Natal - Itaperuna - RJ

Good night, The team at Natal Veículos mainly Lucas, Gustavo and Júlio gave me the greatest attention and solved the problem of my car under warranty. Lucas is the workshop leader, identified that the car problem was very complex, because, in addition to involving the guarantee and customer satisfaction, several tests were needed to identify the real problem. Therefore, after detecting the defect, he disassembled the defective parts himself and assembled the factory parts, completing the replacement in Record time, with proactivity, competence and patience. The manager of the consecrationary, who is Júlio, worked with the factory to find a better solution under the guarantee and kept me always informed of how the tests were going with Lucas. Another compliment goes to Gustavo who receives the car, always listens to the first complaint and forwards it to the workshop with all the usual disposition and checking the smallest details with the Customer. Here is also the compliment for the Seller Adriano, who searches with Júlio for the best deal for the Client, always dropping the competitors' prices. Another compliment goes to the professional who always washes the cars with a lot of affection and love for the profession. Very difficult to praise the team citing names, because I can forget someone, which would be unfair on my part. But Natal Veículos de Itaperuna-RJ, has no equal, congratulations to all of the team and this new management!

Everyone is attentive and the service is quality.

Great service performed by the seller Gustavo Bani.

Great service, congratulations to the whole team!

Extremely high quality services! Always well attended by the seller Gustavo. Grade 10!

Reasonable service. A big problem is the maintenance of vehicles under warranty: old parts are used and services not performed are charged. The level of mechanics is very bad.

We were attended by Salesman Gustavo from the first day we went to the agency. Very attentive and was fundamental from the choice of vehicle to purchase. Thank you so much for your attention and professionalism!