Lema Pet Shop - Belo Horizonte - MG

4.1/5 based on 8 reviews

Contact Lema Pet Shop

Address :

Lema Pet Shop - Praça Santuário São Geraldo, 46 - São Geraldo, Belo Horizonte - MG, 31050-650, Brazil

Phone : 📞 +789
Postal code : 31050-650
Opening hours :
Wednesday 8:30AM–7PM
Thursday 8:30AM–7PM
Friday 8:30AM–7PM
Saturday 8AM–7PM
Sunday 8AM–12PM
Monday 8:30AM–7PM
Tuesday 8:30AM–7PM
Categories :

Lema Pet Shop - Praça Santuário São Geraldo, 46 - São Geraldo, Belo Horizonte - MG, 31050-650, Brazil
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Luiza Silva on Google

Veterinários são bons mas o atendimento da recepcionista "Camila" deixa a desejar... Liguei para marcar uma consulta e a Camila disse que não precisava marcar que no dia que eu quisesse levar era para "mim" ligar para a lemapet e perguntar se algum veterinário poderia me atender... Ela não perguntou meu nome e nem meu telefone sendo que eu queria marcar a consulta e ela nem pra deixar anotado , uma falta de interesse enorme da funcionaria. A lema pet shop é boa tem produtos bons só que esse atendimento da Camila é péssimo! Obrigada espero que aconselhem ela a ter mais interesse com os clientes!
Veterinarians are good, but the receptionist "Camila" leaves something to be desired ... I called to make an appointment and Camila said she didn't need to make an appointment that on the day I wanted to take it, it was for "me" to call the lemapet and ask if any a vet could assist me ... She didn't ask for my name or my phone since I wanted to make an appointment and she didn't even have to write it down, a huge lack of interest from the staff. The pet shop motto is good, it has good products, but Camila's service is terrible! Thank you I hope they advise her to be more interested with customers!
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Fabiana Martins on Google

Mandei minha cachorrinha para tomar banho e fazer tosa, entreguei ela no horário de 12:00 é as 15:00 eu liguei preocupada e me avisaram que ainda não tinham dado banho nela. Voltou com uma tosa horrorosa, toda mal feita e nem parece que tomou banho, algumas partes como no peito e nas patinhas, continuaram sujas, passaram perfume para disfarçar. Nunca vi um trabalho tão mal feito.
I sent my dog ​​to bathe and groom, I delivered it at 12:00 pm and 3:00 pm I called worried and they told me that they hadn't bathed her yet. He came back with a horrible shear, all badly done and it didn't even seem like he had a bath, some parts like his chest and paws, they were still dirty, they used perfume to hide it. I've never seen a job so poorly done.
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Bruna C. M. on Google

Marquei horário há mais de 1 semana com eles, quando cheguei lá, depois de ter gasto com uber pra ir l, falaram que não iam atender, pois a veterinária estava em uma cirurgia desde manhã, agora se a veterinária entrou em cirurgia cedo por que não avisaram que ela não ia poder atender? Mas ai invés de avisar deixaram que eu fosse lá atoa e gastasse dinehiro pra ir, além do que a mulher da recepção ainda achou ruim quando cheguei, falta de compromisso e respeito.
I made an appointment more than 1 week ago with them, when I got there, after having spent with uber to go there, they said they weren't going to see it, because the vet had been in surgery since morning, now if the vet went into surgery early why Didn't they tell you that she wasn't going to be able to answer? But then instead of letting me know, they let me go there and spend money to go, in addition to what the reception woman still thought was bad when I arrived, lack of commitment and respect.
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Maria Luiza Sena on Google

Estive na clínica com o meu cachorro e na hora um senhor chegou em prantos com seu cachorro, que tinha sido atropelado, no colo. O senhor ajoelhou para pedir ajuda. A atendente pegou no colo, fez uma massagem cardíaca, disse que não tinha jeito, que o mesmo tinha falecido. Ela devolveu o cachorro e cobrou 80 reais "pela consulta". O atendimento não durou 5 minutos e eles tiveram a AUDÁCIA DE COBRAR O VALOR DE UMA CONSULTA DE UM CACHORRO QUE CHEGOU MORTO E CUJO DONO, UM SENHOR DE IDADE, ESTAVA CHORANDO E CLARAMENTE NÃO TINHA CONDIÇÕES. Isso foi o pior exemplo de falta de empatia que vi, um absurdo. Não leve seu cachorro nessa veterinária, eles são DESUMANOS!!!!!
I was at the clinic with my dog ​​and at the time a man arrived in tears with his dog, who had been run over, on his lap. You knelt down to ask for help. The attendant picked her up, had a cardiac massage, said there was no way, that he had passed away. She returned the dog and charged 80 reais "for the consultation". The service did not last 5 minutes and they had the audacity to charge the amount of a consultation from a dog who arrived dead and whose owner, a senior citizen, was crying and clearly had no conditions. That was the worst example of a lack of empathy I saw, absurd. Do not take your dog to this vet, they are INHUMAN !!!!!
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cynthia clemente on Google

Atendimento excelente da recepção , médica veterinária super comprometida c a saúde dos bichinhos, ampla variedade de produtos veterinários, preço justo. Tanto lá qto na filial do Nova Vista fomos muito bem atendidos. Obrigada!
Excellent reception service, veterinary doctor super committed to the health of the pets, wide variety of veterinary products, fair price. Both there and at the Nova Vista branch we were very well attended. Thanks!
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Bruna Santos on Google

Gostei muito do atendimento na hora da a marcação para tosa do meu dog, super atenciosa a recepcionista, gostei muito também do valor da ração pode ter certeza que irei voltar
I really liked the service at the time of the appointment for the grooming of my dog, the receptionist was super attentive, I also really liked the value of the food you can be sure I will come back
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Maria Regina Cerqueira on Google

Atendimento excelente,cuidam com muito carinho dos pets.Mi há cachorrinha tomou banho lá e voltou super linda.Indico loja nota 1000.
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sandra patricia santos on Google

Eu acho o atendimento de frente excelente, mas a veterinária é muito fria, tô deixando de ir lá, PODE ser que todas as vzs que fui com meu pet , ela não estivesse num dia bom, parece preguiça de atender ?
I think the front-line service is excellent, but the vet is very cold, I'm not going there, it MAY be that every time I went with my pet, she wasn't having a good day, she seems lazy to attend ?

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