Sael BMW - Recife - PE

4.6/5 based on 8 reviews

Contact Sael BMW

Address :

Sael BMW - Av. Mal. Mascarenhas de Morais, 1860 - Imbiribeira, Recife - PE, 51170-000, Brazil

Phone : 📞 +887
Postal code : 51170-000
Website : http://sael.com.br/
Opening hours :
Wednesday 8AM–6PM
Thursday 8AM–6PM
Friday 8AM–6PM
Saturday 8AM–1PM
Sunday Closed
Monday 8AM–6PM
Tuesday 8AM–6PM
Categories :

Sael BMW - Av. Mal. Mascarenhas de Morais, 1860 - Imbiribeira, Recife - PE, 51170-000, Brazil
P
Pedro Carvalho on Google

Sempre muito bem atendido por todos.
Always very well attended by everyone.
C
Carlos Americano on Google

Gente fiquei impressionado com o atendimento, pessoal muito educado e atencioso, levei a minha moto bmw para um ricall, apesar de não ser minha desde zero, eles atenderam com a maior presteza, estamos de parabéns, toda equipe.
People I was impressed with the service, very polite and attentive staff, I took my bmw motorcycle to a ricall, despite not being mine from scratch, they answered with the greatest promptness, congratulations, the whole team.
A
Alexandre Florêncio on Google

Atendimento personalizado, excelentes motos novas e usadas. Não negociam preço, apenas acrescentam ou tiram ítens opcionais. Ótimo suporte.
Personalized service, excellent new and used motorcycles. They don't negotiate price, they just add or take away optional items. Great support.
J
Josemy Nascimento on Google

Comprei uma Motocicleta Zero KM R1250GS Adventure no dia 07/12/2021 na Sael do Recife, com uma semana voltei a concessionária para falar do problema, problema qual a direção vibrava muito, achei que poderia ser a roda desbalanceado, o consultor e o chefe da oficina me falaram que não faziam balanceamento, procurei um especialista e o mesmo falou que não era balanceamento e sim uma falha na jante, voltei na concessionária e deram entrada para análise, no dia seguinte me entregaram a motocicleta e disseram que a garantia não cobriria esse problema alegando mau uso, sendo que, eu constatei o defeito logo quando comprei e informei para eles, E A RODA NÃO TINHA AVARIA, AMASSADO OU COISA DO TIPO, ou seja, simplesmente não tiveram a boa vontade de resolver o problema junto com a BMW, sem falar que conversei com o chefe da oficina pessoalmente expliquei a ele minha situação como cliente e o mesmo me disse que iria tentar resolver o problema nem se quer ligou para mim e nem me respondeu no numero que ele passou, descaso total. Daí levei a motocicleta na autorizada PG Prime em João Pessoa e o pessoal lá me deram a atenção necessária que qualquer cliente necessita, sem falar que tiveram a maior boa vontade de resolver o problema, e conseguiram solicitar a peça necessária para resolver o problema da minha motocicleta, parabéns ao pessoal da PG Prime tanto de João Pessoa como de Natal, equipe top de linha. Resumindo a Sael não tem um bom atendimento pois venda, com isso não acho que ela deveria ser representante da BMW aqui em Pernambuco, não indico a ninguém.
I bought a Zero KM R1250GS Adventure Motorcycle on 12/07/2021 at Sael do Recife, after a week I went back to the dealership to talk about the problem, problem with which the direction vibrated a lot, I thought it could be the unbalanced wheel, the consultant and the boss from the workshop they told me they didn't do balancing, I looked for a specialist and he said it wasn't balancing but a rim failure, I went back to the dealership and they gave me an entry for analysis, the next day they gave me the motorcycle and they said the warranty wouldn't cover it this problem alleging misuse, and I found the defect right when I bought it and informed them, AND THE WHEEL HAD NO BREAKDOWN, CRUNCHES OR SOMETHING LIKE THAT, that is, they simply didn't have the good will to solve the problem together with the BMW, not to mention that I talked to the head of the workshop personally, I explained to him my situation as a customer and he told me that he would try to solve the problem, he didn't even call me and he didn't even answer me on the number what he went through, total neglect. Then I took the motorcycle to the authorized PG Prime in João Pessoa and the staff there gave me the necessary attention that any customer needs, not to mention they were very willing to solve the problem, and managed to request the necessary part to solve my problem. motorcycle, congratulations to the PG Prime staff from both João Pessoa and Natal, top of the line team. In short, Sael doesn't have a good service because it sells, so I don't think she should be a BMW representative here in Pernambuco, I don't recommend it to anyone.
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Gustavo Gouveia on Google

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emerson de souza barbosa on Google

Top....
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Joao Bosco Lopes da Silva on Google

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Wellington Bobby Z on Google

BMW e top

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