Rose Pedras - Campinas - Campinas - SP
4.4/5
★
based on 8 reviews
Contact Rose Pedras - Campinas
| Address : | Rose Pedras - Campinas - Avenida John Boyd Dunlop, Jardim, 4889 - Cidade Satélite Íris, Campinas - SP, 13059-587, Brazil |
| Phone : | 📞 +9988 |
| Postal code : | 13059-587 |
| Website : | http://www.rosepedras.com.br/ |
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Rey Lemos on Google
★ ★ ★ ★ ★ O lugar é de fácil acesso, o atendimento é excelente e as pedras são lindas.
O problema foi o pós-venda referente a entrega.
Comprei na sexta-feira e combinei a entrega na quarta-feira. O material chegou antes do previsto, sem avisos.
Passei o dia todo fora segunda-feira, cheguei a noite em casa e pra minha surpresa desagradável meu material estava jogado na calçada em frente de casa sujeito a furto.. Fiquei revoltado, gravei um vídeo e enviei pro whatsapp da empresa. O jeito foi falar com o gerente.. Mesmo assim..
Não vieram aqui fazer conferencia. Mas eu contei os fardos e estava tudo certo, sem mais.
 The place is easily accessible, the service is excellent and the stones are beautiful.
The problem was the after sales regarding delivery.
I bought it on Friday and arranged the delivery on Wednesday. Material arrived early, no warnings.
I spent all day outside Monday, came home at night and to my unpleasant surprise my stuff was thrown on the sidewalk in front of the house subject to theft .. I was angry, recorded a video and sent to the company whatsapp. The way was to talk to the manager .. Still ..
They didn't come here to lecture. But I counted the bales and it was all right, no more.
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Reginaldo Ferreira on Google
★ ★ ★ ★ ★ atendimento excelente material chegou certinho no dia combinado recomendo
excellent service material arrived right on the agreed day recommend
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bettogambugge gambugge on Google
★ ★ ★ ★ ★ O proprietário Sr. Souza é extremamente grosseiro e muito mal educado, não sabe como tratar um cliente e muito menos como manter um cliente, fui comprar exclusivamente porque achei que fosse uma empresa da Rose Pisos, uma loja idônea, porém me enganei profundamente, não volto mais, não recomendo nem para inimigos ??????
The owner Mr. Souza is extremely rude and very rude, he doesn't know how to treat a customer, much less how to keep a customer, I went to buy exclusively because I thought it was a Rose Pisos company, a reputable store, but I was deeply wrong, no I'll be back, I don't even recommend it to enemies ??????
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Debora avelino on Google
★ ★ ★ ★ ★ Comprei pelo whatsap . Super atenciosos e a entrega foi rapida conforme o combinado. Só nao gostei do motorista que entregou .estava de mal com a vida e jogava o pacote de pedras parece que fazia de proposito .
I bought by whatsapp. Super attentive and delivery was fast as promised. The only thing I didn't like was the driver who delivered it. He was having a hard time with his life and threw the package of stones, it seems he was doing it on purpose.
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Elisangela Lima on Google
★ ★ ★ ★ ★ Não recomendo. Atendimento muito ruim. Comprei as pedras pq. Já estava lá pedi para parcelar, falou q. Parcelava depois q. Passei o cartão fui ver q. Não parcelaram. Quando vieram fazer a entrega jogaram as pedras das quais várias quebraram. Parecem q. Trabalham com Ma vontade. Lugar q. Não volto nunca mais. Para mim foi o suficiente. Não merecia nem 1 estrela
I do not recommend. Very bad service. I bought the stones. I was already there I asked to pay in installments, he said q. Split after q. I swiped the card and went to see q. They didn't split. When they came to deliver, they threw stones from which several broke. look like q. They work with Ma will. place q. I'm never coming back. It was enough for me. Didn't even deserve 1 star
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Ryu Ryu on Google
★ ★ ★ ★ ★ Péssimo. Antes da compra o combinado era colocar as pedras na garagem de casa, mas após o pagamento, vieram querendo deixar tudo na calçada, tivemos que brigar muito. Além disso veio muita pedra quebrada, e vários metros faltando, onde tive que pegar com meu próprio carro, pois mesmo implorando e cobrando davam desculpas e não vieram trazer o restante já pago! Não recomendo!!
Terrible. Before the purchase, the agreement was to put the stones in the garage at home, but after payment, they came wanting to leave everything on the sidewalk, we had to fight a lot. In addition, there was a lot of broken stone, and several meters missing, where I had to take it with my own car, because even begging and charging they made excuses and didn't bring the rest already paid! I do not recommend!!
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Varley Teixeira on Google
★ ★ ★ ★ ★ Show
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Priscila Duarte on Google
★ ★ ★ ★ ★ ok
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