Radar Travel Agency - Diadema - SP

We did an excursion to Parati Angra dos Reis and Trindade in Rio de Janeiro was wonderful .... Very good indeed .... Radar staff note 10 ...

The service is terrible, the shop was dirty, and the saleswoman seemed to know nothing about the destination. I did not have the courage to buy the risk is too big to give any trouble.

Traveling to Campos do Jordão, I liked a very comfortable bus and a team of professionals dedicated to dealing with passengers, time and better leisure and food options. Congratulations!!!

I traveled with Radar to Angra dos Reis in February 2019, and the lack of agreement with the schedule is great, it sets a schedule and the delay arrives almost 2am, my friends and I detest this lack of respect with schedule !!

Coming back from a wonderful weekend in Arraial do Cabo with Radar Turismo. I want to thank Danielle who attended me at the agency with a lot of professionalism, Adriano for his kindness, education and mega friendliness, treating everyone with great respect and equality, Almir for his infectious joy, driver Betão for his incredible competence. Anyway, first trip for many, thank you Radar team.

I had the experience of the New Year's Eve trip to Macaé, with trips to arraial do cabo and the island of the Frenchman, and I will share my experience and the positive and negative points in general. The comfortable bus, the monitor Michele is very attentive and professional, the quality of the Royal Palace hotel is also excellent, the tours are beautiful. On the bus some seat belts were locked, it was impossible to use, one of them was mine, I informed the monitor who said that at the first stop the driver would check, but as they were locked by the visa, he couldn't fix it and we made the entire trip with some people without Belt, as it is a safety item and mandatory use, I think that for the next ones there should be a check in advance. Another negative point was regarding the compliance with the schedule with the tours. I understand it was full, but if it was scheduled in advance as we were told, the delays as they occurred were a failure of organization. The first one was the camp, the time had to be changed initially because of the traffic, so far ok, we arrived at the camp around 11:20 and we had the option of going to a restaurant for lunch to leave at 13:00, we went even the restaurant that had no buffet set up, we waited until 12:15 to start lunch, as our departure time was scheduled for 13, we ate in a bit of a hurry so we didn't miss the boat, but unfortunately we stayed until 14: 30 waiting. The issue is that they marked 13 and it only happened 1:30 later, in this case you can't blame the holiday, since the tour was already scheduled, we could have eaten calmly, we could have done the trail before too, but there was no clear communication of what was going on, and we just stood there waiting without too much information about what was happening. The other problem with the organization of time was with the tour to the Frenchman's island, it was scheduled 9:45 to leave the hotel, we arrived at the place at 10, but we stayed in the bus until 12:10. The owner said that it was because the Navy was not authorizing it, but he even contradicted himself when he sent us the print with the departure times in the Whatsapp group and in this print it was clear that we missed the morning departure and would only go to 12:10, we went to ask a wharf employee and he confirmed that he had only left in the morning and at 12, and that there was no Navy ban, so they made a mistake with the timetable and unfortunately we lost the morning inside the bus. What the Navy did not authorize was entry on the island of Santana because the monitor only had the document on the cell phone, they demand that it be printed. As the hotel was very close to the pier, we could have spent the morning doing other things and left the hotel at 11:30 am, which would have been enough time to arrive. My cousin and I waited on the bus despite the dissatisfaction with the answers given by the person in charge and the lack of general information, but there was a family with 4 adults and 2 small children and 3 friends who gave up and left because it wasn't crowded. , or queue, was arriving late for the morning departure and early for the 12:10 departure. I think this feedback is important so that they can improve in the next ones, because the points mentioned have nothing to do with a crowded place, because I understand and think the transit for the holiday is normal, the issue was the logistical errors with the tour schedules.

Amazing tours for a super affordable price! You can go safely and discover wonderful places! Reputable and responsible company with customers!

Badly, a disaster. I tried the tour to THERMAS dos ORANJAIS in Olímpia, I had not even booked a room at the hotel, which by the way had no elevator, I was on the third floor, we carried suitcases on our backs, among another series of annoyances I went to Vitória, the package had already been paid for, another disaster. The monitor, who was the owner, disappeared, he didn't even help us to check in, he left us, 8 women, alone at 1 am, in Vila Velha, after taking us to a seniors' dance and we had to turn to go back to the hotel in Vitória. The local tourist guide did not have planning, logistics or competence. There were so many problems, setbacks, annoyances, that it is impossible to list. Some friends recommended this company to me, however I will never travel with it again, I should be sued for false advertising. ???