose to take my bike on the slope that is located in Ibirité, because as it was 1 year ago that I didn’t lubricate the bearings of my bike, I wanted a first overhaul, and for that, I didn’t mind the distance my residence, not even paying a more expensive price than other nearest workshops were charging for the service, but I was very disappointed with the quality of the service delivered. When I left the bike in the workshop, the center was making noise during the ride, which I thought was just a problem due to the lack of lubrication, and I reported the problem at the time the attendant made my registration. They were very polite at all times, but they handed me the bike and the front disc scraping on the pad, the center making the same noise as before during the pedal, and the current escaping in the 2 smaller crowns. I had to go back there twice after the bike was delivered, and in the last one of the crowns it was still escaping, but the mechanic said it was due to wear, and he would only solve it by changing the part. I found the information strange, because as far as I know, both the cassette and the chain were half-life and would still be useful for some time, and if it were in fact a wear and tear, I would have detected the problem during use, and not after the review, but being a bit of a layman in mechanics, I didn't argue. Then, he told me that he would try to get the ring, and he would tell me that I would return and exchange only the piece that was supposed to be worn. Returning home, I went to a workshop that was on the way and explained the situation to the mechanic, and he solved my problem in less than 3 minutes, and explained that the cause of the problem was not the wear of the part, but only a poor adjustment. . Reflecting on what happened, what I concluded was that after the completion of the review, they handed me the bike without even taking a walk on it or testing all the parts to see if everything was working well, since all the problems reported were easy to detect. To summarize: I paid R $ 130.00 for the revision in Ladeira + R $ 19.90 for a chain amendment fee (fee including q no other workshop had previously charged me, until my chain was not broken when I left the bike in Ladeira) , and I still had to pay another R $ 20.00 to solve a problem that I shouldn't even have for what I had already paid at Ladeira. My disappointment was not due to the amounts paid, because as I said, the option to pay a more expensive amount was mine and there is no discomfort in this, but because I went looking for quality service and excellence q the comments of Google so much informed, and to have received my bike c flaws so amateur. Three days after this post, the employee Léo contacted me explaining that the amount of R $ 19.90 was charged for a power link (quick amendment) that was placed on the bicycle chain. He offered to redo the revision, but as I was not interested, since the problem had already been solved by another workshop, the store reversed the amount of R $ 149.90 paid for the revision.

Service note 10. Shop with a variety of items for all tastes and pockets. I found a great gift for his wife here. I'll be back soon!

It is good to have a store of such a high level in the municipality. I bought a simple 20-rim bicycle for my son and I was treated as well as if I had been buying the most expensive bicycle in the store. A day later a brake lever broke and I returned to the store. They didn't even ask me how it happened. They exchanged the two levers for better ones without any cost, fulfilling the product guarantee with excellence. And again the service was spectacular.

Excellent place. Great service, variety of bikes and great workshop. There you will find what you are looking for. I recommend

Sensational service, especially from Ricardo. Very nice guy who wears the company shirt. I had some problems related to the purchase of my bike the same one with a lot (I SAY a lot of) patience helped me to solve. In terms of infrastructure and convenience, the grade is certainly also 10. I want to buy other bikes for the people at my house as soon as I pay for mine, and for sure my first option will be the Ladeira. On the issue of bike maintenance, I've never needed it yet, but I don't rule out the possibility because they have several quality certificates and don't lose the warranty.

Top store and excellent service.