Planet Dog Resort - São Paulo - SP
4.5/5
★
based on 8 reviews
Av. Professor Vicente Rao, 783 Brooklin - S?o Paulo SP
Contact Planet Dog Resort
| Address : | Planet Dog Resort - Av. Professor Vicente Rao, 783 - Brooklin, São Paulo - SP, 04636-000, Brazil |
| Phone : | 📞 +98 |
| Postal code : | 04636-000 |
| Website : | http://planetdogresort.com.br/ |
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Deny Martins on Google
★ ★ ★ ★ ★ Meu dog adora ficar no hotel quando precisa… recomendo para cachorros médios e grande porte
 My dog loves to stay at the hotel when he needs to… I recommend it for medium and large dogs
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Luísa Gutman on Google
★ ★ ★ ★ ★ Eu adorava deixar minha cachorrinha aqui. No último Carnaval deixei no petplace e, quando estava retornando de viagem, me informaram que ela havia sofrido um pequeno arranhão. NINGUÉM VIU O QUE HOUVE, ninguem sabe como aconteceu. Eles acionaram um veterinário que aplicou antibiótico e uma pomada e que me garantiu ser superficial.
Ao buscar observei que não foi um pequeno arranhão. Foi um corte fundo na orelha. Levei a um segundo veterinário que me informou que ela deveria até ter tomado pontos. Gastei mais dinheiro com consultas e remédios e ela agora tem uma cicatriz na orelha.
Não gostei de como gerenciaram a situação e me senti muito desrespeitada por tentarem dizer que o incidente foi menos grave do que de fato aconteceu.
NÃO INDICO PARA MAIS NINGUEM.
As fotos são após a raspagem do pelo e higienização do local da ferida.... e isso só aconteceu quando nós buscamos uma segunda opinião, levando-a a um outro veterinário
I would love to leave my dog here. In the last Carnival I left it in the petplace and, when I was returning from a trip, I was informed that it had suffered a small scratch. NOBODY SAW WHAT HAPPENED, nobody knows how it happened. They called in a vet who applied antibiotics and ointment and assured me he was superficial.
When looking for it I noticed that it wasn't a small scratch. It was a deep cut in the ear. I took it to a second vet who informed me that she should even have had stitches. I spent more money on appointments and medication and she now has a scar on her ear.
I didn't like the way they handled the situation and felt very disrespected for trying to say the incident was less serious than it actually happened.
I DO NOT RECOMMEND TO ANYONE ELSE.
The photos are after shaving the hair and cleaning the wound site.... and this only happened when we sought a second opinion, taking her to another vet.
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Clecio Oliveira Brito on Google
★ ★ ★ ★ ★ Tive no inicio receio de deixar nossa princesinha la, nunca haviamos deixado ela dormir fora, mais a experiencia foi formidavel, atendimento cordeal, acessos a cameras para acompanhar, local maravilhoso e ela voltou feliz para casa. Parabens.
At the beginning I was afraid to leave our little princess there, we had never let her sleep outside, but the experience was wonderful, friendly service, access to cameras to monitor, wonderful location and she returned home happy. Happy birthday.
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Bianca de Castro on Google
★ ★ ★ ★ ★ Minha cachorra voltou machucada, traumatizada e saiu do local direto pro veterinário, pois tinha dois cortes na cara. Motivo? um funcionário "fechou" o portao NA CARA dela. Ao chegar no veterinário, notamos que as duas patas da frente estavam sangrando também na região da unha. Motivo? ninguem sabe dizer. Minha cachorra ficou dias se escondendo pelos cantos quando retornou pra minha casa e sempre foi muito alegre e brincalhona. Os funcionários omitiram tudo enquanto eu viajava e só fiquei sabedo que ela estava machucada pq vi, ninguém contou nada. Além da estadia, tive que arcar com todos os custos de remédios e veterinário, pois eles disseram que só arcariam com os custos se eu levassem no "veterinário da clinica de confiança deles". Não confiem.
My dog came back injured, traumatized and left the place straight to the vet, as she had two cuts on her face. Reason? an employee "closed" the gate INTO her FACE. Upon arriving at the vet, we noticed that the two front paws were also bleeding in the nail region. Reason? no one can say. My dog spent days hiding in the corners when she returned to my house and was always very cheerful and playful. The staff omitted everything while I was traveling and I only found out that she was hurt because I saw it, no one said anything. In addition to the stay, I had to pay all the costs of medicine and vet, as they said they would only pay the costs if I took it to the "vet at their trusted clinic". Don't trust.
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Elias Gomes on Google
★ ★ ★ ★ ★ Meus 04 cães frequentam há muitos anos e adoram. Chegam e só faltam derrubar a porta.
My 04 dogs have been going for many years and they love it. They arrive and all that's left to do is knock down the door.
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Melyna Berto Perici on Google
★ ★ ★ ★ ★ A primeira impressão foi ótima. Fomos muito bem recebidos e o local é bem espaçoso. Porém, para cachorros de médio e grande porte, que não é o caso da minha. Os cães de pequeno porte ficam em um lugar separado, menor, ninguém interage com eles, só saem do espaço para comer ou para irem para outro local, quando o sol começa a bater. Toda hora que passava alguém, via minha pequena subir na grade, mas ninguém dava atenção a ela. No dia que ela foi estava muito calor e me disseram que ela tinham feito atividade com água, mas só vi os grandes fazerem isso. Enfim, os pequenos dormiram o tempo todo que estavam lá e a minha intenção era que ela brincasse com outros cachorros e outras pessoas, mas como isso não aconteceu, prefiro que fique em casa comigo. Ainda quis brincar quando chegou em casa, de tanto que descansou lá.
Ninguém falou que os pequenos poderiam ficar com os grandes, pelo contrário, foi informado desde a socialização que os pequenos ficavam em espaço separado.
The first impression was great. We were very well received and the place is very spacious. However, for medium and large dogs, which is not the case for mine. Small dogs stay in a separate, smaller place, nobody interacts with them, they only leave the space to eat or to go to another place, when the sun starts to hit. Every time someone passed, I saw my little one climb on the railing, but no one paid attention to her. The day she went it was very hot and I was told that she had been doing activities with water, but I only saw the big ones do that. Anyway, the little ones slept the whole time they were there and my intention was for her to play with other dogs and other people, but since that didn't happen, I prefer that she stay at home with me. He still wanted to play when he got home, he rested there so much.
Nobody said that the little ones could stay with the big ones, on the contrary, it was informed since the socialization that the little ones were in a separate space.
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Rodrigo Matta on Google
★ ★ ★ ★ ★ Top!!
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Cezar Reggio (Cesna) on Google
★ ★ ★ ★ ★ Best buck for your ? in town. Extremely good professionals, lots of space with pool, has even medical care and pet shop services. They can arrange to take and bring back your loved pet.
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