Living Heineken - Guarulhos - SP
2.8/5
★
based on 8 reviews
Contact Living Heineken
| Address : | GRU Airport, Terminal 1 - Aeroporto, Guarulhos - SP, 07140, Brazil |
| Phone : | 📞 +7 |
| Postal code : | 07140 |
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Rafael Ferrarezi on Google
★ ★ ★ ★ ★ Um absurdo, estava numa conexão longa e questionei o atendente sobre uso de wifi, ele me assegurou que havia entrei já sabendo do absurdo de preços e depois que lá estava o garçom falou q nao havia wifi, no cardápio em nenhum local havia a explicação de que cobrariam 10% de gorjeta eles simplesmente trazem a conta e saem de mansinho, da de ver na cara deles a má vontade e até uma certa vergonha pelo que fazem. E não venham me dizer que em qualquer aeroporto é assim pois não é. Só no Brasil onde cada um faz de seu jeito e acha que está tudo certo. Se ainda fosse um atendimento que preste daria gorjeta, porque onde vivo é normal e feito naturalmente e até com prazer, aqui no Brasil te oferecem um atendimento sofrível, usam de falso pretexto para atrair clientes, atendem mal, e te obrigam a pagar um preço caro de produtos e ainda dar gorjeta
 An absurdity, I was on a long connection and I questioned the attendant about the use of wifi, he assured me that I had entered already knowing the absurd prices and after I was there the waiter said that there was no wifi, on the menu there was no explanation of who would charge 10% tip, they simply bring the bill and leave quietly, from seeing their ill will and even a certain shame in their faces for what they do. And don't tell me that at any airport it's like that, it's not. Only in Brazil where everyone does it their way and thinks everything is right. If it were still a service that provided, I would tip, because where I live it is normal and done naturally and even with pleasure, here in Brazil they offer you poor service, they use false pretexts to attract customers, they serve poorly, and they force you to pay a price expensive products and even tip
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Alexandre Blois on Google
★ ★ ★ ★ ★ Péssima experiência. Hamburger era bem caro e esperava que fosse bom... mas veio uma carne horrível, bem ruim mesmo, não vale 1/3 do valor cobrado. Mas o que mais me deixou irritado foi que pedi uma água e me trouxeram uma tal de Smart Water que custava 17,00 a garrafinha... Ainda bem que eu estava atento e disse que não era essa água que eu tinha pedido antes de servirem, daí me trouxeram a água "normal" que era 10,00 (que já é um preço alto até para o aeroporto). Ridículo tentaram empurrar uma água especial... se o cliente não pediu explicitamente a água Smart Water, não tem porque trazer a água cara , isso tem parece malandragem. Se foi intencional ou um erro não posso afirmar, só sei que foi a primeira e última vez que comi neste restaurante.
Bad experience. Hamburger was very expensive and I expected it to be good... but it came with horrible meat, really bad, not worth 1/3 of the amount charged. But what annoyed me the most was that I asked for water and they brought me a Smart Water that cost 17.00 a bottle... I'm glad I was attentive and said that it wasn't the water I had asked for before they were served. , then they brought me the "normal" water which was 10.00 (which is already a high price even for the airport). Ridiculous they tried to push a special water... if the customer didn't explicitly ask for Smart Water, there's no reason to bring the expensive water, that seems to be trickery. Whether it was intentional or a mistake I cannot say, I only know that it was the first and last time I ate at this restaurant.
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Rafael Saraiva on Google
★ ★ ★ ★ ★ Muito ruim. Paguei 50 reais num prato de massa a bolonhesa e 12 reais numa coca lata. A massa parecia aquelas massas congeladas, que ficam duras na parte central do prato. Dos pratos do cardápio, esse era o mais barato. Não recomendo.
Too bad. I paid 50 reais for a bolognese pasta dish and 12 reais for a coca can. The dough looked like those frozen doughs, which get hard in the middle of the plate. Of the dishes on the menu, this was the cheapest. I do not recommend.
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Vinicius Machado on Google
★ ★ ★ ★ ★ Ótimo lugar, estrutura americanizada, lembra um bar de baseball, vale muito a pena conferir desde que esteja disposto a gastar um pouquinho, meu almoço individual com 1 prato + 1 água saiu por volta de R$98, sendo R$16 só da água.
Referente a hospitalidade não há reclamações, os colaboradores foram extremamente simpáticos e prestativos, me deixaram terminar de estudar por um período até longo sem provocar nenhum tipo de situação para que eu saísse, pelo contrário, me diziam a todo momento para relaxar e ficar tranquilo sem pressa.
experimentei o picadinho e a costelinha, ambos são bons, porém, a costela é melhor. Os pratos chegam bastante quentes mas esfriam rápido então comece a comer pela carne e legumes, deixe o arroz mais para o final.
Great place, Americanized structure, reminiscent of a baseball bar, it's well worth checking out as long as you're willing to spend a little bit, my individual lunch with 1 dish + 1 water was around R$98, R$16 being water alone.
Regarding hospitality, there are no complaints, the employees were extremely friendly and helpful, they let me finish studying for a long period without causing any kind of situation for me to leave, on the contrary, they told me at all times to relax and be calm without hurry.
I tried the picadinho and the ribs, both are good, but the rib is better. The dishes arrive quite hot but cool down quickly so start eating the meat and vegetables, leave the rice until the end.
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Gleivane Farias on Google
★ ★ ★ ★ ★ Já parei sabendo que não ia ser barato, mas cômodo.
Cheguei de madrugada do voo ia direto para o hotel dormir, então escolhi lanchar por aqui.
R$19 quiche sabor 4 queijos e estava bem quentinho e saboroso.
R$13,90 um suco de garrafinha de laranja de 180ml (que no mercado na data de hoje vi por 3,19).
Total: R$38,19
Eles acrescentam compulsoriamente cerca de 13% sobre os valores dos itens.
Atendimento comigo foi bom e ágil (com a ressalva que estava vazio).
Resumo: caro e prático. Aqui paga-se caro pela conveniência.
I already stopped knowing it wasn't going to be cheap, but comfortable.
I arrived at dawn from the flight and went straight to the hotel to sleep, so I chose to have lunch here.
R$19 quiche flavored with 4 cheeses and it was very hot and tasty.
R$13.90 for a 180ml bottle of orange juice (which I saw on the market today for 3.19).
Total: BRL 38.19
They compulsorily add about 13% to item values.
Service with me was good and quick (with the exception that it was empty).
Summary: Expensive and practical. Here you pay dearly for convenience.
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Leonardo on Google
★ ★ ★ ★ ★ Top!
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Fernando Mendoza on Google
★ ★ ★ ★ ★ Avoid. 30 minutes waiting for a "pizza" nobody at the tables. Pizza came cold. Beer was warm.
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Tiago Durante on Google
★ ★ ★ ★ ★ Message to the owner: do you know why your bar is always empty? Because it sucks to seat there. Fix your bar!!!
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