Mercure Aracaju del Mar Hotel - Aracaju - SE
4.5/5
★
based on 8 reviews
Contact Mercure Aracaju del Mar Hotel
| Address : | Mercure Aracaju del Mar Hotel - Av. Santos Dumont, 1500 - Coroa do Meio, Aracaju - SE, 49035-730, Brazil |
| Phone : | 📞 +799 |
| Postal code : | 49035-730 |
| Website : | http://www.delmarhotel.com.br/ |
| Categories : |
Restaurant
,
Hotel
,
|
| Description : | Bright rooms, some with ocean views, in a polished hotel featuring dining, a pool & a sauna. |
|
J
|
Jan Lindtner on Google
★ ★ ★ ★ ★ Ok low budget hotell, the resturant is not to recomand , very low quality
|
|
S
|
Silvia Teixeira on Google
★ ★ ★ ★ ★ Bed was uncomfortable. Wheelchair acessibility needs improvement. Excellent breakfast and location!
|
|
T
|
Thyago Augusto de Carvalho on Google
★ ★ ★ ★ ★ Great hotel, restaurant best eats, goods and big tomos, location easy for outhers points of the city
|
|
E
|
Eliezer Melo on Google
★ ★ ★ ★ ★ Low fat.
|
|
C
|
Carl Venzke on Google
★ ★ ★ ★ ★ Clean. Good breakfast. Nice pool. Distant from the beach. Slow meal service. Many menu items listed were not available.
|
|
N
|
Nicolae Mika (nnmikaS) on Google
★ ★ ★ ★ ★ It is totally unacceptable a four star hotel like this, not to have a real air conditioning. But it uses a kind of water cooling system, that most of the time is not enough to refrigerate the room. Also there was no parking available. I really felt this hotel has been underand.
|
|
A
|
Andreas Ryf on Google
★ ★ ★ ★ ★ Safe value. Good level of quality and service for a fair price. Service at the pool bar was not good (often absent). The lights in the corridor to the rooms have all been replaced with low energy LED , but probably from the very first generation. Light color is awful blue-ish white, but you still walk more or less in the dark.
Nice surprise was the Nespresso coffee at the breakfast buffet.
Having conventions and parties at the pool might be an important source of income for the hotel, but it is at the expense of the regular guests who have lot of bad loud music and less space.
|
|
E
|
Eduardo Paredes on Google
★ ★ ★ ★ ★ Breakfast
Breakfast was completely disorganized.
Employees took far too long to collect dishes, and even longer to replenish utensils. Cutlery, plates and cups were missing.
The team that prepared food at the time was too small for the number of guests and there were long lines to get an omelet or tapioca.
The air conditioning in the coffee area was out of order, it was too cold and too windy at the tables, which made the food cool too quickly.
The salon manager was more concerned with the attitude of the guests than with replacing the buffet's missing items.
Apartment
Room 335 had several broken furniture items such as:
- The table chair
- TV furniture
- The bedside furniture
- The night light was missing on one side
- A loose wire on the floor, which appeared to be from the missing night light.
- The entrance light didn't work.
- One of the bathroom lamps was burned out
- The air conditioner was dripping water and was constantly resetting to a temperature that had not been programmed.
About cleaning the room:
- The floor was dirty when we arrived. Luscious and with the appearance of not having been prepared for the arrival of guests. Improved after the first cleaning of the room
- Towels left in the room were stained with makeup with the appearance that they hadn't been washed between the previous stay and ours.
About the cleanliness and general appearance of the hotel
- Guests left the trays in the hallway and they stayed there for more than 12 hours, it was unpleasant to see stacks of room service trays with leftovers arranged in the hallway.
- One of the elevators was undergoing maintenance for a whole week (when we left it was still undergoing maintenance), which made it very difficult to move inside the hotel.
- Guests walked in the elevator with wet feet and left a trail of slippery floor. this water was not cleaned and dried naturally which took hours.
- There were irregular car watchers operating in the parking area in front of the hotel.
- Cars parked at the entrance to the hotel lobby were left there for days, making it difficult to get in and out.
- The parking area in front of the hotel had no demarcation on the floor, causing several spaces to be lost due to illegally parked cars.
|
Write some of your reviews for the company Mercure Aracaju del Mar Hotel
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Restaurant, Hotel,
Nearby places Mercure Aracaju del Mar Hotel
