Mobile World - Sorocaba - SP
4/5
â
based on 8 reviews
Contact Mobile World
| Address : | Mobile World - R. Padre Luiz, 289 - Centro, Sorocaba - SP, 18035-010, Brazil |
| Phone : | đ +9989 |
| Postal code : | 18035-010 |
| Website : | http://lojasmundodocelular.com.br/ |
| Categories : |
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Laura Rodrigues on Google
â â â â â HorrĂvel,funcionĂĄrios mal educado serviço mal feito,troca de tela dura apenas 5 meses para depois precisar trocar novamente e com isso isso tirar mais 390,00 da gente,indicava para todo mundo atĂ© vĂȘ o serviço mal feito que eles faz,pĂ©ssimo....
 Horrible, badly educated employees poorly done service, screen change lasts only 5 months and then I need to change it again and with that take more 390.00 from us, indicated to everyone until they see the poorly done service they do, terrible .. ..
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Wemerson Correia da silva on Google
â â â â â Pela segunda vez em uma semana foi muito bem atendido pelo Yago na unidade Shopping Cidade. Muito satisfeito com o funcionĂĄrio e a loja!
For the second time in a week, he was very well attended by Yago at the Shopping Cidade unit. Very satisfied with the employee and the store!
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Amanda Pressotti Correa on Google
â â â â â PĂ©ssimo lugar .... Bandidos ... Ruins .... Atendimento horroroso .... Muitoooooooo ruim
Terrible place .... Bandits ... Bad .... Horrible service .... Very bad
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Carlos Silva on Google
â â â â â Muito satisfeito com o atendimento! O funcionario Matheus me fez sentir segurança de que meu aparelho estaria em boas mĂŁos!
Very satisfied with the service! The employee Matheus made me feel confident that my device would be in good hands!
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Marina Chaves de Macedo on Google
â â â â â O atendente do balcĂŁo, de fato Ă© muito atencioso. Mas eu nĂŁo gostei do serviço prestado. A tela do meu celular queimou, e levei pra trocar. Eles cobraram R$30 reais a mais do valor do serviço, sĂł porque eu pedi pra dividir. E o meu celular voltou com uma parte da carcaça quebrada, colocaram uma tela escura que atĂ© parece que o telefone estĂĄ com o filtro azul. AlĂ©m do meu aparelho nĂŁo estĂĄ reconhecendo rede mais. Testei outros chips e nĂŁo funciona. Me arrependi muito por ter utilizado os serviços de lĂĄ. E eu nĂŁo pretendo voltar a consumir o serviço de lĂĄ no futuro. Meu celular voltou com mais problema e continuo sem poder usĂĄ lo. Pelo que pude ver das outras avaliaçÔes, parece que Ă© normal o telefone voltar para o dono com mais problemas do que quando foi entregue na empresa, e tambĂ©m Ă© normal eles fazerem o consumidor passar por louco, afirmando que o celular jĂĄ estava com tais problemas quando chegou! Pois, foi o que me disseram, que eles nĂŁo testaram a rede quando eu deixei, deixando a entender que eu estava mentindo! A mesma coisa aconteceu sobre a carcaça, disseram que eu deixei cair e jĂĄ estava quebrada!
The counter attendant is indeed very attentive. But I did not like the service provided. My phone screen burned, and I took it to change. They charged R $ 30 more than the value of the service, just because I asked to split. And my cell phone came back with a broken part of the carcass, put a dark screen that even looks like the phone has the blue filter. Besides my device is not recognizing network anymore. I tested other chips and it does not work. I was very sorry for using the services there. And I do not intend to consume the service there again in the future. My phone came back with more trouble and I still can't use it. From what I could see from the other reviews, it seems normal for the phone to go back to its owner with more problems than when it was delivered to the company, and it is also normal for them to make the consumer go crazy, claiming that the phone was already with such problems. when it arrived! Yeah, that's what they told me, that they didn't test the network when I left, letting me understand that I was lying! The same thing happened about the carcass, they said I dropped it and it was already broken!
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Oishi Tiago on Google
â â â â â pĂ©ssimo lugar para levar seu celular.... nĂŁo dĂŁo garantia de serviço.. querem de todo jeito te enganar... levei meu celular para conserto no dia 30/12 relatei que tinha desligado sozinho umas duas vezes e depois desligou e nĂŁo ligou mais... deixei o celular para conserto me falaram para retirar na sexta dia 31 no final da tarde que o celular estaria pronto... fui entĂŁo as 16h e o celular ainda nĂŁo estava pronto pediram para voltar as 17:30 no final da tarde mesmo quase para a loja fechar a loja fecha as 18h... ok cheguei no horĂĄrio peguei o celular e estava funcionando porem fui relatado que foi feito choque na bateria e que esse serviço nĂŁo tem garantia.... como um serviço que me cobraram R$120 reais nĂŁo tem garantia?....e nĂŁo me deram nota fiscal muito menos ordem de serviço que foi feito no meu aparelho..... logico que sai indignado com a situação mas tive que aceitar porque nĂŁo tinha escolha nenhuma. sai com o aparelho da loja e no mesmo dia o celular desligou e nĂŁo ligou mais... por fim fui ao local no dia 03/01 indignado que nĂŁo tinha resolvido meu problema ainda assim insistiram que se eu deixasse o celular lĂĄ seria cobrado novamente...... vou a traz dos meus direitos e vou relatar meu problema em todos os lugares nĂŁo vai ficar assim vĂŁo parar de enganar seus clientes..... PĂ©ssima assistĂȘncia nĂŁo recomendo nenhum pouco..
bad place to take your cell phone.... they don't guarantee service... they want to deceive you anyway... I took my cell phone for repair on 12/30 I reported that I had turned it off a couple of times and then it turned off and it didn't turn on more... I left my cell phone for repair I was told to take it back on Friday, the 31st in the late afternoon that the cell phone would be ready... so I went at 4 pm and the cell was not ready yet they asked to come back at 5:30 pm at the end of Even late, almost until the store closes the store closes at 18:00... ok I arrived on time I took the cell phone and it was working but I was told that the battery was shocked and that this service has no warranty.... as a service they charged BRL 120 reais there is no guarantee?....and they didn't give me an invoice, much less a service order that was done on my device.....of course he left indignant with the situation but I had to accept because I had no choice . I left the store with the device and on the same day the cell phone turned off and didn't turn on anymore... I finally went to the place on 01/3 indignant that I hadn't solved my problem yet they insisted that if I left my cell there I would be charged again ...... I'll bring you my rights and I'll report my problem everywhere it won't stay that way they'll stop deceiving your customers.... Bad assistance, I don't recommend it at all...
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Hallif Battisti on Google
â â â â â Me arrependi de ter levado meu celular moto G 8 nesse local, atendimento muito demorado e n cumpriram com o prazo de entrega por trĂȘs vezes seguidas. Meu celular apresentou problemas no reconhecimento da digital, apĂłs o recolhimento do aparelho e a moça que trabalha aĂ parece que estĂĄ desgostasa da vida.
I regretted having taken my Moto G 8 cell phone to this place, very long service and they didn't meet the delivery deadline three times in a row. My cell phone had problems recognizing the fingerprint, after picking up the device and the girl who works there seems to be disgusted with life.
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Israel Pinheiro on Google
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