Pronto Clínica Dr. Luna - Pouso Alegre - MG
3.6/5
★
based on 8 reviews
Contact Pronto Clínica Dr. Luna
| Address : | Pronto Clínica Dr. Luna - R. Cel. Otávio Meyer, 223 - Centro, Pouso Alegre - MG, 37550-067, Brazil |
| Phone : | 📞 +99 |
| Postal code : | 37550-067 |
| Website : | http://www.prontoclinicadrluna.com.br/ |
| Categories : |
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Wanessa El-Kantar on Google
★ ★ ★ ★ ★ Clínica muuito boa, atendimento foi muito bom desde a entrada até o término da consulta. Gostei do ambiente, bem limpinho, banheiros tudo ok.
Recomendo, foi a melhor clínica até agora que passei em Pouso Alegre.
 Very good clinic, service was very good from the entrance to the end of the consultation. I liked the environment, very clean, bathrooms all ok.
I recommend, it was the best clinic so far that I spent in Pouso Alegre.
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Mariane Franco on Google
★ ★ ★ ★ ★ Atendentes não são pro ativas. Deixa a desejar no atendimento !
Attendants are not proactive. Leaves to be desired in service!
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thaianeteles on Google
★ ★ ★ ★ ★ Bom atendimento da médica dermatologista, porém uma péssima experiência. Chegamos 15min antes do horário e esperamos ainda mais meia hora para o atendimento. Não sei pra quê marcam horário. Falta de respeito com o tempo do cliente.
Perguntei à recepcionista qnd estava completando meia hora e ela disse q seria a próxima, pois uma cliente q também estava sendo atendida com meia hora de atraso estava na frente. E assim vai...
Good care from the dermatologist, but a bad experience. We arrived 15 minutes before schedule and waited another half hour for the service. I don't know what they make an appointment for. Lack of respect for the client's time.
I asked the receptionist who was completing half an hour and she said she would be the next one, because a client who was also being attended half an hour late was ahead. And so it goes...
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El Raffi 17 on Google
★ ★ ★ ★ ★ Colocaram uma pessoa que mal sabe exercer sua função para tirar sangue pro exame do meu irmão, fez um monte de furos no braço e nada de tirar sangue, tirando que tivemos que esperar um tempo até a profissional chegar. Não dá pra entender, coloca uma pessoa que nem sabe exercer o que é pedido.
They put a person who barely knows how to do their job to draw blood for my brother's exam, he made a lot of holes in his arm and nothing to draw blood, except that we had to wait a while for the professional to arrive. It's not understandable, it puts a person who doesn't even know how to exercise what is asked.
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Luiz Fernando dos Santos Daniel on Google
★ ★ ★ ★ ★ Atendimento até bom, mas se caso tiver algum horário marcado, precisa ir com mais tempo, porque você nunca será atendido no horário marcado. Geralmente espera de 40 min. tanto para consulta como para realizar exames.
Service is even good, but if you have an appointment, you need to go with more time, because you will never be seen at the appointed time. Usually wait 40 min. both for consultation and for exams.
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Kênia Mara de Carvalho on Google
★ ★ ★ ★ ★ Cheguei para consulta com Dermatologista, avisei a colaboradora do balcão, ela pediu para aguardar, 1 h depois fez a ficha, 45 min depois ainda tinha me esquecido. Atendende completamente disléxica.
I arrived for an appointment with a Dermatologist, I told the employee at the counter, she asked to wait, 1 h later I filed the form, 45 min later I still had forgotten. Meets completely dyslexic.
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Lucila Aranha on Google
★ ★ ★ ★ ★ Bom dia,
Sou paciente da clinica Dr. Luna, e minha filha também passa na pediatria. Venho aqui deixar meus sinceros parabéns a toda a equipe. Ótimo atendimento e profissionalismo. Minha filha de 4 anos precisou colher sangue e a profissional que estava lá ótima no atendimento com a criança. Achei o.máximo a ideia que a clinica tem em certificar com a coragem a criança é um incentivo aos pequeninos. Enfim parabéns a todos.
Good Morning,
I am a patient at Dr. Luna, and my daughter also goes to pediatrics. I come here to send my sincere congratulations to the entire team. Great service and professionalism. My 4-year-old daughter needed to collect blood and the professional who was there was great in caring for the child. I thought the idea that the clinic has to certify the child with courage is an incentive to the little ones. Finally congratulations to all.
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Adriano Israel Andrade on Google
★ ★ ★ ★ ★ Decepção com o descaso, fiz um exame no terceiro andar, demoram tanto pra liberar que perdi a consulta de retorno e por cima quando fui na consulta marcada e paga novamente o exame simplesmente ainda não e estava pronto. IMPRESSIONATE. Nada contra o médico que me atendeu e sua equipe, mas do médico que precisava analisar o exame e liberar o laudo fica a minha indignação, Não marquei "MAPA 24 horas" para fazer nessa clínica.
Disappointed with the neglect, I took an exam on the third floor, they took so long to release that I missed the return appointment and on top of that when I went to the appointment and paid again for the exam, I just didn't and it was ready. AWESOME. Nothing against the doctor who attended me and his team, but the doctor who needed to analyze the exam and release the report is my indignation, I didn't mark "MAPA 24 hours" to do in this clinic.
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