PF - Niterói - RJ
3.9/5
★
based on 8 reviews
Contact PF
| Address : | Condomínio do Edifício São Pedro - R. Visc. do Uruguai, 466 - Loja 32 - Centro, Niterói - RJ, 24030-078, Brazil |
| Phone : | 📞 +9 |
| Postal code : | 24030-078 |
| Website : | https://www.pontofrio.com.br/%3FFcid%3D12653_MB |
| Categories : |
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Juliana Barboza on Google
★ ★ ★ ★ ★ Entrei fiquei 15 minutos todos atendentes conversando uns usando o celular, ate que fui ao gerente que nem teve a dignidade de se levantar e vim falar comigo tive que fazer a reclamação alto e bom tom. Até que me indicaram a caixa Danielly para me atender.Esta sim foi super atenciosa. Merecia até o lugar de gerente. Já que o próprio não sabe lidar com o público .
 I went in for 15 minutes, all the attendants talking to each other using my cell phone, until I went to the manager who didn't even have the dignity to get up and came to talk to me, I had to make the complaint loud and clear. Until the Danielly box was shown to me. This one was super helpful. He even deserved the post of manager. Since he himself does not know how to deal with the public.
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Vall Duarte on Google
★ ★ ★ ★ ★ sempre com bons produtos, destaque para o atendimento!!! todos simpáticos sem forçar, Rodolfo meu vendedor favorito super atencioso, educado e dá suporte inclusive pelo zap! E a Lilian também se destaca no atendimento
always with good products, highlighting the service!!! all friendly without forcing, Rodolfo my favorite seller super attentive, polite and supportive even by zap! And Lilian also stands out in customer service
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Sonia Santiago Coelho de Aguiar on Google
★ ★ ★ ★ ★ comprei uma celular atendimento vip
com o vendedor super atencioso
nota 1000000
I bought a cell phone vip service
with the super attentive seller
note 1000000
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Juliana Gomes Barreto on Google
★ ★ ★ ★ ★ Não peçam pra retirar nada aqui ! Descaso com o cliente total ! Demora no atendimento e ineficiência .
Don't ask to remove anything here! Total disregard for the customer! Delay in service and inefficiency.
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Silvia Barros on Google
★ ★ ★ ★ ★ Faltando 11 dias pro Natal a loja tem.apenas 1 funcionário pra entregar pacotes, realizar trocas, ouvir.reclamações, cancelar compras e esclarecer dúvidas. Meia hora esperando a entrega de 1 liquidificador ! Gerente não dá as caras. Total desrespeito e falta de profissionalismo.
With 11 days to go before Christmas, the store has only 1 employee to deliver packages, make exchanges, listen to complaints, cancel purchases and clarify doubts. Half an hour waiting for the delivery of 1 blender! Manager does not show up. Total disrespect and lack of professionalism.
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Erickiane Soeiro on Google
★ ★ ★ ★ ★ Comprei um produto, o produto na hora de montar veio com defeito, pedi troca através do montador não tive retorno, fui na loja fiz a solicitação e até agora nada de enviarem um produto novo, outro montador já veio e desmontou o que estava com defeito e ninguém sabe me informar quando chega outro produto. Do dia da compra pra cá já se passaram quase 1 mês nada foi resolvido.
I bought a product, the product at the time of assembly came with a defect, I asked for an exchange through the assembler I had no response, I went to the store and made the request and so far no sending a new product, another assembler has already come and disassembled what was defective and no one can tell me when another product arrives. Since the day of purchase, almost a month has passed and nothing has been resolved.
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Alexandre Alves on Google
★ ★ ★ ★ ★ Boom
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Maykon Ribeiro on Google
★ ★ ★ ★ ★ Show
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