Rosas Centro Odontológico - Rio de Janeiro - RJ
1/5
★
based on 1 reviews
Contact Rosas Centro Odontológico
| Address : | Rosas Centro Odontológico - R. das Cravínas, 37 - Vila Valqueire, Rio de Janeiro - RJ, 21330-720, Brazil |
| Phone : | 📞 + |
| Postal code : | 21330-720 |
| Categories : |
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Renata F on Google
★ ★ ★ ★ ★ Encontrei o Centro Odontológico Rosas após uma pesquisa no Google e marquei a primeira consulta via Whatsapp. Em nenhum momento me foi avisado que a primeira consulta seria apenas uma avaliação. Chegando ao consultório, esperei por 20 minutos do lado de fora, já que a porta estava trancada e a recepcionista não estava na recepção. Passados os 20 minutos, uma das clientes que aguardava dentro fez a gentileza de abrir a porta e eu pude entrar. Quando a recepcionista apareceu, me informou que deveria pagar 150 reais após a consulta. Aguardei um pouco mais e quando fui atendida pela dentista, fui informada que deveria pagar os 150 pela avaliação e me passou o valor dos serviços que eu precisaria fazer. Eu deveria ter sido informada antes, no ato do agendamento, o que não aconteceu. Retornando à recepção para fazer o pagamento, fui avisada que o sistema da máquina de cartão havia ficado fora do ar e que eu precisaria fazer um saque para pagar. Atendimento vergonhoso. Saí do consultório, fiz o saque do outro lado da rua e retornei para pagar, unicamente pela minha honestidade porque nunca fui tão mal atendida em qualquer outro estabelecimento.
 I found the Dental Center Rosas after a Google search and made the first appointment via Whatsapp. At no time was I told that the first consultation would be just an evaluation. Arriving at the office, I waited for 20 minutes outside, since the door was locked and the receptionist was not at the reception. After 20 minutes, one of the customers waiting inside was kind enough to open the door and I was able to enter. When the receptionist came, she informed me that she should pay 150 reais after the consultation. I waited a little longer and when I was seen by the dentist, I was informed that I should pay 150 for the evaluation and gave me the value of the services that I would need to do. I should have been informed earlier, at the time of booking, what did not happen. Returning to the reception to make the payment, I was told that the card machine system had gone down and that I would need to make a withdrawal to pay. Shameful service. I left the office, made the withdrawal across the street and returned to pay, just for my honesty because I have never been so poorly served at any other establishment.
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