Odontologia especializada - São Paulo - SP

Unfortunately the service was not good. the initial contact with the clinic was not transparent. The first consultation served only for Dr. Roberto Rejman to indicate the OralX clinic to perform exams. Such conduct is not what is expected of a health professional. It really was a rather unpleasant experience. I suggest talking to the clinic to be direct in the contact, to avoid an experience like mine.

I have never been attended by a more attentive professional than Dr. Roberto Rejman, he is careful, worried, super accessible, he carries out his work with great affection and excellence. No words for your service and professionalism, and always with an impeccable result!

Dr. Roberto Rejman's excellent service, transparent in the way he conducts his work, attentive, always explaining what needs to be done. Dr. Roberto is cautious and asks for tests that are necessary (sometimes in specialized clinics) to be able to perform the work, after all there are procedures that require certain tests beforehand and without them it would be impossible to deliver the best result. I will certainly be back if necessary and indicated to all the acquaintances. In addition, it meets Saturdays, a rare and great thing for those who work or do not have time during the week.

My children and I have always been very well attended and 100% covered by the health insurance. Procedures always very well explained and a lot of patience from Dr Roberto especially in attending to my youngest daughter. We will continue our follow-ups at this clinic without a doubt.

Terrible attendance Small and uncomfortable place Doubtful conduct . . I made an appointment for the evaluation of three teeth, where I informed that I was going to use the Amil dental plan, which the dentist's secretary informed me that he attended. However, I specified that if necessary I would carry out the treatment in private (knowing that some dentists do not do the extraction under the health insurance), so they scheduled the appointment quickly. On the day of the consultation, I arrived at the scheduled time, where I spent almost 30 minutes waiting. When I was seen, it seemed that the dentist was running, made a pseudo cleaning of the teeth, only the front (scraping only three teeth) where I realized that the procedure was not performed properly, because I have done it in other places, I know the procedure. At this point, he touched one of the bandages (performed in an emergency clinic) on the damaged tooth, I asked him to fix it, but he refused, saying that the site was intact, that he had not removed the bandage. Even though I claimed he had removed it. Finally, he didn't even look at my damaged teeth, he just pushed me through some radiography exams, a clinic associated with him, where I would still have to return for another appointment, just for him to look at the exams and only after another appointment, perform the procedures. I specified that one of the teeth is open, needing urgent extraction. Worse, he informed me that he did not perform any of the procedures under the agreement (the plan states that he does some. Total neglect, lack of commitment to the customer. If you are unable to meet the demand, it is best not to open an agenda, if you do not want to meet the plan, do not say that you meet the plan, just to charge the consultation and pseudo cleaning. He ran in my service, just to serve the paying customers. I wasted my time, even worse will be charged for the plan, a procedure not performed, also an evaluation not performed. . . . . As I said earlier, when I called for an appointment, I asked for information regarding the service (I consulted so as not to have a missed trip), where I was informed by the receptionist, who answered yes, so much so that I specified that if necessary I would pay for the procedures not performed. The office is linked to a radiology clinic, so much so that they advertise on the spot. Even if the exams are necessary, every dentist I have ever seen, does the procedure, on the day you see the exams, two teeth were just restoration. But no, in addition to not even looking at the tooth, or even listening to the customer, they want to extend the service to spend the health plan. I specified that the extraction of the tooth was “urgent” because I could not wait more than a month for the procedure, due to the delay in seeing the dentist. They only cared about getting me to deliver the plan tokin, even before carrying out the cleaning procedure (which was not carried out), also charging for the evaluation that was not carried out. Customer safety includes not leaving your teeth open, at risk of infection. . . . .

Exceptionally competent professional! I was very well attended! Judicious, cautious, careful and affectionate in patient care. He worked masterfully in dealing with my problem and with fantastic sensitivity to the critical moment I was going through.

I scheduled an appointment for 01/19 at my lunch time. I work at home office and due to the consultation I went to work in person at the office. I chose this location because it is close to the office, the idea was to go on my break. When I arrived at the place, I was informed that my insurance only works in another unit in the Saúde neighborhood. They didn't call me to warn me, a negligence! Another observation for those who are punctual: At the place there were 6 people in front of me, which made me think that I would hardly be served at the time or close to the agreed time.

Definitely one of the best dental clinics in the region. With Dr Roberto I removed two teeth, because I needed to have the fixed device urgently. My recovery has been exceptionally wonderful, and I'm pretty sure that came from the wonderful work. And my treatment with the fixed braces lasted less than 2 years, and I never had any problems with it (and unfortunately my teeth were very crooked). And not to mention the PERFECT service that exists at the clinic, both from Dr Roberto and Silvia.