Piscinas Splash - Imperatriz - MA

After evaluating the market (cost x benefit) for the acquisition of a swimming pool, we came to the conclusion that the SPLASH brand was the correct option, this was in mid-December 2009. I started to observe on the company website the promotions offered according to the size of the product and that each promotion lasted an average of 30 days and according to the space of the area that I made available in my backyard the ideal pool for installation is 5 meters long. I located the representation of the SPLASH brand in my active city as soon as this size of pool entered the promotion, however there began to DISASTER the market relationship that I have NEVER experienced or even heard of. The staff of the physical store in my city informed me that the SPLASH store had not joined the national promotion and without understanding I started asking questions and nothing resolved, I decided to contact other physical stores located in other cities in an attempt to buy the product and went there that I found out through these stores that the promotion was national and that I had all the guarantee of buying the product and did not understand why the SPLASH store in my city was claiming this outside the promotion published on the brand's website and also informed me for contractual reasons they could not assist me in the area of ​​another representative. The promotional period for the pool has expired and I was unable to buy the product and I waited in anticipation of the product entering the promotion again on the website and this time the SPLASH store in my city attended to me, in the meantime the representative was at my residence and we arrived until negotiate the purchase of the product, where the product would be paid in cash and theoretically everything was agreed and awaiting only the return of the product in the promotion. The big day arrived after waiting more than 6 months to buy the product and, behold, I tried thousands of times to speak with the representative, called, sent a message, email, sms, went to the physical store and after a lot of trying, a seller He informed me that he would no longer sell me the product for the amount that was being advertised on the website for 9,750 reais, but that if I close the deal he could pay for 18 thousand or installments for 21 thousand. I AM SHOCKED UNTIL NOW, unbelievable all this that I am going through to purchase a product, I am not asking, I want to buy and pay for the advertisement proposed on the SPLASH BRAND website. I tried in different ways to make this gentleman representative of the brand fulfill what is available on the brand website, I will not pay double for what is being offered on the brand website with values ​​below what you are trying to charge me. Absorbing the SPLASH brand to allow representatives like this gentleman to break the basic rules of the market. I am a conscious consumer and I know perfectly well that I am being INJURED by this Lord. I am still looking for information from the SPLASH brand because I know that behind every negotiation there is a great name to watch over and that has been built with a lot of sweat and work so that a brand representative can throw years of prestige in the trash.