More Sewing Machines - Rio de Janeiro - RJ

Already purchased 2 machines with them and loved since the indication of the machine to after sales. It's been one year and my machines have never given problems. Super indicate !!! super attentive couple ...

Passing to leave my evaluation, super recommend, I put my machine to arrange, because it is an embroidery machine that is already out of line and I can not wait I did not have the concert, but I had all the doubts clarified and whenever I needed responded with all education by Philip, and the customers I saw being serviced in the store were satisfied. So I recommend the store!

It took a long time to deliver my course certificate ... I got tired and had to insist a lot to finally get it (Almost 1 year after the course was completed) and just because I did my evaluations here and on the Facebook page, they took steps to deliver it. Anyway, I have the certificate ?? Teacher Eliane is wonderful! NOTHING to complain about.

super recommended! yesterday my machine failed with a lot of deliveries to do! they solved the problem on the spot! 1000 note service! the guy who did the repair called me to point out the defect and everything! gave me great tips and indicated the best machine for my work rhythm! LOVED IT! YOU CAN TRUST THAT YOU ARE SUPER RELIABLE! I WILL ONLY TAKE THERE NOW!

My experience was horrible, lack of professionalism. Polite attendants, I spoke with a man named Fabrício, who besides being lacking in respect, being abused still hit the phone. They gave me a 3-day deadline to make the budget, because a week later, no budget ... I went to get my machine, they didn't want to return it, claiming it was open, and that I would have to wait for the technician to fix the ones in front of me. Just so close mine to return. I DO NOT RECOMMEND!

Enjoy the service, they were super attentive and patient because I am very indecisive and not to mention that the mechanic is a great professional! I'll be back soon to get my second machine God willing! ?

I do not recommend!!! At the beginning of April 2021 I took my machine for maintenance because it was not working, they did the test and said it was the pedal. I spoke to the attendant who was very friendly but convoluted, that I would want a new pedal, that I had no interest in fixing mine because it was too old, its handle was already hard and dry plastic. So she gave me a budget of 220.00 reais, 100.00 for the maintenance of the machine and 120.00 for the pedal. I had to pay for everything upon delivery of the machine. Soon after she sends me a message saying that the budget was to be given, I didn't understand but that's ok she sent a budget of 180.00 reais saying that it was 100 for maintenance and 80 for the concert of the pedal and I had told her that it wasn't to fix the pedal that I would want a new one, and I reinforced that for her again in the message. When I went to get the machine I paid the amount of 220.00 reais. And I was waiting for them to release the machine. They handed me the machine with a white iron pedal, and the attendant said the pedal was new and that it was stronger, and better than my old one. Arriving home I went to test the machine and the pedal. Then I realized right away that the cable was from my old pedal, and that the dirt I had seen before was scratches, and when I opened the pedal I saw that the wires were patched with electrical tape and the inside plate was rusty. At the same time I contact the store, make a video showing the situation of the pedal and send it to them, then she tells me to go there the other day to make the change. I went back to the store the other day to change, but they understood that it was to fix, they were going to open the same pedal, fix something and return it to me, and I didn't want to, the store owner or person in charge was super rude and said that that pedal was new that I had no problem with it, and that it was rusty because it comes inside containers on the ship, and when I asked him about the cable that was from my old pedal and ask him to open it and see the insulating tapes, he didn't talk and didn't open and didn't even let me open it. They still wanted to give me another iron pedal too, but I didn't want it because it wasn't from my machine, I wanted a new one related to the amount I paid and that was the right pedal for my machine and not an adapted one. He took a new one and said all arrogant that he was giving me a brand new one, so I wouldn't go back there later to complain, then I would say that he wasn't giving me anything that I had paid for, which wasn't free. If it was a lack of communication between them I don't know, but that at least they knew how to get around the situation to avoid all this embarrassment. Now I want to see if he goes to buy a refrigerator and it arrives rusty at his house, and the seller tells him the same thing he told me, would he accept it!

I needed a part and I sent a message here through Google, they answered me promptly! I went to the store to buy the part and was very well attended with guidance on machines and courses. I'm a customer, I'll be back soon!