Pizzaria Bella Napoli - São Paulo - SP
4.1/5
★
based on 8 reviews
Contact Pizzaria Bella Napoli
| Address : | Pizzaria Bella Napoli - R. Batataes, 110 - Jardim Paulista, São Paulo - SP, 01423-010, Brazil |
| Phone : | 📞 +88798 |
| Postal code : | 01423-010 |
| Website : | https://www.pizzariabellanapoli.com.br/ |
| Categories : | |
| Description : | This pizza house has understated decor & delivery service for various kinds of wood-fired pizzas. |
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Gabriel Beletti on Google
★ ★ ★ ★ ★ Pizza excelente com um atendimento incrível. Os ingredientes utilizados são de primeira, por exemplo, catupiry é o de verdade. E o preço é muito bom.
 Excellent pizza with amazing service. The ingredients used are first rate, for example, catupiry is the real thing. And the price is very good.
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Mateus Gonzales on Google
★ ★ ★ ★ ★ Ótima pizza, massa fina. Bem saborosa, estão de parabéns, gostei bastante. Tem o preço super acessível.
Precisa ter sucos e refrigerantes de outras marcas.
Great pizza, thin crust. Very tasty, congratulations, I liked it a lot. It has a super affordable price.
Need to have juices and soft drinks from other brands.
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guilherme borja on Google
★ ★ ★ ★ ★ Pizzaria não possui gerente ou responsável. Precisei fazer uma reclamação, e a informação acima me foi repassada pelo atendente da ligação. Fatos: Pedi uma pizza, vieram entregar, mas meu interfone não tocou pois estava danificado. Fui comunicado pelo celular, desci à portaria e o entregador havia ido embora. Liguei na pizzaria e eles reenviaram a pizza. Porém: 1 - o entregador retornou com a pizza, mas reclamou da espera da 1a vez, 2 - paguei a pizza e quando ele me entregou, a pizza estava sem lacre. Questionei a pizza sem lacre, ele pegou a pizza de volta, virou as costas e foi embora sem estornar o cartão. Liguei na pizzaria e eles enviaram um motoboy para devolver o dinheiro ( o atendente queria que eu ficasse com um crédito na casa, mas não aceitei, depois do ocorrido ). ATÉ AÍ OK, pelo menos devolveram o dinheiro. A questão é que pedi pra falar com o gerente ou proprietário OU que me fosse informado um e-mail ou telefone para reclamação. O atendente informou que não existe telefone ou e-mail de gerente ou proprietário, que não existe gerente na casa e que ele não sabe quem é o proprietário. Espero que por aqui essa questão chegue ao proprietário.. Eu era cliente fiel, queria continuar ser cliente, mas ao perceber que nessa empresa não há um responsável para atender o cliente em uma situação atípica que porventura possa acontecer, não tenho coragem de voltar a fazer pedido neste local.
Pizzeria does not have a manager or person in charge. I needed to make a complaint, and the above information was passed on to me by the call attendant. Facts: I ordered a pizza, they came to deliver it, but my intercom didn't ring because it was damaged. I was communicated by cell phone, I went down to the concierge and the delivery man was gone. I called the pizzeria and they resent the pizza. However: 1 - the delivery man returned with the pizza, but complained about the wait the 1st time, 2 - I paid for the pizza and when he delivered it to me, the pizza was unsealed. I questioned the unsealed pizza, he took the pizza back, turned his back and left without returning the card. I called the pizzeria and they sent a motoboy to return the money (the attendant wanted me to have a credit on the house, but I didn't accept it, after what happened). So far OK, at least they returned the money. The issue is that I asked to speak with the manager or owner OR that I was informed of an email or telephone for a complaint. The attendant informed that there is no telephone or email address for the manager or owner, that there is no manager in the house and that he does not know who the owner is. I hope that this issue reaches the owner here. I was a loyal customer, I wanted to continue being a customer, but when I realize that in this company there is no one responsible to assist the customer in an atypical situation that may happen, I don't have the courage to go back to order at this location.
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Marcos Antão on Google
★ ★ ★ ★ ★ Ótima experiência. Estive pela 1ª vez na pizzaria. Gostei muito. Pizza gostosa e bem recheada (pedi a de Berinjela)
Great experience. I was at the pizzeria for the 1st time. Really enjoyed. Delicious and well stuffed pizza (I ordered the eggplant one)
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Rafael Franqui on Google
★ ★ ★ ★ ★ Pizza animal
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Ricardo Arruda on Google
★ ★ ★ ★ ★ Top
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renato mello on Google
★ ★ ★ ★ ★ top
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Mohamed Mostafa on Google
★ ★ ★ ★ ★ Very good
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